Unenroll learners and unassign course and training plan administrators

Introduction

As a course catalog and course administrator, you can unenroll learners as well as unassign course administrators from courses and training plans. This can be done either while you are creating or editing a course or training plan.

In this guide, we will cover how learners can be unenrolled via the Learner List, how learners can be unenrolled and course admins unassigned from courses and training plans via the People section of the course and training plan configuration panel, and how learners can be unenrolled from courses and training plans via the LMS365 API and Azure Active Directory groups.

 

Unenrolling learners via the Users page

Required role: course catalog admin

You can unenroll learners from courses and training plans via the Users page in the LMS365 Admin Center.

The Users page allows for unenrolling learner(s) from a particular course(s), simultaneously from all courses and training plans they are enrolled in.

For detailed information on this process, please see this article.

 

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Managing learners and admins via training configuration panel

Required role: course admin

Depending on the course type, you can unenroll learners and Azure Active Directory groups from courses and training plans via the People section of the course or training plan configuration panel or from the Sessions section of the course configuration panel.

From the People section, you unassign course administrators from courses and training plans.

The unenrollment procedure differs slightly depending on the course type. 

 

e-Learning courses

From the People section of the course configuration panel, you can unenroll learners and adedd Azure Active Directory groups and unassign administrators from e-Learning courses.

 

 

To unenroll learners and groups from an e-learning course, follow the steps below:

1. In the Enrolled Learners column, select the relevant learners or an Azure Active Directory group. To select all learners in the list, select the Name checkbox.

2. From the Actions panel, select Unenroll.

Changes are automatically saved.

As a result, the selected learners and the group members of the selected group are unenrolled from the course.

When unenrollment is completed, you can see confirmation under Notifications.

 

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To unassign administrators from an e-learning course:

1. In the Administrators column, select the relevant administrator(s) to unassign from the course. To select all administrators in the list, select the Name checkbox.

2. From the Actions panel, select Unassign.

Changes are automatically saved.

When administrators have been unassigned, you can see confirmation under Notifications.

 

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IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training, they will see the training on the Training Management and have limited access to its management.

 

Instructor-Led Training

The unenrollment procedure of learners in courses of the Instructor-Led Training type differs depending on the enrollment type. Unassigning administrators is carried out from the People section of the course configuration panel.

 

Courses of the Enroll user into a single course session enrollment type

As this type of training requires learners to be enrolled in a particular session, or in the course so learners can select the session themselves, unenrollment can be done directly from the relevant session or from the People section of the course configuration panel.

To check which session the learner is enrolled in, navigate to the People section > Learners > Session column.

 

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  • Cancel registration for learners in the session

To cancel the learner's registration in the session, follow these steps: 

1. Go to the Sessions section of the course configuration panel and select the relevant session.

2. From the Actions panel, select Manage Learners.

3. From the Manage Learners panel, select the relevant learners or groups. To select all learners in the list, select the Name checkbox.

4. Select Cancel registrations.

As a result, the session registration for the selected learners or groups will be canceled but they remain enrolled in the course.

 

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  • Unenroll learners from the People section

In the People section, under the Learners tab, you can find a list of all learners enrolled in the course, regardless if they have registration in a particular session of this course.

To unenroll learners from the course in the People section, follow the steps below:

1. In the Enrolled Learners tab of the People section, select the learners or groups you want to unenroll from the course. To select all learners in the list, select the Name checkbox.

2. From the Actions panel, select Unenroll. The selected learners and groups will be unenrolled from the course. When unenrollment is completed, you can see confirmation under Notifications.

Changes are automatically saved.

 

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To unassign administrator from a course, follow the steps below:

1. From the People section of the course configuration panel, select the relevant administrators under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2. From the Actions panel, select UnassignThe selected administrator(s) will be unassigned. 

When administrators have been unassigned, you can see confirmation under Notifications.

 

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IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a session of the course, they will see the course on the Training Management and have limited access to its management.

 

Courses of the Enroll user into all course sessions enrollment type

For courses of the Instructor-Led Training type with the Enroll user into all course sessions enrollment type, you can unenroll learners and unassign course admins from the People section of the course configuration panel.

 

 

  • To unenroll learners, follow the steps below:

In the People section, under the Learners tab, you can find a list of all the learners enrolled in the course.

1. In the Enrolled Learners column, select the learners you want to unenroll from the course. To select all learners in the column, select the Name checkbox.

2. From the Actions panel, select Unenroll. The selected learners will be unenrolled. When learners have been unenrolled, you can see confirmation under Notifications.

Changes are automatically saved.

 

 

To unassign administrator from the course, follow the steps below:

1. From the People section of the course configuration panel, select the relevant administrators under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2. From the Actions panel, select UnassignThe selected administrators will be unassigned. 

Changes are automatically saved.

