Installing the LMS365 App


This article provides guidance for the Microsoft 365 global administrators when installing the LMS365 app and web parts.

Watch the video or scroll the article. Article includes more details.



Server software requirements

The LMS365 app has been developed to run within the Microsoft 365 SharePoint Online environment. SharePoint is a dynamic platform that allows you to create, edit, and share content for facilitating teamwork. Learn more about SharePoint here


Best performance practices

There are no limits from the side of LMS365 but due to SharePoint limitations, the maximum number of separate enrollments per course is 5,000 users. For more information, read about the service limits in SharePoint for Microsoft 365.


Client requirements

There are not any explicit limitations. However, use the most recent versions of the following browsers for the best experience with Microsoft Online and LMS365. For more detailed information, please see this article


Operating System Brower Type
Windows 10 Microsoft Edge, Mozilla Firefox, Google Chrome
Windows 8, 8.1, or 7 (SP1) Microsoft Edge, Mozilla Firefox, Google Chrome
Mac OS X (Sierra (10.12) and later) Microsoft Edge, Apple Safari 10+ or Google Chrome
Linux Mozilla Firefox or Google Chrome
iOS We recommend that you use the LMS365 Mobile App instead of the browser
Android We recommend that you use the LMS365 Mobile App instead of the browser


For detailed information regarding Microsoft's and LMS365 announcement of end-of-support for Internet Explorer 11 and Edge Legacy, please refer to this article.


Installation of the LMS365 app



IMPORTANT: For tenancies that are hosted in the US Government Azure Cloud, the installation procedure is the same except for the location of the installer URL. This URL will only be disclosed upon installation with an LMS365 representative. After the LMS365 installation process is done, and the first course catalog is created, the LMS365 app, with all tools included into it, will automatically be added to the App Catalog.



To start working with LMS365, please make sure that the following prerequisites are met:

  1. SharePoint is installed.
  2. The App Catalog site is created. For detailed information on how it is done, please consult Step 1 of the following article:
  3. You have at least “Owners” permissions to the App Catalog and at least “Read” permission to the SharePoint root site collection.



To install LMS365, please follow the steps below:


a. Go to



NOTE: This step is not applicable to tenancies in the US Government Azure Cloud. Please reach out to your LMS365 account manager for further details.



b. Sign in with your Microsoft 365 global administrator account.

2. Select Get it now and accept the requested permissions:



Data Handling Security & Privacy  including  Our Commitment to Data Privacy, Information Security and GDPR Compliance


Applications marked as publisher verified - a blue “verified” badge - means that the publisher has verified their identity using a Microsoft Partner Network account that has completed the verification process and has associated this MPN account with their application registration.



NOTE: You can find details about the permissions for the App Authorization in our Trust Center.



LMS365 will install the LMS365 app to course catalog sites automatically. This app enables LMS365 app to work correctly. For example, it gives permissions to manage courses and training plans, upload documents to learning modules, etc.



3. After this, you will be suggested to install LMS365 on your tenant and start the tenant provisioning:




4. Select necessary region for your tenant:




5. Select Next. You will be presented with a page where you can confirm the tenant region or go back to select a different.





IMPORTANT: Remember, the selected region can't be changed on your own initiative (only by request).



If the App Catalog has been recently created, it may take up to 20 minutes to get the App Catalog available for deploying new packages. After that, you will see the following screen. It means that the provisioning has already started.





NOTE: If the user did not create the App Catalog, a message will notify that the verification has failed.




After following the instruction of the message, you can return and refresh the page to continue the installation process.


The process of provisioning will typically take five to seven minutes. 




6. Before starting to use the LMS365 App, you will be required to activate the license.

We strongly recommend to activate the license (at least the trial version) before you start working with LMS365. Most tools of LMS365 will not work before the license is activated.


Next steps

Now that you have installed LMS365, you're ready to get the show on the road :)

We have designed LMS365 to be as quick and easy to set up to use as possible. Below are a couple of things to look into to get started!


1) Check to make sure everyone has the access they need

Whether your company installed LMS365 themselves or you used your Installation
Services with us to guide you on your install, it's best to check and make sure everyone has
the access they need to get started.

For example, are all your administrators given proper access to the LMS? Do they have too
many or too little permissions to do things? How about giving your learners access?

You can learn more about the different permissions and roles on LMS365 here.

If you don't know or are not sure of if everyone has the proper access, we recommend speaking with your Microsoft 365 global administrator for further assistance to confirm that everyone is good to go!


After installing LMS365, you can start configuring the solution. 

Please see this guide on how to assign LMS administrators, this guide on how to configure the general global settings of LMS365, and this guide on how to create and configure course catalogs.


2) Get started with your LMS

The basics of using your LMS are simple: You need to create a course catalog for your training, create courses and perhaps training plans, add content to the courses, and let your learners start taking the training.



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