After users are successfully enrolled in a course or training plan, they become learners and can start engaging with the content of the training.
In this article, we cover how learners begin their training and the user interface that learners encounter when they interact with learning content in LMS365. Training plans consist of courses so this information also works for training plans.
Start the training
When learners start to engage with training content, this is done from the training home page in the Content section for courses and the Training Plan Courses section for training plans.
To start a course or training plan:
1. On the training home page, select the relevant learning item of the course.
A course page in Microsoft Teams
A course page in the LMS365 mobile app
For training plans, select the relevant course. You will be redirected to the training home page of the selected course.
A training plan page in Microsoft SharePoint web pages
Training plans pages in the LMS365 mobile app
2. Learners can engage with learning content in two ways:
- For courses, learners select Play Course in the Information section of the course home page. In this case, learners are redirected to the LMS365 player, which opens on the first incomplete item of the course. An overview of the course syllabus is displayed in the left navigation.
- For both courses and training plans, learners can select the relevant action next to the learning item/course they want to engage with.
The actions available on the training home page depend on the current status of the selected learning item or, for training plans, the selected course:
- Start. The learning item/course hasn't been started yet. The learner can start a new attempt.
- Continue. The learning item/course has been started, but not finished. The learner can continue their previous attempt.
- Locked. The learning item/course has prerequisites. The learner can't start this until all previous learning items/courses are completed.
- Try again. The learner has finished the last attempt unsuccessfully.
- Review. The learner has completed the learning item/course.
- View. This action is displayed to learners on the course home page for assessments only. Learners can select this icon to view the assessment.
After learners select an action or the Play Course option, the LMS365 player opens.
If the learning item or course isn't started, users see the first learning item of the course. An overview of the course syllabus is displayed in the left navigation.
Two options are available here: Select and Skip. Select Start to start the learning item, therefore starting the course. Select Skip to redirect to the next unlocked learning item of the course.
Users can select the relevant item in the course syllabus and start consuming its content by navigating to it (except for locked items).
When users engage with a learning item, the options change to Next or Previous. Select Next to proceed to the next learning item of the course syllabus or Previous to redirect to the previous one.
Learners can go back to learning items that they've already completed. If the learning item is a quiz, and the learner has more attempts available, they can go back to the and try again, or review their answers (if this option is enabled).
Once all the learning items that are set as required for course completion have been completed, learners are redirected to Course Status and see a congratulatory message. They are also asked to rate the training. Learners can still navigate to complete and incomplete items so they can review or take them.
If there are learning items that are set as required for course completion that haven't yet been completed, learners see a message in Course Status that the course is incomplete. The learner can select either Go to the first incomplete item on the Course or Resume to continue to the incomplete learning item.
Learners can select the door icon at the top to return to the course home page. In this case, the learning experience differs according to the content type settings (quiz, learning module, content package, etc.).
The following learning items can form part of a course: content packages, quizzes, learning modules, external apps, and assessments. Out of all these learning items, only assessments can't be completed in the LMS65 player. Find more information about taking assessments in the relevant section of this article. The learning experience can differ depending on the learning item.
Take learning modules
Learning modules can include content packages, quizzes, files, multimedia, confirmation messages, external apps, links to websites, and files. Out of all these learning items, only assessments can't be completed in the LMS65 player. Find more information about taking assessments in the relevant section of this article.
After learners select an action or the Play Course option, the LMS365 player opens.
If the learning module hasn't been started, users see the start page with two options (Select and Skip), as well as an overview of the items of the learning module, expanded and displayed in the left navigation.
Selecting Start starts the first available learning item of the learning module, therefore starting the course. Selecting Skip redirects to the next unlocked learning item of the learning module.
If the learning module is already started, it's opened on the first incomplete item.
To navigate between learning items within a learning module, learners can use the Next/Previous navigation options in the footer or use the navigation in the Course Syllabus.
If learners fail a quiz or content package in a learning module and they have no attempts left, they can't retake it. In this case, the entire learning module is failed because it's not possible to complete it so learners will need help from a course or catalog admin to proceed.
Learning modules may contain confirmation messages that require learners to confirm that they have read and understood the materials presented to them. A confirmation at the end of a learning item prevents learners from completing it and the entire learning module without first confirming that they have read and understood all the content in the learning module.
After selecting the I confirm I have read and understood the materials provided checkbox, the Next option becomes active, and learners can proceed with the course content.
If the confirmation requires authorization, learners need to enter their credentials to be able to proceed with the confirmation.
