Introduction
When engaging with a course or training plan, enrolled users can see their progress in the Learning Progress section of the training home page.
In this article, we explain how the progress in a course or training plan is calculated on the training home page.
Learning Progress for courses
In the Learning Progress section of a course home page, learners can track their progress in the course, the number of learning items they've completed compared with the total number of learning items in the course, their enrollment date, and the course completion date.
The Learning Progress calculation on the course home page:
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The Learning Progress calculation doesn't take into account whether learning items included in the calculation are set as required to complete the course. As a result, the learner's course progress calculation on the course home page differs from the progress that course and catalog admins can track in the LMS365 Admin Center. Attendance (for instructor-led training only) and Assignments are included in the course progress calculation that can be tracked by course and catalog admins in the LMS365 Admin Center, from the Course Progress panel and the Learner's Progress panel.
Learning Progress calculation formula:
Add together the progress percentage of each learning item and divide it by the number of learning items in the Content section of the course (assignments and attendance aren't included).
Learning Progress shows how many of the items are completed out of the total number of items in the course (assignments and attendance aren't included).
The progress percentage of each learning is displayed near each learning item in the Content section. The possible values are 0% and 100%.
EXAMPLE
The learner is enrolled in the course named "General Management". This is an Instructor-Led Training course and it consists of three learning items and two assignments.
- The Project Management item is a content package and it's in progress (0% progress).
- The Management: Practical part item is a completed assessment (100% progress).
- The Management Skills item is a quiz that hasn't been started (0% progress).
- The Project Management assignment is completed (100% progress).
- The Project Analysis assignment is completed (100% progress).
The course home page shows that the learner has completed the assessment and both assignments, and that they've started the content package.
On the course home page, the overall Learning Progress is calculated by adding together the progress percentage of each learning item and dividing this by the number of learning items in the course (excluding assignments and attendance). Learning progress also shows how many learning items are completed out of the total number of learning items in the course (assignments and attendance aren't included).
In our example, the calculation is: (100 + 0 + 0) / 3 = 33.3%. The number of passed items is 1 out of 3.
At the same time, course and catalog admins see a different course progress calculation for the learner in the LMS365 Admin Center. In the course progress panel, only learning items that are set as required for course completion are counted. In the following image, there are four learning items and attendance marked as required for course completion and these are marked with star icons. The calculation here is: (100 + 100 + 0 + 0 + 0) / 5 = 40%.
Later on, the learner completes one learning item and the progress for it is 100%. Also, the learner has visited one course session.
On the course home page, the Learning Progress becomes: (100 + 100 + 0) / 3 = 66.7%. The number of passed items is 2 out of 3 and this has increased because of the completed learning item. Session attendance isn't included in the calculation for Learning Progress on the training home page.
At the same time, in the course progress panel in the LMS365 Admin Center course and catalog admins for the same items completed in the course will see the following progress calculation for the learner: (100 + 100 + 0 + 100 + 100) / 5 = 80%.
When learners complete all learning items set as required for course completion, the Completed status is displayed in the Learning Progress section of the course home page, as well as the enrollment and course completion dates.
NOTE
When a user is enrolled in an instructor-led training of the single- or multiple-sessions enrollment types where attendance is set as required for course completion, and the Allow enrollment without session registration option is enabled, when the learner isn't registered for a session but has completed all the required learning items, their Learning Progress will reflect 100% of the completed learning items but the course still isn't completed. This means the learner still needs to register for the required number of sessions and visit them all in order to complete the course.
Learning Progress for training plans
In the Learning Progress section of the training plan home page, learners can track their progress on the training plan, the number of courses they've completed compared with the total number of courses in the training plan, their enrollment date, completion status, and the training plan completion date.
The Learning Progress calculation doesn't take into account whether courses are set as required to complete the training plan.
As a result, the calculation for the learner's training plan progress is different from the calculation that course and catalog admins can track in the LMS365 Admin Center from the Training Plan Progress dashboard and report and the Learner's Progress panel.
Learning Progress calculation formula:
Add together the progress percentage of each of the courses and divide it by the number of courses in the training plan in the Training Plan Courses section.
The course progress percentage is displayed near each course in the Training Plan Courses section. The possible values are 0%, 50%, and 100%.
EXAMPLE
The learner is enrolled in a training plan called "Customer Service Analysis", which consists of four courses:
- The Basic details course isn't started (50% progress).
- The See You Customer course is completed (100% progress).
- The Customer Analysis: Theory and Practice course is in progress (50% progress).
- The Customer Service Analysis Skills course is locked (0% progress).
The overall Learning Progress is calculated by adding together the progress percentage of each of the courses and dividing by the number of courses in the training plan. For the example in the following image, the calculation is: (100 + 50 + 0 + 0) / 4 = 37.5%. The number of courses completed is 1 out of 4.
At the same time, course and catalog admins see a different progress calculation in the training plan progress panel in the LMS365 Admin Center. Here, it counts courses that are set as required for training plan completion. In the following image, the calculation would be: (0 + 6.5 + 0) / 3 = 2.2%.
Later, the learner completes the one of the courses and their progress for it is 100%. The Customer Service Analysis Skills becomes unlocked. On the training plan home page, the Learning Progress in the following image is calculated as: (100 +100 + 0 +0) / 4 = 50%. The number of passed items increases to 2 out of 4 because of the completed course.
At the same time, course and catalog admins see a different progress calculation in the training plan progress panel in the LMS365 Admin Center. Here, it counts courses that are set as required for training plan completion. In the following image, the calculation would be: (100 + 0 + 0) / 3 = 33.3%.
When learners complete all of the courses required for the training plan completion, the Completed status is displayed in the Learning Progress section of the training plan home page, as well as the enrollment and completion dates.
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