Creating courses

Introduction

With the LMS365 course creator and learning module builder, course admins can create different types of courses following a simple process.

This article describes how to create courses in LMS365, where to start, and how to properly fill in each field for each course type in the course creation process.

 


NOTE:

  • To get started with creating courses in LMS365, you need to create at least one course catalog.
  • You need the permission level of course catalog administrator or above to be able to create courses.
  • If you get the message: Access Denied when trying to create a course, please contact your LMS365 administrator as this message may signal a misconfiguration of the LMS365 app.

 

Scroll the article or watch the video below (more details are included in the article).

 

Where to create courses

To create a course, go to the LMS365 Admin Center > select Course List and choose the + Create Training command.

 

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This will open a panel that will guide you through each step of the course creation process in a flow that intuitively takes you through all settings - Basic details, Sessions, Content, Settings, People.

 

Setting up courses

When creating a new course or editing an existing, the configuration will be done in the Create/Edit Training panel. The panel consists of the following sections:

  • Basic Details
  • Sessions - this section is only available for the Classroom & Blended Training and Webinar course types.
  • Content
  • Settings - this section includes additional fields for the Classroom & Blended Training and Webinar course types.
  • People

Besides this, the panel includes the Create/Save and the Publish command.

You can go back and forth between the different steps to edit or fill out information by selecting individual steps in the timeline at the top of the page.

The Create/Save and Publish commands are available across all configuration steps at the bottom of the panel, allowing you to manage the creation and publishing of the course at any stage in the course creation flow.

 

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Basic Details

Under Basic Details, you fill out elemental information about the training. Fields marked with an asterisk * are required.

 

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Select the type of the course

This is done by selecting the relevant icon: e-Learning, Classroom & Blended, or Webinar. Hover over the course type icon to get a short description of the relevant course type.

  • e-Learning – is the course type used to build comprehensive online training using all available course tools. Learners enrolled into an e-learning course can conduct it anywhere anytime at their individual pace, retake courses, pass quizzes, and so forth.
  • Classroom & Blended – is a session based course type that allows for in-real-time online sessions as well as for sessions that require physical presence on a set location.
  • Webinar – is a session based course type that allows for in-real-time online sessions.

 


IMPORTANT:
The course type can't be changed after the course is created.

 

Sessions Configuration

These fields are only available for the Classroom & Blended Training and Webinar course types.

  • Enrollment Type - Decide if learners should enroll into only one session or all sessions in this course by selecting an enrollment type from the drop-down list:
    • Enroll user into a single course session - Learners will only be able to participate in one of the available sessions in the course. In order to complete the enrollment into the course, the learner will need to select a specific session to join.
    • Enroll user into all course sessions - Learners will be enrolled into all sessions of the course.

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IMPORTANT:
The enrollment type can't be modified after the course is created. The default set up is Enroll user into a single session.

 

If you select Enroll user into all course sessions, additional fields will be available:

 

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  • Minimum Attendance for Completion - In the drop-down menu, select the minimum attendance percentage in the sessions required to mark the course as completed.

Name - The name you give the course will be visible throughout the course catalog, on the course home page, and the training plans it is included in.

Web Address - To check or edit the web address, select the Edit Web Address link above the right corner of the Name field.

 

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By default, the web address of your course is automatically generated while you are filling out the Name field. The site address can also be manually modified. When the URL is auto generated or manually modified, all invalid characters, such as " # % & * : < > ? \ / { | } ~ [ ] ` ' ^ and space, are automatically excluded.

 


NOTE:
The period character must be manually altered. The period character is not allowed consecutively in the middle of a site address. You can't start or end a site address with a period.

 

 

If there are invalid characters in the web address of your course, the creation of the course can't be completed. In this case, you will see the validation notification:

"Site address has the following restrictions: You cannot use the characters " # % & * : < > ? \ / { | } ~ [ ] ` ' ^ and space in a site address. You cannot start a site address with an underscore. Periods are not allowed consecutively in the middle of a site address. You cannot start or end a site address with a period." 