Quizzes can be included as course content. To complete a quiz, learners select their answers and select Next.
If a learner has provided an answer for a quiz question, the question is marked with a blue circle in the left navigation.
To navigate between quiz questions, learners can use the Next/Previous navigation options in the footer or use the navigation in the Course Syllabus (if the Allow Navigation option is enabled).
If the Timer and Show Timer in Player options are enabled for the quiz, a timer is shown in the left part of the quiz window.
When the time elapses, learners are redirected to the finish page, their answers are automatically submitted, and all points for the answered questions are calculated. If learners have earned enough points, their attempt is considered completed. Otherwise, the attempt is considered failed. Learners can review only the questions they've answered.
If the Timer option is enabled but Show timer in Player isn't, learners can't see the timer, but it runs in the background. Learners are redirected to the finish page when the time elapses.
If learners exit a quiz or navigate to another item while the timer is running, a message notifies them that the timer will continue to run and that if they return after the timer elapses, their attempt will have ended.
Learners can see the number of points set for each question while they're taking the quiz, if the Show score during quiz option is enabled. Learners receive points for each correct answer. If the question has several correct answers, points are earned according to the percentage correct rules set up for that specific question.
If a quiz has no timer, learners select Submit when they have answered the questions.
If learners submit their answers when there are still unanswered questions, a message notifies them that their answers can't be submitted. If learners cancel this action, they will be redirected to the quiz questions.
If learners reach the passing score that has been defined for the quiz, the quiz is completed.
Learners can view all relevant information about the quiz they've just completed, exit the quiz, attempt it again (if there are any attempts left), or review their answers (if the course administrator has enabled this).
Learners can exit an incomplete quiz, start a new attempt if there are any attempts left, or go to the next learning item.
To review both answered and unanswered questions (if the Review option is enabled), learners can select Review your answers on the status page. Unanswered questions are marked with an empty white circle, while correct answers are marked green and incorrect answers are marked red.
Take content packages
If there is only one content package in a course and the Show LMS365 Table of Content option is disabled, the course syllabus doesn't open by default. To open it, learners need to select the Table of Content in the top left-hand corner.
If the Review answers option is supported by the content package, learners can review their answers by selecting Review your answers. If the Show statistics for a learner option is enabled, learners can see the data related to the content package by selecting View your statistics.
If the Show statistics for a learner option is enabled, learners can see the data related to the content package by selecting View your statistics. Learners can view main statistics parameters, time spent, etc. To close the Statistics page, select Result in the footer or select the relevant learning item in the course syllabus to navigate to it.
If the Navigation controls option is enabled for the content package, learners can pause their attempt by selecting Suspend in the footer.
An assessment is an evaluation of learners' performance by an assigned supervisor. The assessment can be based on anything relevant to completing the course. For example, learners can be asked to complete a manual task performed in the work location, such as handling machinery correctly, and this task will then be assessed by the supervisor.
If a course contains an assessment, learners can see the assessment in the LMS365 player the same way as they see other learning items in a course. However, they can't complete it there because assessments require approval from the supervisor.
Learners can see the conditions of the assessment in its description, which is displayed in the LMS365 player.
If the name of the supervisor is shown to learners, the learner can select the supervisor's name to see their contact email address.
Under the Status of the assessment, learners can see one of the following statuses:
- Not Started. The assessment hasn't been started, or the user has started or completed it, but it hasn't been approved by the supervisor yet.
- Completed. The learner's completion of the assessment has been approved. An assessment can only get the status Completed if either the assigned supervisor, course admin, or catalog admin approves a learner's assessment.
Complete the course
Learning items in a course can be set as required to complete the course in the course completion settings. To complete a course, learners need to complete all the learning items that are set as required to complete the course.
If an assessment is set as required to complete the course, the course can't be completed by the learner until the assessment is approved by the assigned supervisor, course admin, or course catalog admin.
To see whether a learning item is set as required to complete, navigate to the course home page. In the Content section, learning items that are required to complete have an exclamation mark in a circle next to the title.
Learning items without this icon are optional to complete, and their completion or incompletion has no impact on the completion status of the course.
Once the last of the learning items that are required for course completion has been completed, the course status is automatically changed to Completed.
In the LMS365 player, the COURSE STATUS page of the Course Syllabus enables users to rate the course. The rating doesn't affect course completion progress. Learners can rate the course later from the course home page.
By the time learners see this page, which shows a message that congratulates them on the successful completion of the course, the course status is already set as completed. This means you don't need to select the Exit. Back to the course option to register the course as completed.