Overview of the LMS365 mobile app

Introduction

The LMS365 mobile app enables training via mobile devices. Users are offered quick access to courses and training plans with a personalized experience. Learning can be consumed both online and offline.

This article provides an overview of the main tabs in the LMS365 mobile app - Catalog, Dashboard, Notifications, and Settings, and information about how the mobile app can be used online and offline.

 

Main mobile app tabs

The main tabs of the LMS365 mobile app are displayed at the bottom of the screen: Catalog, Dashboard, Notifications, and Settings. When a user opens the mobile app, they are automatically redirected to the Training section of the Dashboard tab, where courses and training plans with the Planned progress status are displayed.

 

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The Catalog tab

The Catalog tab is the mobile version of the course catalog and displays all published courses and training plans in the selected catalog. From this tab, users can switch between course catalogs they have the relevant permissions to view, using the catalog selector at the top of the screen.

 

NOTE   

Users need to be added to the Owners, Visitors, Administrators, or Learners groups on the site where the course catalog is installed for the catalog to be available to them from the selector.

 

To navigate between course catalogs, users tap the collapse/expand menu in the header at the top of the screen. Scroll the catalog list and select the relevant one.

 

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The list of available published courses and training plans in the selected course catalog refreshes automatically. If the Show Rating option is enabled and Highest Ranked Courses in the Catalog Content Editor are configured, you see the highest ranked courses and training plans (depending on their rating) at the top of the courses and training plans list. 

 

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You can search for courses and training plans using the Search field.

The search feature looks for words that contain the search terms and not just words that start with them. The following course and training plan information can be used in a search:

  • Title
  • Short Description
  • Categories
  • Tags
  • Contacts

Users can also narrow the courses and training plans displayed using a filter, which is placed in a panel in the top right-hand corner of the screen. This panel folds out when activated.

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The filter enables filtering by:

  • Categories. The number of courses and training plans that match the selected category filter is displayed in brackets next to the category. If there is more that than five categories, tap Show more to see all results in the filter panel. You can decide on the number of categories you want to display in the filter.

  • Training Type. E-Learning, Instructor-Led Training, or Training Plan.

  • Course Session Dates. Set a start and end date to sort Instructor-Led Training courses by the start and end dates of the associated course sessions. If a course has no active sessions, it isn't shown in the filtered results.

  • Course Session Type. Sort between courses that have active sessions and are held either on-site or in a virtual classroom.

After a value is entered in the Search field or a filter is selected, Reset is displayed next to each filtering section and Reset All is available at the bottom of the panel. These options are used to reset a particular filter, or all filters and the Search field respectively.

Filter settings are reset when you re-open the LMS365 app.

To close the filter panel, select the filter icon in the top right-hand corner of the screen or tap anywhere outside the panel.

Courses and training plans are displayed in training cards in the course catalog. From a training card, users can go to the relevant training by tapping the arrow icon. Detailed information can be viewed by tapping the information icon (an exclamation mark in a circle).

If the Detailed View option is disabled, the information icon redirects users to the training page.

If the Detailed View option is enabled, the following information may be displayed on the training card (depending on the training type and settings): training type, duration, start and end dates, location, contacts, and description.

For Instructor-Led Training courses, additional information is displayed:

  • The Start Date field displays the start date of the course session. If a learner is enrolled in several sessions of an "Enroll user into a single course session" course or in an "Enroll user into all course sessions" course, the Multiple Dates value is displayed.

  • The Location field displays the course session location. If a learner is enrolled in several sessions of an "Enroll user into a single course session" course or in an "Enroll user into all course sessions" course, the Multiple locations value is displayed.

 

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The Dashboard tab

The Dashboard tab is the mobile version of My Training Dashboard.

LMS admins can configure which sections and links are displayed on the Dashboard tab in the LMS365 mobile app.

 

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On the Dashboard tab, a menu is displayed at the top of the screen. From here, you can view the various sections of My Training Dashboard that the admin has made available from the mobile view.

  • Overview. Shows information about current and upcoming courses and training plans and may be divided into three subsections, depending on the roles the users have: Assessments (available for supervisors only), My Team’s Training Status (available for line managers only), and My Training Status.

  • Training. Shows information about courses and training plans that the learner is enrolled in (planned, in progress, and completed).

