LMS365 Mobile App Configuration


The LMS365 mobile app allows training from everywhere from users' mobile phones.

You can configure the LMS365 mobile app to match the branding and training needs of your organization. 

This guide will walk you through how you configure colors, menu, default course catalog, language, and other settings of your organization's LMS365 mobile app.


Where to configure the LMS365 mobile app?

To configure the mobile app, you need access to the Global Settings of the LMS365 Admin Center.

Go to the LMS365 Admin Center > Global Settings > Mobile Configuration.

From the Mobile Configuration page, you can configure different settings of the LMS365 mobile app: Look and Feel, Default Language, Default Course Catalog, Information Page, Dashboard Menu, Help Page Link, Open Course in a Browser, Open web content in a Browser, and Data Loading Strategy.




These configurations are displayed divided into two columns only for the full-screen size mode web pages.


Look and Feel

In the Look and Feel section, you define the colors of the mobile app. Choose the main color, color for text, link, background, etc.




In offline mode, the customization of colors is not fully supported. The main color will be changed to the default blue until the connection to the internet and server is restored.


Default Language

In the Default Language section, you can either select the default language of the app for all learners or select that the language of the user's device will determine the language of the app.

If you want your learners to use the device language, leave the selection as Device Language. If the LMS365 mobile app is not translated into the language of the device, it will automatically be shown in English (United States).

If you select a default language, learners can overrule the language by changing the language that the mobile app will be displayed in from the Settings tab of the mobile app. When the learner logs out of the mobile app, this setting, however, will revert to the default language.



Default Course Catalog

Under Default Course Catalog, you set the default сourse сatalog for all learners. However, learners can choose another catalog from the app if available.



Information Page

Information Page allows you to add an information page to the app to show additional information. You can decide whether to show this information as a home page or not.



Dashboard Menu

Under Dashboard Menu, you select the menu items you would like to be displayed to users.




For users with the LMS365 app version 2.14.35 and above the Training tab will always be displayed regardless of the Dashboard Menu settings.


Help Page Link

Under Help Page Link, you can set whether to show your own local link to the Help Center.



Open Course in a Browser

Under Open Course in a Browser, you can allow learners to view courses in the browser of their mobile device.



Open web content in a Browser

Under Open web content in a Browser, you configure how to display web content on the mobile device.




  • If the device is marked as Microsoft Intune compliant, it's recommended to open web content in a browser.
  • Apple blocks cookies for cross-site resources, thus restricting the opening of 3rd-party embedded iFrame code (including videos) in apps. This means, that users who are using the LMS365 mobile app from an iPhone, are now not able to watch videos directly in the LMS365 mobile app.

    In order to enable users to watch videos as part of a course taken from the LMS365 mobile app on an iPhone, you need to enable the Open web content in a Browser option of the Mobile Configuration settings—and make this setting the default for your organization. In this way, the video content will be opened separately in an external browser window for all users.

    If this option remains disabled, users can still manually open embedded iFrame code (including videos) via the Open in Browser option. This option can be found from the vertical ellipsis menu at the top right corner of a course or training plan page in the LMS365 mobile app.



Data Loading Strategy

Under Data Loading Strategy, you can decide which strategy (Lazy or Burn) to apply when loading data in the LMS365 Mobile Application.

The Lazy data loading strategy is the default data loading strategy. This strategy provides more stability and is less error-prone. The Lazy data loading strategy will defer requests for data, when users visit new pages, until at the point in which it is needed. This will result in a lower server load, but mobile app users will experience longer page loading times before new pages are completely loaded in the mobile app.

The Lazy data load option prevents heavy use of the LMS365 mobile app in an organization from negatively affecting the performance of the organization's LMS365 web application. As the LMS365 mobile app allows many users to perform requests, like signing up for courses at the same time, in larger organizations with many mobile app users, this can cause the mobile app to use all available server resources. Therefore, the performance of the LMS365 web application can be challenged.

The Burn data loading strategy is only recommended if you have few users that could be performing requests from the LMS365 mobile app at the same time. The Burn data loading strategy will send all requests at the time when the mobile app loads. While this will result in a higher server load, mobile app users will experience shorter page loading times before new pages are completely loaded.




Users need to sign out and in again to the LMS365 mobile app before a change in the data strategy will have an effect on their LMS365 mobile app usage.


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