Service Incident - 23 December 2020 - Problem with access to LMS365 license service

Problem with access to LMS365 license service

12/24/2020 11:36 AM

The issue happened during maintaining configuration in the LMS365 Azure AD application.
Azure, explicitly, has been changed security configuration for the Azure AD application, responsible for License security.
We are going to improve the maintenance process to avoid such cases in the future.

12/23/2020 12:48 PM

This incident has been resolved.

12/23/2020 12:48 PM

We had a temporary issue with access to the LMS365 license service.
We can confirm that the issue is now resolved. If you notice any issue in the future, please reach out to us

FOR MORE INFORMATION
For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.
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