Enable LMS365 (Learn365) notifications in Microsoft Teams

Introduction

Users can decide whether they want to receive direct notifications about their training directly in the LMS365 app in Microsoft Teams. Direct notifications are those where the user is the primary recipient (in the email notification, the user's name is in the To field). This option is switched off by default. 

This article describes how users can choose whether they want to receive LMS365 (Learn365) notifications in the LMS365 app in Microsoft Teams and how these notifications are delivered.

 

Activate notifications

Users can activate Microsoft Teams notification delivery from both the LMS365 (Learn365) web application and the LMS365 app in Microsoft Teams.

To enable direct notification delivery in Microsoft Teams:

1. Go to Dashboard and select Personal Preferences from the left-side menu. 

2. On the opened Personal Preferences panel, configure the Enable Notifications in Microsoft Teams toggle:

  • Toggle it On to receive your direct notifications in Microsoft Teams.
  • Toggle if Off to stop receiving direct notifications in Microsoft Teams.

 

NOTE   

The catalog admin still controls which notifications are sent for a catalog. Email notification delivery isn't affected by this setting.

 

3. Save to apply the changes.

The process for activating notifications in the LMS365 app in Microsoft Teams is the same as the LMS365 (Learn365) browser version.

 

enable_notifications_.png

 

Notification delivery

When you enable direct LMS365 (Learn365) notifications to be received in the LMS365 app in Microsoft Teams, notifications are delivered in Microsoft Teams, whether they're triggered from an action in the LMS365 (Learn365) browser version or in the LMS365 app in Microsoft Teams.

LMS365 (Learn365) notifications in Teams can be delivered in the languages that LMS365 (Learn365) supports.

All notifications are delivered by the LMS365 chatbot in the Chat tab of the LMS365 app in Teams, as well as in the Teams Activity feed.

 

NOTE   

Users need to initiate their first dialogue with the LMS365 chatbot in Microsoft Teams to establish a reference point for the user. 

 

Depending on the type, notifications delivered in the LMS365 app in Teams can include the title of the training, an image, training type, description of the training, training ID, dates, session information, and relevant links. 

Find more information about LMS365 (Learn365) notifications in this section of the Zensai Help Center.

 

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