This article provides guidance for the LMS365 global administrator on how to install the LMS365 mobile app and web parts and for learners on how to logging into the LMS365 mobile app.
All courses and training plans displayed in the mobile app are synchronized from the LMS365 Cloud. The user will see all trainings they were enrolled into from the whole Cloud Tenant.
LMS365 mobile app supports the following platforms:
- iOS 10.0 or later;
- Android Phone & Android Tablet 4.4 or later.
The mobile app supports only LMS365 Cloud.
Please be aware: The app was tested with default Claims (Windows Authentication type, NTML) on a farm where servers are in one domain as this is the most common configuration of our customers.
To use the app, additional configuration of Cloud Add-ins is not necessary.
Logging into the mobile app
Log into your account
Please be aware: You need to have Microsoft Authenticator to be installed on your mobile app to successfully log into your account.
To use LMS365 mobile app on your mobile device:
1) Download it from App Store or Play Market.
2) Run the application.
3) Log into your account.
Please be aware: If the option Users can consent to apps accessing company data on their behalf is set to No in the Azure Active Directory User Settings, but you want to give users access to the app, you need to install the app as a tenant administrator and trust it afterwards.
4) Tap Login.
Please be aware: For the correct work of the Broker App on the Android devices, firstly you need to allow the LMS365 to access your contacts.
5) Enter your password.
6) Tap Sign in to log in on your Tenant.
Please be sure that you have entered the same login names on the main screen and authentication form.
You will be redirected to authentication form.
Log into another Tenant
To log into another tenant than the system recognizes for your account, do the following:
1) Run the application.
2) Select Allow me to modify Tenant URL.
3) Enter your login and change the Tenant URL. The sign next to the URL field becomes green when the URL is correct.
4) Tap Login.
Log in as an external user
To get access to a Tenant site in a mobile app as an external user do the following:
1) Enter your login.
2) Select Allow me to modify Tenant URL and enter Tenant URL manually. The sign next to the URL field becomes green when the URL is correct.
3) Tap Login and you will be redirected to the authentication form.
4) Enter your password.
5) Tap Sign in to log in on your Tenant
Configuring LMS365 mobile app
To configure the mobile app, you need access to the Global Settings of the Tenant (only Tenant Administrators has such permissions). Please follow the Installing the LMS365 App article for details.
Please be aware:
After login, you will see a Dashboard with a list of all training synchronized from Cloud Tenant.
Licensing (LMS365 Cloud Tenant)
If you’re using Course Creator & Catalog Add-in license in trial mode (trial period lasts for 30 days), it will be possible to take courses and training plans online, as well as to download courses with SCORM content or Quizzes and take them offline.
Please be aware: A course downloaded during a trial period will remain downloaded.
To use the App with Cloud Tenant trainings after the trial period, you must have the Course Creator & Catalog Add-in with a valid license installed on your site. If you do not have Course Creator & Catalog Add-in license or have an invalid license, the users will not have access to the app, and after the login License is not valid error will appear.
When activating Course Creator & Catalog Add-in license you can include Offline Player option as well to provide users with a possibility to download courses that include at least one content package or quiz and then take items offline.
Please be aware: The Offline Player option is additionally purchased with the license. Make sure this option is included in you plan to use the app in offline mode. If the activated license does not have this option, users will not have the ability to download courses and take them offline. There will be no Download action.