 

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You can copy the web address by selecting the copy icon at the end of the web address field. The web address will be saved to clipboard.

 


IMPORTANT:
The web address of the courses created prior to the January 2022 release differs as these courses are SharePoint subsites. From the January 25,2022, all courses will be created as pages in the root of the SharePoint course catalog site. You can find more about this solution in the Announcement: Courses and training plans will no longer be dependent on subsites in SharePoint

 

Short Description

Provide a short description of the course in this field. The short description will be displayed in the course catalog list view and in the appropriate training notifications. The field can be extended in the bottom right corner so it's more convenient for you to work with the text.

 

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After you switch to another section or close the creation panel - the Short Description field will automatically revert to its original size.

 

Long Description

It's optional to give a long description to your course. If you do provide your course with a long description, it will be visible on the course home page and in the course catalog card view. If you leave this field empty, the short description text will be displayed on the course home page and in the course catalog card view instead. A rich-text editor is available for the long description. You can insert a YouTube video, upload a video, an image, or a file from your local computer to enrich the course description.

 

You can expand the text field by selecting Full screen - the last tool in the rich-text editor. This gives you more space when you're working with the text.

 

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Categories

Select one or more categories for the course or leave the field empty. You can select a category that is already created in the current course catalog or create new categories. Categories are used to filter training in the course catalog and are displayed on the training home page. For the training without any category set, on the course catalog page, filtering by No Category is available.

 

 

NOTE: Categories are created on a course catalog level and will not span course catalogs in a tenant.

 

 

Please find information on how to manage categories in this article. 

Tags

Allows you to add keywords to the course and enrich and control the search experience. When learners search for these keywords in the course catalog, the course will appear as a search result.

Please find information about how to manage tags in this article.

 

ID

An internal ID for your training. If you give this field a value, this will be displayed on the course home page and in the preview of the training details from the course catalog card view. Also, a training ID can make it easier for learners to find this specific course by search.

 

Duration

Specify a duration of the course. Examples could be: "app. 2 hours" or "three sessions of 90 mins. each". The duration will be displayed on the course home page and on course catalog training card.

 

Thumbnail Image

This image will be used in the preview of the course in the course catalog, on My Training Dashboard, and on the course home page. On the course home page, the thumbnail image will be displayed at the top-left corner of the banner image.

To insert a thumbnail image, select Choose Image, choose one of the uploaded files, or upload a new image from your computer by selecting Upload. If you upload your own image, we recommend that dimensions are minimum 200x200 pixels.

 

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You can delete selected images by selecting Delete or discard changes selecting Cancel.

 


NOTE:
For the image to be displayed correctly by the LMS365 Teams bot, the image:

  • Can be no larger than 1024×1024 and 1 MB in PNG, JPEG, SVG, or GIF format.
  • Must be hosted on a public content-delivery network (CDN).

 

 

Banner Image

Choose which image that will be used in the banner of the course home page. 

 


IMPORTANT:
The option to configure a banner image in the course create/edit panel is only available for courses created after the LMS365 January 25,2022 release. For courses created before the LMS365 January 2022 release, the banner image is managed from the SharePoint site of the course in question.

 

A default image can be set by the course catalog admin in LMS Configuration > Training Banner Image and will be automatically applied to all new training within the course catalog. If no image is selected as the default banner image by the course catalog admin, the course will have no default image. The course catalog or course administrator can change the course banner image when creating or editing the course.  

To select a banner image for the course, select Choose Image and select one of the uploaded files, or upload a new image from your device by selecting Upload. The selected image will be highlighted with a blue frame. After you Save the changes the image will be marked with a blue checkmark to show that it's in use for this course.

We recommend to use images of a width of 1236 pixels and in the following formats: PDF, SVG, PNG, JPEG.

