Understanding the "Learner’s Progress" in the Line Manager’s Dashboard

Introduction

Via the Line Manager Dashboard, line managers can view the progress of their team on training activities in full details and understand how each team member is progressing.

This article offers an introduction to the information line managers can find in the Learner's Progress dashboard and Excel report, an explanation of how the progress is calculated, and a detailed walkthrough of the data.

 

Where to find the Learner's Progress in the Line Manager Dashboard

To find the Learner's Progress dashboard and report in the Line Manager Dashboard, the line manager will follow the steps:

1) Go to My Training Dashboard > Line Manager Dashboard

2) Select Direct Reports or Direct Reports Subordinates > select the relevant learner

3) From the opened panel, select View Learner’s Progress.

This will bring out the Learner’s Progress panel.

 

 

To download the report in the Excel file with the learner’s progress, select Download Report.

 

 

What does the Learner’s Progress View & Report show?

The dashboard progress view and the Excel report present information based on all data for the subordinate, not only the current enrollments. This means that all trainings that the subordinate has ever been enrolled in are displayed.

In the table below, you will find a detailed walkthrough of the data represented in the learner's progress dashboard view and the Excel report.

 

On the Line Manager Dashboard and Report	In	Calculation - what is counted or displayed	Explanation - limitations or important things to be aware of
1. Total Trainings Enrolled	Diagram	Number of trainings (courses and training plans) that the subordinate is currently enrolled in	Deleted trainings with Is Enrolled = Yes are counted here. Completed trainings that were deleted with Is Enrolled = Yes/No are not counted here.
2. Total Trainings Completed	Diagram	Number of trainings that the subordinate has ever completed	Trainings that were retaken and those that were completed but cancelled (unenrolled) will be counted here. Imported external trainings or completed trainings that were deleted will not be counted here.
3. Total CEUs	Diagram	Total number of CEUs that the subordinate has ever received for all completed trainings	CEUs counted here include earning credits for all trainings the user has completed (even for deleted, imported, and cancelled trainings). Once the learner retakes the training, the CEUs will not be counted here.
4. Completed	Diagram	Number of trainings that have been completed by the subordinate	For the Instructor-Led Training, this status means that subordinate’s registered attendance matches attendance required for the course completion. The number that is shown in the Completed field is equal to the Completed trainings shown in the grid.
5. In Progress	Diagram	Number of trainings that have been started but not completed yet	For the Instructor-Led Training, this status means that subordinate’s attendance has been registered. The number that is shown in this field is equal to the In Progress trainings shown in the grid.
6. Not Started	Diagram	Number of trainings that have not been started yet	The number that is shown in the Completed field is equal to the Not Started trainings shown in the grid.
7. Overdue	Diagram	Number of trainings (Not Started, In Progress) that have not been completed up to the Due Date	The trainings that have been completed after the Due Date will not be counted here.
8. Name (Course Title)	Dashboard, Excel report	Title of the course (№ 26 in the Export report)
9. Is Enrolled	Dashboard, Excel report	Whether the subordinate is currently enrolled in the training (Yes/No)	No will be displayed when subordinate has been unenrolled from the training or has an enrollment request for the training (№ 30 in the Export report)
10. Status	Dashboard, Excel report	The completion status for the training (Not Started, In Progress, or Completed) (№ 33 in the Export report)
11. CEUs	Dashboard, Excel report	Number of CEUs earned for a Training	If there are no CEUs set for the course, this field will be empty (№ 32 in the Export report)
12. Progress	Dashboard, Excel report	Subordinate’s progress	The calculation of progress depends on the training, enrollment type and course completion settings (№ 31 in the Export report) Remember, if you set the course completion manually, Progress and Score values will automatically be saved as they were before the manual completion. If the completion of the learning items is set manually but the course completion is not, the progress will be recalculated. If the completion of the learning items is set manually, the score will be 100%. The detailed information on the progress of each learning item is collapsed by default. Once you click the expand button next to the learner’s name, you will see the progress per each item.
13. Completed (Date Completed)	Dashboard, Excel report	The date the subordinate has completed the course (№ 36 in the Export report)
14. Is Overdue	Dashboard	Whether the subordinate has completed the Training up to the Due Date	If the subordinate completes the training after or before the due date, it will be marked as Is Overdue No.
15. Overdue Date	Dashboard	The date when the subordinate must complete the training by	This date will be shown both for courses and training plans.
16. Certificate	Dashboard, Excel report	Subordinate’s certificate	The subordinate’s certificate is shown if available for a completed training (№ 38 in the Export report)
17. Expiry Date (Certificate Expiry Date)	Dashboard, Excel report	The date when a certificate will expire	This field will be empty if there is no expiration date set for the certificate (№ 39 in the Export report)
18. Learner Name	Excel report	The name of the subordinate
19-25	Excel report	The subordinate’s additional information: Email, Department, Job Title, Manager, Office, City, Country
35. Due Date	Excel report	The date when the subordinate must complete the course	The due date depends on the date type option selected for the training: If you select the number of days after enrollment, the due date that is shown in the report will depend on the enrollment date for each learner. If you choose the Fixed Date, the due date will be the same for all users.
36. Time Completed	Excel report	Time that learner spent on completing the course	Shown for completed courses only.
40. Certificate Expired	Excel report	Whether the certificate expired (yes)	Will be marked Yes when certificate is expired.

