Unenroll learners and unassign course/training plan administrators

Introduction

As a course catalog and course administrator, you can unenroll learners as well as unassign course administrators from courses and training plans. This can be done either while you are creating or editing a course or training plan.

In this guide, we will cover how learners can be unenrolled via the Learner List and how learners can be unenrolled and course admins unassigned from courses and training plans via the People section of the course and training plan create/edit panel, and how learners can be unenrolled from courses and training plans via the LMS365 API and Azure Active Directory groups.

Unenrolling learners via the Users page

You can unenroll learners from courses and training plans via the Users page in the LMS365 Admin Center.

The Users page allows for unenrolling learner(s) from a particular course(s), simultaneously from all courses and training plans they are enrolled in.

For detailed information on this process, please see this article.

 

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Managing learners and admins via training create/edit panel

Depending on the course type, you can unenroll learners from courses and training plans via the People section of the course/training plan creation/editing panel or from the Sessions section of the course creation/editing panel.

From the People section, you unassign course administrators from courses and training plans.

The unenrollment procedure differs slightly depending on the course type. 

 

e-Learning courses

From the People section of the course creation/editing panel, you can unenroll learners and unassign administrators from e-Learning courses.

 

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To unenroll learners from an e-learning course, follow the steps:

1) In the Enrolled Learners column, select the relevant learner(s) to unenroll. To select all learners in the list, select the Name checkbox.

2) From the Actions panel, select Unenroll.

The system automatically saves the changes.

When unenrollment is completed, you will see the notification in the Notification center.

 

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To unassign administrators from an e-learning course:

1) In the Administrators column, select the relevant administrator(s) to unassign from the course. To select all administrators in the list, select the Name checkbox.

2) From the Actions panel, select Unassign.

The system automatically saves the changes.

Upon unassignment completion, you will see the notification in the Notification center.

 

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IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training, they will see the training on the Training Management and have limited access to its management.

 

Instructor-Led Training

The unenrollment procedure of learners in courses of the Instructor-Led Training type differs depending on the enrollment type. The unassignment of administrators is carried out from the People section of the course create/edit panel.

 

Courses of the Enroll user into a single course session enrollment type

As this type of training requires learners to be enrolled in a particular session or to the course enabling them to select the session themselves, unenrollment can be done directly from the relevant session or from the People section of the course create/edit panel.

  • Unenroll learners from the session

To unenroll learners from the session, follow the steps:

1) Go to the Sessions section of the course create/edit panel and select the relevant session.

2) From the Actions panel, select Manage Learners.

3) From the opened Manage People panel, select the relevant learner(s) to unenroll. To select all learners in the list, select the Name checkbox.

4) Select Unenroll.

 

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  • Unenroll learners from the People section

In the People section, under the Learners tab, you can find listed all the learners enrolled in the course regardless whether they are enrolled in a particular session of this course or no.

To unenroll learners from the course in the People section, follow the steps:

1) In the Enrolled Learners tab of the People section, select the learner(s) you want to unenroll from the course. To select all learners in the list, select the Name checkbox.

2) On the Actions panel, select Unenroll. The selected learner(s) will be unenrolled without any confirmation message and this action can’t be undone. When unenrollment is completed, you will see the notification in the Notification center.

The system automatically saves the changes.

 

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To unassign administrator from the course, follow the steps:

1) From the People section of the course creation/editing panel, select the relevant administrator(s) under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2) On the Actions panel, select UnassignThe selected administrator(s) will be unassigned. 

When unassignment is completed, you will see the notification in the Notification center.

 

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IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training, they will see the training on the Training Management and have limited access to its management.

 

Courses of the Enroll user into all course sessions enrollment type

For courses of the Instructor-Led Training type with Enroll user into all course sessions enrollment type, you can unenroll learners and unassign course admins from the People section of the course create/edit panel.

 

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  • To unenroll learners, follow the steps:

In the People section, under the Learners tab, you can find listed all the learners enrolled in the course.

1) In the Enrolled Learners column, select the learner(s) you want to unenroll from the course. To select all learners in the column, select the Name checkbox.

2) On the Actions panel, select Unenroll. The selected learner(s) will be unenrolled without any confirmation message and this action can’t be undone. When learners have been unassigned, you will see the notification in the Notification center.

The system automatically saves the changes.

 

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To unassign administrator from the course, follow the steps:

1) From the People section of the course create/edit panel, select the relevant administrator(s) under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2) On the Actions panel, select UnassignThe selected administrator(s) will be unassigned. 

The system automatically saves the changes.

 

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IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training, they will see the trainingon the Training Management and have limited access to its management.

 

Unenrolling from training plans

You can unenroll learners and unassign administrators from a training plan from the People section of the training plan create/edit panel.

 

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  • To unenroll learners, follow the steps:

In the People section, under the Learners tab, you can find listed all the learners enrolled in the training plan.

1) In the Enrolled Learners column, select the learner(s) you want to unenroll from the training plan. To select all learners in the column, select the Name checkbox.

2) On the Actions panel, select Unenroll. The selected learner(s) will be unenrolled without any confirmation message and this action can’t be undone. When learners have been unenrolled, you will see the notification in the Notification center.

The system automatically saves the changes.

 

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NOTE   

When learners are enrolled in a training plan, they are automatically enrolled in all courses within this training plan. The same works with the unenrollment, except the case described below under the IMPORTANT note.

For example, there is a training plan with three courses inside. After enrolling in this training plan, learners will be automatically enrolled in all three courses the training plan consists of. When unenrolling from this training plan, learners will be automatically unenrolled from all three courses as well.

IMPORTANT   

If a learner enrolled in a course before it became a part of a training plan, then the learner will still be enrolled in this course even if the learner has unenrollment from the training plan.

For example, there is a training plan which consists of three courses. In one of these courses, a learner has already enrolled. When unenrolling from the training plan:

  • The learner will remain enrolled in this course, but unenrolled from the training plan and the other two courses inside it.
  • Learners that have not previously been enrolled in a course of the training plan will be unenrolled from the training plan and all three courses inside it.

To unassign administrator from the training plan, follow the steps:

1) From the People section of the training plan creation/editing panel, select the relevant administrator(s) under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2) On the Actions panel, select UnassignThe selected administrator(s) will be unassigned from the training plan. 

The system automatically saves the changes.

 

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IMPORTANT   

When users unassign themselves from a training plan or course administrator's role:

  • If the user is solely a course/training plan administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training plan will not be displayed.
  • Users with a course catalog administrator role will retain full access to the training plan management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training plan, they will see the training plan on the Training Management and have limited access to its management.

 

Unenrolling via Azure Active Directory group

  • If you remove users from the AAD (Azure Active Directory) group, these users will be unenrolled from the courses and training plans the AAD group was enrolled in. These users will be removed from the Users page as well, if they were not enrolled in any other course or training plan. 
  • If you remove an AAD group from the course catalog:

As the result:

    • All learners that were enrolled via this group will be unenrolled from courses and training plans.
    • The learners that were exclusively enrolled or added via the group will be removed from the Users list.
    • The learners that were also enrolled or added as individuals or via any other group will not be removed from the Users list or unenrolled from courses or training plans.

Unenrolling learners via the LMS365 API

LMS365 allows for unenrolling learners and Azure Active Directory groups from courses or training plans via the LMS365 API. For more information, navigate to this article.

 

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