 

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All uploaded images will become part of the banner image library shared within the whole course catalog and can be used by all course catalog and course admins as banner images of courses and training plans.

All images that are uploaded via the Banner Image setting on the create or edit mode on Course/Training Plan panel also automatically become part of the banner images library - regardless if these images are used in any training or just uploaded.

If you don't want a banner image to be displayed on the training plan home page, you can unselect the image in use. In this case the Banner Image field will become empty and the admin will see the text No image selected.

 

 

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In this case, only the thumbnail image will be displayed on the course home page.

 

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To delete images from the Banner Image selection, select Delete.

 


NOTE:
The following images can't be deleted:

  • Images that are set as the default image. The Delete button will be disabled.
  • Images that are in use in training. If you try to delete such an image, a message will warn you: You can't delete this image. It is in use.

 

 

Sessions

The Sessions section is only available for the Classroom & Blended and Webinar course types.

In this section, you create sessions for the course.

To create a session, select +Create New Course Session. On the Create New Course Session panel, fill out the fields.

Please find the instructions on how to create sessions here.

 

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Content

In the Content section, you add and manage course content.

To add content to a course, select + Add Learning Item.

In the drop-down menu, select the type of learning item you would like to add:

  • Content Package.
  • Quiz.
  • Create Learning Module - the action is disabled during course creation.
  • External App.


Please see this guide to find more details about how to add and manage content.

 

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Added content: overview and available actions

All the added learning items are listed in the Content section from where they can be managed.

 

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The Content section has the following columns:

Name - Shows the name of the learning item. This name will be visible to learners on the course home page under the content section.

Visibility - Displays whether the item is visible or hidden for learners in the course. Please find more information on how to manage visibility in this article.

Type - Shows the learning item type: Learning Module, Quiz, Content Package, or External App.

Published - Shows whether the learning item is published or not.

Number of Items - Shows the number of elements the learning item consists of.

Course Completion - Shows whether the learning item is set as required to complete the course. By default, all learning items are set as required to complete. This setting can be changed after the course is created. Please find more information on course completion in this article.

Progress - During course creation, the progress bar is grey. When the course is created, it will reflect learners progress on the particular learning item.

Prerequisites - Admins can set prerequisites by locking learning items for the learners until all preceding learning elements have been completed. This allows the admin to control the order in which learners go through the course content. To set prerequisites, select the lock icon. More information on the prerequisites is in the article Managing Course Content.

 

By default, the order of learning items corresponds to the order they were added to the course.

To reorder the learning items, drag and drop them.

 

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The learning item order and prerequisites will be reflected on the course home page and in the reports.

 

Settings

Under Settings, general training settings like enrollment flow, certificates, competencies, and regional settings are configured. The fields in this section depend on the course type you are creating.

 


NOTE:
When such options as Due Date Certificate and Competency are enabled, the opened additional fields are required to be filled in. If you leave them empty, the creation process cannot be completed, and the validation pop-up message appears under the notification center.


 

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Enrollment flow

Enrollment Flow - Allows you to configure the flow of enrollment.

 

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  • With Automatic Approval, the system automatically approves the enrollment when a user enrolls into the course. Automatic Approval is set by default.
  • Line Manager Approval will send the user's enrollment request to the user’s line manager who must approve or reject the enrollment. The line manager for a user is specified in Azure Active Directory.
  • Administrator Approval will require the user's enrollment request to be approved or rejected by the LMS administrator.

When an enrollment flow, that requires approval, is selected for a course, the learner will see the status Pending Approval on the course home page after sending the enrollment request.

 

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The user can cancel the enrollment before the request is approved or rejected by selecting Cancel Enrollment in the course Information section. A cancellation message is required.

 

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On the Approve Enrollments page, the line manager or administrator will see cancelled requests with their cancellation messages.

 

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See this article for more information on how learners enroll into courses.