 

Calculation of Progress

For an e-learning course with learning items

Example: If a learner starts a course with 5 learning items set as required for the course completion:

Learning Items:	Progress in Learning Item	Set to Course Completion
Item 1 (contains only documents)	100%	Yes
Item 2 (contains 3 documents and 1 Quiz)	50%	Yes
Item 3 (is a SCORM Package)	0%	Yes
Item 4 (is a Quiz)	0%	Yes
Item 5 (contains a SCORM package, documents, and a Quiz)	20%	Yes

 

The result will be the following: The progress for the completed items divided by the number of learning items that are set as required. So, we have: (100%+50%+0%+0%+20%)/5 = 34%.

OR

Example: If a learner starts a course with 5 learning items and only 3 of them are set as requited for the course completion:

Learning Items:	Progress in Learning Item	Set to Course Completion
Item 1 (contains only documents)	100%	Yes
Item 2 (contains 3 documents and 1 Quiz)	50%	Yes
Item 3 (is a SCORM Package)	0%	Yes
Item 4 (is a Quiz)	0%	No
Item 5 (contains a SCORM package, documents, and a Quiz)	20%	No

The result will be the following: The progress for the completed items divided by the number of learning items that are set as required. So, we have: (100%+50%+0%)/3 = 50%.

For the Instructor-Led Training

This is displayed as relative to % selected for the course completion.

If required attendance is not set for the course, progress is displayed as % of registered learner’s attendance for this course session.

If required attendance is not set for the course and Enroll user into all course session enrollment types is selected, progress is calculated as an average % of set attendance from all course sessions.

 

Required attendance:	Learner’s attendance	Attendance progress
Registered 50% Attendance	50 - 100%	100%
Registered 50% Attendance	25%	50%
Registered 50% Attendance	Absent (Informed) counted as 1%	2%

Example: If there is a course that has Enroll user into a single course session enrollment type and minimum attendance percentage for the course completion is set.

 

For a course without learning items

Enrollment Type	Single session type	All sessions type
Learner’s attendance is not set	No progress	No progress
Learner’s attendance is less than passing attendance (passing attendance is 50%, learner’s attendance is 25%)	Course progress is 50%. 100 * learner’s attendance / passing attendance is (100*25)/50).	Learner’s attendance is calculated as an average for all sessions. Course progress is 50%. 100 * learner’s attendance / passing attendance is (100*25)/50.
Learner’s attendance is equal to or more than passing attendance (passing attendance is 50%, learner’s attendance is 50%/75%/100%)	Course progress is 100%.	Learner’s attendance is calculated as an average for all sessions. Course progress is 100%.

If tools (for example, SCORM or Quiz) are provided for the Instructor-Led Training, learning items that are set as required for the course completion are calculated in the course progress as well.

Example: If learner’s attendance is not set (passing attendance is 50%) and learner’s attempt for learning item is 100%, then course progress is 50%.