Unenroll learners from courses and training plans

Introduction

In this guide, we cover how admins can unenroll learners from courses and training plans via the Users page in the LMS365 Admin Center, the People section of the training configuration panel, by managing Azure Active Directory (AAD) groups, and via the LMS365 API.

 

Unenroll learners via the Users page

Required role: catalog admin.

You can unenroll learners from courses and training plans via the Users page in the LMS365 Admin Center.

The Users page enables you to unenroll learners from specific courses and training plans, or from all courses and training plans in which they're enrolled. For detailed information about this process, see this article.

 

 

Unenroll learners via the training configuration panel

Required role: catalog admin or course admin.

Depending on the course type, you can unenroll learners from courses and training plans via the People section of the course and training plan configuration panel, or the Sessions section of the instructor-led training configuration panel.

The procedure for unenrolling learners depends on the course type.

 

e-Learning courses

Required role: catalog admin or course admin.

You can unenroll learners from e-learning courses via the People section of the course configuration panel.

1. On the Enrolled Learners tab of the People section, select the relevant learners and AAD groups. To select all learners in the list, select the checkbox next to the Name column heading.

2. From the opened Actions panel, select Unenroll. 

As a result, the selected learners and the members of the selected AAD groups are unenrolled from the course. When unenrollment is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

Instructor-Led training

Required role: catalog admin or course admin.

The procedure for unenrolling learners from instructor-led training depends on the course enrollment type.

 

Courses of the Single group or standalone session enrollment type

Required role: catalog admin or course admin.

This type of training requires users to be enrolled in a course and registered for a standalone session or a session group, or enrolled in a course and learners then select the session themselves.

Learners can be unenrolled directly from the relevant session or session group, or from the People section of the course configuration panel.

To check whether a learner is registered in a session or a session group, or enrolled in a course without additionally being registered for a session or group, go to the People section > Learners > Session column.

 

 

From the course configuration panel, admins can:

• Cancel learners' registration for a session or session group and keep learners' enrollments in the course.
• Unenroll learners from the course.

 

Cancel registration for a session or session group, and keep learners' enrollment in the course

1. Go to the Sessions section of the course configuration panel and select the relevant session or session group.

2. From the Actions panel, select Manage Learners.

3. From the Manage Learners panel, select the relevant learners and AAD groups. To select all learners and groups in the list, select the checkbox next to the Name column heading.

 

 

4. Select Cancel registrations.

Registration for the selected learners and AAD groups will be canceled in the standalone session or in all the sessions of the session group, but learners will remain enrolled in the course. When registration cancellation is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

Unenroll learners from the course via the People section

Under the Learners tab in the People section, you'll see all the learners who are enrolled in the course, regardless of whether they're registered for one of its sessions or session groups. Unenrolling a learner from a course also cancels their registration for a session or session group.

1. On the Enrolled Learners tab of the People section, select the relevant learners and AAD groups. To select all learners in the list, select the checkbox next to the Name column heading.

2. From the Actions panel, select Unenroll. The selected learners and AAD groups will be unenrolled from the course.

When unenrollment is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

 

Courses of the All groups and standalone sessions enrollment type

Required role: catalog admin or course admin.

For instructor-led training with the all- enrollment type, you can unenroll learners from the People section of the course configuration panel.

Under the Learners tab in the People section, you'll see all the learners who are enrolled in the course.

1. On the Enrolled Learners tab of the People section, select the relevant learners and AAD groups. To select all learners in the list, select the checkbox next to the Name column heading.

2. From the Actions panel, select Unenroll. The selected learners and AAD groups will be unenrolled from the course.

When unenrollment is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

 

Courses of the Multiple groups or standalone sessions enrollment type

Required role: catalog admin or course admin.

This type of training enables users to be registered for multiple standalone sessions and/or session groups, or enrolled in a course without selecting a session or a session group. Therefore, learners can be unenrolled directly from the relevant session or session group, or from the People section of the course configuration panel.

To check the sessions and/or session groups for which a learner has registered, go to the People section > Learners > Course sessions column > select the List of Sessions link.

Admins can cancel learners' registration for sessions and/or session groups and keep their enrollment in the course, or they can unenroll learners from the course.

 

 

Cancel registration in standalone sessions and/or session groups and keep enrollment in the course:

1. Go to the Sessions section of the course configuration panel and select the relevant session or session group.

2. From the Actions panel, select Manage Learners.

3. From the Manage Learners panel, select the relevant learners and AAD groups. To select all learners and AAD groups in the list, select the checkbox next to the Name column heading.

4. Select Cancel registrations.

Registration for the selected learners and AAD groups will be canceled for the standalone session or all the sessions of the session group, but learners will remain enrolled in the course. When registration cancellation is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

 

Unenroll learners from the course via the People section

Under the Learners tab in the People section, you'll see all the learners who are enrolled in the course, regardless of whether they're registered for standalone session or session groups. 

1. On the Enrolled Learners tab of the People section, select the relevant learners and AAD groups. To select all learners in the list, select the checkbox next to the Name column heading.

2. From the Actions panel, select Unenroll. The selected learners and AAD groups will be unenrolled from the course.

When unenrollment is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

 

Unenroll learners from training plans

You can unenroll learners from a training plan via the People section of the training plan configuration panel.

Under the Learners tab in the People section, you'll see all the learners who are enrolled in the training plan.

1. On the Enrolled Learners tab of the People section, select the relevant learners and AAD groups. To select all learners in the list, select the checkbox next to the Name column heading.

2. From the Actions panel, select Unenroll. The selected learners and AAD groups will be unenrolled from the course.

 

 

 

When users are enrolled in a training plan, they're automatically enrolled in all of its courses. The same principle applies for unenrollment. If a training plan consists of three courses in which users were automatically enrolled, they'll be automatically unenrolled from all three courses when they're unenrolled from the training plan.

When unenrollment is completed, this will be confirmed by a system notification. Changes are saved automatically.

 

 

Unenroll learners via Azure Active Directory (AAD) groups

•  If you remove users from an AAD group, they'll be automatically unenrolled from all the courses and training plans in which they were enrolled via this AAD group. Additionally, these users will be removed from the Users page if they aren't enrolled in any other courses or training plans as individual users. 

Users who are additionally enrolled in a course or training plan as individual users (not as part of an AAD group) will retain their enrollments and will still be displayed on the Users page of the catalog.

 

• If you remove the entire AAD group from the course catalog:
  • All members of this group will be automatically unenrolled from all the courses and training plans in which they were enrolled via this AAD group.
  • Users who were exclusively enrolled via the AAD group will be removed from the Users page.
  • Users who were also enrolled as individuals or via another AAD group won't be removed from the Users page and will retain their enrollment in courses or training plans as individual learners or members of other AAD groups.

 

Unenroll learners via the LMS365 API

LMS365 allows learners and AAD groups to be unenrolled from courses and training plans via the LMS365 API. For more information, see this article.