 

Continuing Education Units

Continuing Education Units - Allows you to grant learners CEUs for completing the course. Enter a positive integer or decimal value (maximum 2 digits after the decimal point or comma) in this field to apply CEU to the course.

 

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Show in Course Catalog

Show in Course Catalog - Allows you to control whether the course is displayed in the course catalog. It is turned on by default.

 

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If this toggle is not enabled, the course will not be visible on the course catalog page and will only be available for learners via direct link, for example, from the enrollment notification.

In the Course List, admins will see a closed eye icon eye_closed.png next to the course.

 

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Do not allow unenrollment

Do not allow unenrollment - When enabled, this option ensures enrolled learners are not able to unenroll themselves from the training. By default this option is turned off.

 

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Voluntary retake

Voluntary Retake - When this option is enabled, learners, who have completed the course, can take it again, even though their certificate or competency is still valid. So this Voluntary Retake option allows learners to retake training in order to repeat the material of the course, improve their score, and/or update certificates and competencies that are to expire. By default this option is turned on.

 

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NOTE: When users retake the course their progress is reset and their course status is set to Not Started. This also means that the progress of all the learning items of each course is reset as well.

Users can review the content of courses they are enrolled in to at any time, even if this option is not enabled.

 

 

Please see this guide for more detailed information on how this option is used and affects the training functionality. 

 

Show as Mandatory

Show as Mandatory - When enabled, this option will mark the course as Mandatory on the training card on My Training Dashboard. Also, learners can find this course by filtering by Mandatory from My Training Dashboard.

 

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In reports, a course set as required will have a corresponding mark in the Course Requirement column.

 

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Training Audience Targeting

Training Audience Targeting - This option allows to add the users who can have access and take this course in the course catalog.

When the toggle is enabled, the Target Audience field appears. Here, you can specify individual users or AD/Office 365 groups to add to the target audience of the course. Only the targeted audience is able to take this course. You can enter max. 50 users or 1,500 symbols at a time as a comma or semicolon separated list.

For courses created before the January 2022 release, the targeted users will be added to the Visitors group of the course.

For courses created after the January 2022 release, there will be no Visitors group created, however only admins, learners, session instructors, and users specified in the target audience will have access to this course and can take this course.

 

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Due Date


NOTE:
Due Date is only available for courses of the e-Learning course type.


 

When you enable the Due Date option, you can set a date and time for when the course must be completed by the enrolled learners. By default, this option is disabled.

 


NOTE:
When Due Date is enabled, the opened additional fields are required to be filled in. If you leave them empty, the creation process cannot be completed, and the validation pop-up message appears under the notification center.


 

When you enable the option, the Set Due Date field appears. This field offers two options:

  • number of days after enrollment enables you to base the due date on when the specific learner was enrolled into the course. Here, you specify a specific numbers of days after enrollment for when the due date for the course is reached.

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  • a fixed date allows you to specify the exact date and time for the due date.

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Session Options

This subsection is only available for courses of the Classroom & Blended Training and Webinar types.

 

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Waiting List - This option makes it possible for learners to get on a waiting list when there are no available places in the course sessions. Learners will be enrolled automatically from the waiting list, when a place becomes vacant.

 

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This video tutorial will show you how to use waiting lists and sessions requests in LMS365.

 

Request for sessions - This option enables learners to send requests for new sessions to the administrator of the training via the training home page.

 

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This video tutorial will show you how to use waiting lists and sessions requests in LMS365.

 

Certificate

Certificate - If you would like to issue one or more certificates to learners who complete the course, you need to enable this option. When enabled, the Certificate Template field appears from where you can find and select the template you want to use for certificates in a drop-down list.

 


NOTE:
When Certificate is enabled, the opened additional fields are required to be filled in. If you leave them empty, the creation process cannot be completed, and the validation pop-up message appears under the notification center.


 

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NOTE:
You can't create a new certificate template during the course creation. Please see this guide on how to create and edit certificates or watch the video tutorial
.