 

 

IMPORTANT   

When users unassign themselves from a course administrator's role:

  • If a user is solely a course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training will not be displayed.
  • Users with a course catalog administrator role will retain full access to the course management and will see all training on the Training Management.
  • If a user solely has an instructor role in a session of the course, they will see the course on the Training Management and have limited access to its management.

 

Courses of the Enroll user into multiple course sessions enrollment type

As this type of training allows learners to be enrolled in multiple sessions or in a course without selecting a session, unenrollment can be completed directly from the relevant session or from the People section of the course configuration panel.

To check which sessions the learner has registration in, navigate to the People section > Learners> Course Sessions column > Select the List of Sessions link.

 

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  • Cancel registration for learners in the session

To cancel registration for learners in the session, follow these steps: 

1. Go to the Sessions section of the course configuration panel and select the relevant session.

2. From the Actions panel, select Manage Learners.

3. From the Manage Learners panel, select the relevant learners and groups. To select all learners in the list, select the Name checkbox.

4. Select Cancel registration.

As a result, the session registration for the selected learners and groups will be canceled in this session.

 

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  • Unenroll learners from the People section

In the People section, under the Learners tab, you can find a list of all learners enrolled in the course, regardless if they are registered in a particular session of this course.

To unenroll learners from the course in the People section, follow the steps below:

1. In the Enrolled Learners tab of the People section, select the learners you want to unenroll from the course. To select all learners in the list, select the Name checkbox.

2. From the Actions panel, select Unenroll. The selected learners will be unenrolled without any confirmation message and this action can’t be undone. When unenrollment is completed, you can see confirmation under Notifications.

Changes are automatically saved.

 

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To unassign administrator from a course, follow the steps below:

1. From the People section of the course configuration panel, select the relevant administrators under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2. From the Actions panel, select UnassignThe selected administrators will be unassigned. 

When administrators have been unassigned, you can see confirmation under Notifications.

 

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Unenrolling from training plans

You can unenroll learners and unassign administrators from a training plan from the People section of the training plan configuration panel.

 

 

  • To unenroll learners, follow the steps below:

In the People section, under the Learners tab, you can find a list of all the learners enrolled in the training plan.

1. In the Enrolled Learners column, select the learners you want to unenroll from the training plan. To select all learners in the column, select the Name checkbox.

2. From the Actions panel, select Unenroll. The selected learners will be unenrolled from the training plan.

When learners are enrolled in a training plan, they are automatically enrolled in all courses within this training plan. The same is the case for unenrollment. If a training plan consists of three courses, where learners were automatically enrolled in, when unenrolling from the training plan, learners will, similarly, be automatically unenrolled from all three courses.

When learners have been unenrolled, you can see confirmation under Notifications.

Changes are automatically saved.

 

IMPORTANT   

If a learner enrolled in a course before it became a part of a training plan, then the learner will still be enrolled in this course even if the learner has unenrolled from the training plan.

For example, if a training plan consists of three courses and a learner has already enrolled in one of these courses, when unenrolling from the training plan:

  • The learner will remain enrolled in this course but will be unenrolled from the training plan and the other two courses of it.
  • Learners that have not previously been enrolled in a course of the training plan will be unenrolled from the training plan and all three courses inside it.

 

To unassign administrator from a training plan, follow the steps below:

1. From the People section of the training plan configuration panel, select the relevant administrators under the Administrators tab. To select all administrators in the list, select the Name checkbox.

2. From the Actions panel, select UnassignThe selected administrators will be unassigned from the training plan. 

Changes are automatically saved.

 

 

IMPORTANT   

When users unassign themselves from a training plan or course administrator's role:

  • If the user is solely a course/training plan administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Training Management where they will only see training that they have permission to manage. Therefore, the current training plan will not be displayed.
  • Users with a course catalog administrator role will retain full access to the training plan management and will see all training on the Training Management.
  • If a user solely has an instructor role in a course of the training plan, they will see the training plan on the Training Management and have limited access to its management.

 

Unenrolling via Azure Active Directory group

1. If you remove users from an Azure Active Directory (Azure AD) group, these users will be automatically unenrolled from all the courses and training plans they were enrolled in via this Azure AD. These users will be removed from the Users page as well if they are not enrolled in any other course or training plan as individual users. 

Users that are enrolled in a course or training plan as individual users, not as part of an Azure AD group, will retain their enrollments and stay in the Users list of the course catalog.

 

2. If you remove the entire Azure AD group from the course catalog:

  • All members of this group will be unenrolled from all the courses and training plans they were enrolled in via this Azure AD group.
  • The learners that were exclusively enrolled or added via the group will be removed from the Users list.
  • The learners that were also enrolled or added as individuals or via another group will not be removed from the Users list or unenrolled from courses or training plans.

Users and Azure AD groups can be removed from a course catalog via LMS365 API.

 

Unenrolling learners via the LMS365 API

LMS365 allows unenrolling learners and Azure Active Directory groups from courses or training plans via the LMS365 API. For more information, see this article.

 

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