Install the LMS365 mobile app

Introduction

The LMS365 training experience can be made available from the LMS365 mobile app. The app offers users the full learning experience and courses can even be downloaded for offline consumption.

In this guide, we provide the steps users need to go through to install the LMS365 mobile application on their device. We also describe how to update the LMS365 mobile app when a new version is available.

 

Install the LMS365 mobile app

To install the LMS365 mobile app, each user needs to download it to their mobile device from either Apple's App Store or Google Play.

After downloading the app, the user needs to open the application and log in to it.

 

IMPORTANT   

Depending on the operating system on the user's device and the conditional access policy settings of the organization, users may need to have Microsoft Authenticator and Company Portal installed on their device before they can log in to the LMS365 mobile app.

 

Find information about how to log in to the LMS365 app as internal or external user in this guide.

 

 

LMS admins and Microsoft 365 global admins can configure the mobile app settings from the Global Settings of your LMS365 solution.

 

LMS365 mobile app version

LMS365 web browser users automatically get the newest version of LMS365 at the time a new release is rolled out. LMS365 mobile app users need to actively update the app to get access to the latest released features, improvements, and bug fixes.

When a new version of the mobile app is released, users receive a notification in the app to let them know that a new version is available. 

If a user has the most recent major release of the LMS365 mobile app installed, the following notification is displayed: "A new version is available. Would you like to update now?". Selecting Update now redirects the user to the App Store or Google Play (for Android and iOS respectively). Selecting Not now hides this message for 48 hours.

If a user has an older version of the LMS365 mobile app installed, the following notification is displayed: "You are using an outdated version of the application. Please, update to the latest version". Selecting Update now redirects the user to the App Store or Google Play (for Android and iOS respectively). Selecting Not now hides this message until the next major release of the LMS365 mobile app is available.

 

NOTE   

  • We strongly advise all users to update their LMS365 mobile app to the most recent version to ensure they have access to the latest features and enhancements.

  • We can't guarantee the best user experience when running older versions of the mobile app.

  • If the LMS365 mobile app is used in the offline mode, the LMS365 mobile app can't automatically check of a new version available, and the user won't receive any suggestions to update to the latest version of the LMS365 mobile app. Also, training records of the user are stored in the LMS365 mobile app and are synchronized with the LMS365 after the connection to the internet is reestablished.

 

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