 

If you want the certificate for the course to expire at a certain point in time, enable the Certificate Expiry option. The Set Expiry Date as field will appear and allow you to specify for how long you want an acquired certificate to be valid. It offers two options:

  • number of days after completion enables you to base the expiry date on when the specific learner completed the course. Here, you specify a specific number of days after completion for when the certificate will expire.

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  • a fixed date allows you to specify the exact date and time for the certificate's expiration.

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Competency

Competency - If you would like to grant leaners a competency when they have completed the training, enable the Competency option. When enabled, the Competencies field appears. From here, you can find and select the competency(ies) you want to use for this training in the drop-down list.

 


NOTE:
When Competency is enabled, the opened additional fields are required to be filled in. If you leave them empty, the creation process cannot be completed, and the validation pop-up message appears under the notification center.

 

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NOTE:
You can’t create a new competency during the course creation. This is done from the competency management area. Please see this guide on how to create and edit competencies or watch the video tutorial.

 

If you want the competencies for the training to expire at a certain point in time, you can enable the Competency Revocation option. The Set Revocation Date as field will appear and allow you to specify for how long you want an achieved competency to be valid. It offers two options:

  • number of days after completion enables you to base the revocation date on when the specific learner completed the course. Here, you specify a specific number of days after completion for when the competency will be revoked.

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  • a fixed date allows you to specify the exact date and time for the competency will be revoked.

 

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NOTE:
If Certificate Expiry is enabled, the Competency Revocation will use the certificate expiry date.

You will see this notification "The revocation date for a competency achieved for completion of the training will be the same as the certificate expiry date, unless certificate expiry date has been switched off."

 

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Regional Settings

Under Regional Settings, you can configure the regional settings of the course: Time zone, locale, the first day of the working week, and the start and end hours of the workday.

By default, the course inherits the Regional Settings from the course catalog.

 

Time Zone - In the Time Zone drop-down list, select the time zone that will be used when creating course sessions and showing time in notifications and reports.

The default time zone is inherited form the current course catalog.

 

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Locale - The Locale settings determine the format of numbers, date, time, and the language the training uses in notifications, certificates, and reports. The default Locale is inherited from the current course catalog's Locale settings.

The selected locale automatically sets the First Day of the Week.

 

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First Day of the Week - In the First Day of the Week drop-down list, select the first day of the working week. By default, the First Day of the Week is automatically adjusted to the set Locale settings of the course, but may be manually changed.

This setting is used by:

Start Hour of the Day - In the Start Hour of the Day drop-down list, select the start hour of the workday. By default, the value is set to 8 AM. This setting uses the 12-hour time format and has an hour step.

This setting is used as the default for the Opening Date field while creating a New Assignment (if the Assignments & Gradebook option is enabled for this course). 

End Hour of the Day - In the End Hour of the Day drop-down list, select the end hour of the workday. By default, the value is set to 5 PM. This setting uses the 12-hour time format and has an hour step.

This setting is used as the default for the Due Date field while creating a New Assignment (if the Assignments & Gradebook option is enabled for this course). 

 

People

In the People section, you can enroll new learners into the course and manage enrolled learners and course administrators.

The Learners tab options depend on the type of the course you are creating: e-Learning, Classroom & Blended Training, or Webinar.

The Administrators tab has the same options for all course types.

 

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Learners

In the Learners tab, you can enroll and manage learners. The enrollment flow depends on the course type.

To enroll learners in a course of the e-Learning type and the session based course types with the enrollment type Enroll user into all course sessions.

When you select the People section, by default, the Learners tab will be opened for you to enroll learners.

To enroll learners into the course, select the +Enroll Learners command and enter the name(s), Active Directory group(s), Microsoft 365 group(s), email-enabled security group(s), or Security group(s) of the learner(s) you would like to enroll. You can enter a maximum of 50 internal users or 1500 symbols at a time as a comma or semicolon separated list.