  • Certificates. Shows an overview of all the learner's certificates.

  • Skills. Shows all the learner's skills with levels, achievements, and revocation dates.

  • Transcript. Shows the learner's personal summary of courses and training plans they are enrolled in, their certificates, and their skills.

  • CEUs. Shows information about the learner's CEUs (earned and planned).

  • Leaderboard. Shows the ranking of learners in a tenant, based on the total number of earned CEUs, training completed, and acquired certificates.

By default, the LMS365 app opens on the Training section of the Dashboard tab and shows the Training section of My Training Dashboard.

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Each individual course and training plan on the Dashboard tab is presented in a training card. Each training card has a vertical ellipsis menu and several action icons, depending on the type of training and its settings.

From the training card you can:

  • Tap the training title or the arrow icon to go to the training page, where you can see the training description, information, sessions (for session-based training types), and content (for training plans and courses). An information icon (an exclamation mark in a circle) is available for session-based courses and this opens the course on the session information page.

  • Tap the vertical ellipsis on the training card to see the available actions, which depend on the type of training and its settings. For courses, the actions can be: View Course, Cancel Request, Session Details, and Unenroll from Course. For training plans, the actions can be: View Training Plan, List of Courses, Cancel Request, and Unenroll from Training Plan.

 

The Notifications tab

The Notifications tab displays all notifications the user has received in the last month and consists of two sections: All and Unread notifications.

 

NOTE   

 

When users are logged in to the LMS365 app, they receive push notifications. If users are logged in to the LMS365 mobile app on several devices, they receive notifications on all these devices.

Push notifications can be disabled by users in the app settings.

All notifications are presented in cards. Unread notifications have a mark (a small circle of the same color as the main theme color) in the top left-hand corner of the notification card.

 

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Notification cards display the notification subject (for example, enrollment to the course or instructor assignment), the date of the notification, and a part of the notification content.

From the notification card, you can:

  • Mark the notification as read/unread by tapping the letter icon.
  • Delete the notification by tapping the bin icon. You aren't asked to confirm the deletion of a notification and this action can't be undone.

Tap the notification card to open the notification. The opened notification shows full information, including any links. From this view, users can tap the vertical ellipsis icon in the top right-hand corner to see three actions: Mark the notification as unread, delete the notification, or open the training. 

 

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The search box in the Notifications tab (in both the All and Unread sections) enables users to find specific notifications. This is particularly help if users have a lot of notifications.

The search runs on both the subject and body of the notification. Search results are saved when the page refreshes or the user switches to another tab or section. Tapping the cross in the Search field resets the notifications filter.

 

The Settings tab

The Settings tab displays the user's avatar and username. Below this, three blocks are displayed: Synchronization Settings, Automatically Delete Courses, and Account.

At the bottom of the Settings tab, users can see the version of the LMS365 mobile app.

 

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Synchronization Settings. Displays the date and time of the last synchronization and enables users to manually synchronize with the web version of LMS365. The Online value (Yes or No) is determined by the internet connection status and synchronization with the server.

Automatically Delete Courses. Displays two options:

  • Completed Downloaded Courses. If enabled, all downloaded courses that the user completes are automatically deleted. If disabled, these courses are retained.
  • Ended Downloaded Courses. If enabled, all downloaded courses that have ended are automatically deleted. If disabled, these courses are retained.

Account. Provides learners with the following options:

  • Select the display language of the LMS365 mobile app. The default language is configured by the course catalog admin in the LMS365 Admin Center but this can be changed by each learner.
  • Select the browser in which you’d like the LMS365 mobile app to open links and training content: either In-app browser or System default browser.

    The default setting is In-app browser, which opens course content and links in the LMS365 mobile app browser.

    Select System default browser to use the default browser on your device to open course content, links from notifications, and links from the Information and Help pages on the Settings tab.

    Links from session Details open in the LMS365 built-in web view only, regardless of the option selected here.

  • View the Information page.
  • Log out from the LMS365 mobile app. A confirmation message notifies the user that once they are signed out, they can't access downloaded training without an internet connection. After users have signed out, the system remembers the user’s login name so the next time they sign in, they're asked only to choose the relevant service address and enter their password.
  • Current version of the LMS365 mobile app.

 

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