How to create work item directly from ticket

Setup

Azure Boards

  1. Go to https://dev.azure.com/elearningforce/LMS365
  2. Click on User settings icon and navigate to Personal Access Tokens
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  3. Click on New token and enter following info
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  4. Make sure to uncheck all options beside Read & Write work items
  5. Press the Create button and Copy the access token

Zendesk

  1. Choose any ticket you would like to link to work item
  2. Click on Apps and profile icon in Azure Devops - Zendesk app
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  3. Enter copied access token into password field and login
  4. Reload the page

Usage

Create new work item

  1. Click on New work item button
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  2. Fill in details
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Coming soon

Add comment into Work Item

Coming soon

Templates

Coming soon

Improvements

Feel free to edit this article and your comments and suggestions

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