You can’t add the Everyone and Everyone except external users groups.

When ready, select Enroll.

 

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NOTE:
If you enter an incorrect email address or user that is not recognized, by clicking Enroll the validation message appears: "The email address or user is not recognized. Verify that that the user exists and check the email format". The system does not allow you to proceed.
Correct the invalid emails or users, that are in red color.

 

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The added learners will be listed in the Enrolled Learners column.

 

To enroll learners into a course of the session based course types with the enrollment type Enroll user into a single course session.

When you select the Learners tab, there will be two options to enroll learners in the training:

1. Select the Enroll Learner(s) button to enroll learners in the course without enrolling them in a specific session. The added learners will be able to select the sessions themselves. The added learners will be listed in the Enrolled Learners column.

2. If there are no enrolled learners in the course, you will see the link go to the individual session(s) of this course. This link will redirect you to the Sessions section where you can enroll users directly in the specific session(s). 

 

 

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In the Enrolled Learners tab, you will see columns with the enrolled learners' data.

 

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Name - Show users' names as they are stated in the user accounts in Azure Active Directory. By default, all enrolled learners are presented in alphabetical order by their first name.

Username - Shows the email addresses of users as they are stated in the user accounts in Azure Active Directory.

Department - Shows users' departments taken from the user accounts in Azure Active Directory.

Session - The column is available only for the courses with the single-session enrollment type. The column may contain the information:

  • Not Selected - If the enrolled learner were not assigned to a specific session.
  • The session date and time - The session date and time of the session this particular learner is enrolled in.

Each column is clickable and can be used for sorting. Also, to find a user among the added learners the search field can be used. By typing a user's full name, email, or department, you can find the relevant learner. If you type a part of user's name, email, or department, you will see a list of learners whose data matches the given search parameters.

 

For the enrolled learners, you have a selection of managing options available.

 

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1) Send Email Message - While course creation the action is not available. It is greyed out.

To send the email message, select Create at the bottom page, wait until the course is created. Then, from the course edit mode, you may send an email message to learners. For this, select the learner(s) you want to send the message to, fill out the required Subject and Message fields and send the message. You can edit or delete all information in the Message field if needed.

By default, a link to the course home page will be inserted at the bottom of the message.

 

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NOTE:

  • The email will be sent as one email with all selected learners. Please be aware that sending the same email to a large number of recipients can increase the risk of your message being rejected or categorized as less important or even junk mail by mail clients and spam filters.
  • For learners that does not have an email specified, the Send Email Message option will be disabled.
  • In case, you select several learners and some of them have no emails specified, the Send Email Message option is available, but you will see a notification that the email message will only be received by users specified email addresses.

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2) Unenroll - To unenroll learners, select the learner(s) you want to unenroll from the course. The selected learner(s) will be unenrolled without any confirmation message and this action can’t be undone. 

 

Administrators

In the Administrators tab, you can add and manage course administrators.

To add administrators to the course, select the + Add Administrator(s) command and enter the name(s), Active Directory group(s), Microsoft 365 group(s), email-enabled security group(s), or Security group(s) of the user(s) you want to make and administrator of the course in question.

You can’t add the Everyone and Everyone except external users groups. When ready, select Add.

 

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NOTE: By default, the user who has created the course will become an administrator of it.

 

 

For added administrators, you will see columns with the administrators' data.

 

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Name - Shows the administrators' names as they are stated in the user accounts in Azure Active Directory. By default, the added administrators are presented in alphabetical order based on their first name.

Username - Will shows the email addresses of the administrators as they are stated in the user accounts in Azure Active Directory.

Department - Shows users' departments taken from the user accounts in Active Directory.

Show On Course Page - Shows whether the administrator is shown as contact on the course home page. The blue eye icon means the administrator is shown on the course home page, the grey crossed eye icon means the administrator is hidden and not displayed on the course home page. By default, all administrators are displayed as contacts on the course home page.

