Access to video content via the LMS365 mobile app from iPhones

The Multimedia section of the LMS365 Learning Modules Builder allows you to include videos as embedded content in courses via learning modules.

Previously, all users of the LMS365 mobile app could engage with this video content directly in the mobile app. However, due to updates made by Apple to the Intelligent Tracking Prevention (ITP), Apple now blocks cookies for cross-site resources, therefore restricting the opening of Third Party embedded iFrame code (including videos) in apps. This means that although users who are using the LMS365 mobile app from an iPhone can continue to watch videos directly from the LMS365 mobile app, it will not be possible to do so if the video contains embedded iFrame code sourced from a Third Party application that requires additional authentication. 

To enable users to watch videos as part of a course taken from the LMS365 mobile app on an iPhone, you need to enable the Open Course in a Browser option of the Mobile Configuration settings—and make this setting the default for your organization. In this way, the video content will be opened separately in an external browser window for all users.

If this option remains disabled, users can still manually open embedded iFrame code (including videos) via the Open in Browser option. This option can be found from the vertical ellipsis menu at the top right corner of a course or training plan page in the LMS365 mobile app.

 

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