 

Each column is clickable and can be used for sorting. Also, to find a user among the added administrators, the search field can be used. By typing a user's full name, email, or department, you can find the relevant administrator. If you type a part of user's name, email, or department, you will see a list of administrators whose data matches the given search parameters.

 

To unassign administrator(s), select the relevant administrator(s) from the list and on the actions panel select Unassign. The selected administrator(s) will be unassigned. 

 

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NOTE: When users unassign themselves from a course administrator's role:

 

  • If a user is solely course administrator of the training, a message will warn the user that they will lose control of the training when they become unassigned. After confirming the action, the user will be redirected to the Course List where they will only see training that they have permissions to manage. Therefore, the current training will not be displayed.

  • Users with roles above the course administrator role (course catalog administrator or LMS administrator) will retain full access to the course management and will see all training on the Course List.

  • If a user solely has an instructor role in the training, they will see the training on the Course List and have limited access to its management.

 

 

Configuring the publishing of the course

In the bottom right corner on the creation page, you can configure the publishing of the course.

Per default, the course will be unpublished. Select the collapse/expand button to open the publishing panel and manage the publishing date.

 

Not_published.png

 

Enable the Publish toggle to configure the publishing settings. After the toggle is enabled, the start date and time are automatically filled out with the current date and time and the expected training status will be changed to published.

You can change the date and time in accordance to when you want the course to be published. The end date and time can be set to a date and time in the future or be left empty.

 

publish_button.png

 

Depending on the set start and end dates and time, the system automatically updates the Expected Training Status for the course:

  • Not Published - for the course with a disabled Publish toggle.
  • Scheduled - for the course with a future start date and time.
  • Ended - for the course with a past start or past end dates and time.
  • Published - for the course with the Publish toggle enabled and appropriate Start Date and End Date and time set.

 


NOTE:
 Courses that are ended or not published will not be displayed in the course catalog, but are available for administrators to manage from the LMS365 Admin Center.

 

At any time, you can change the publish status of the course by either:

  • Dragging the Publish toggle to publish or unpublish the course.
  • Expand the Publish area and change the start and/or end dates of your course.

 

Provisioning the course and saving your settings

To create the course and save your configurations, select the Create command.

The Create command will expand once selected and allow you to either create the course or create the course and close the Create Training panel.

 

create_or_create_n_close.png

 

Create - Selecting Create will keep the creation panel open and allow you to continue working with the course settings and content while the course is provisioning.

Create & Close - Selecting Create & Close will close the creation panel, but the course will still be provisioned in the background. You will be redirected to the Course List of the LMS365 Admin Center.

 


NOTE:
If required fields are not filled out, the sections with missing information will have the the red exclamation mark and the red pop-up notification will inform you on the actions required. Thus, the course creation process can't be successfully completed.

Fill in the required fields, to complete the course creation.

 

error.png

 

After the Create or Create & Close command is selected, you will be informed about the creation of the course and its progress. The spinning wheel near the course indicates that the course is still being created. By selecting it, you will see the provisioning status.

 

course_provisioning.png

 

You can select Course Provisioning to see the list of courses under creation.

 

provision_button.png

 

 

NOTE:

  • If a large Active Active Directory group is enrolled, it might take some time to create the course.
  • While the course is provisioning you can edit it, but not view or delete it.
  • If the course creation process has not changed for about two hours, you can stop the process. Select the spinning wheel next to the training and choose Stop.
  • If some problems appear during the course provisioning, you will see an unhappy face icon. Select this to see details and Correlation ID of the error. Select Retry or Delete if the course status has the error Creation Failed. For further details, please contact LMS365 Support.

stop_provision.png

 

 

After the course is created, the Create command changes name to Save and can now be used to save changes made to the course settings.

 

savec.png

 

For a guide on how to edit, manage, and delete courses, please see this article.

 

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