Introduction
Via the Line Manager Dashboard, line managers can view the progress of their team on training activities in full details and understand how each team member is progressing.
This article offers an introduction to the information line managers can find in the Learner's Progress dashboard and Excel report, an explanation of how the progress is calculated, and a detailed walkthrough of the data.
Please be aware: You can prevent line managers from seeing full learner details with regards to protecting information that can be considered as sensitive. |
Where to find the Learner's Progress in the Line Manager's Dashboard
To find the Learner's Progress dashboard and report in the Line Manager's Dashboard, the line manager will need to go to My Training Dashboard > select Line Manager's Dashboard > choose Direct Reports or Direct Reports Subordinates > select the relevant learner > from the panel select View Learner’s Progress.
This will bring out the Learner’s Progress view:
It is possible to download an Excel report with the learner’s progress by using the Download Report button on the right.
What does the Learner’s Progress View & Report show?
The dashboard progress view and the Excel report present information based on all data for the subordinate, not only the current enrollments. This means that all trainings that the subordinate has ever been enrolled in are displayed.
In the table below, you will find a detailed walkthrough of the data represented in the learner's progress dashboard view and the Excel report.
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Please be aware about the table below:
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On the Line Manager Dashboard and Report |
In |
Calculation - what is counted or displayed |
Explanation - limitations or important things to be aware of |
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1. Total Trainings Enrolled
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Diagram |
Number of trainings (courses and training plans) that the subordinate is currently enrolled in |
Deleted trainings with Is Enrolled = Yes are counted here. Completed trainings that were deleted with Is Enrolled = Yes/No are not counted here. |
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2. Total Trainings Completed
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Diagram |
Number of trainings that the subordinate has ever completed |
Trainings that were retaken and those that were completed but cancelled (unenrolled) will be counted here. Imported external trainings or completed trainings that were deleted will not be counted here. |
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3. Total CEUs |
Diagram |
Total number of CEUs that the subordinate has ever received for all completed trainings |
CEUs counted here include earning credits for all trainings the user has completed (even for deleted, imported, and cancelled trainings). Once the learner retakes the training, the CEUs will not be counted here. |
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4. Completed |
Diagram |
Number of trainings that have been completed by the subordinate |
For Classroom or Webinar courses this status means that subordinate’s registered attendance matches attendance required for the course completion. The number that is shown in the Completed field is equal to the Completed trainings shown in the grid. |
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5. In Progress |
Diagram |
Number of trainings that have been started but not completed yet |
For Classroom or Webinar course types, this status means that subordinate’s attendance has been registered. The number that is shown in this field is equal to the In Progress trainings shown in the grid. |
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6. Not Started |
Diagram |
Number of trainings that have not been started yet |
The number that is shown in the Completed field is equal to the Not Started trainings shown in the grid. |
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7. Overdue |
Diagram |
Number of trainings (Not Started, In Progress) that have not been completed up to the Due Date |
The trainings that have been completed after the Due Date came will not be counted here. |
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8. Name (Course Title) |
Dashboard, Excel report |
Title of the course (№ 26 in the Export report) |
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9. Is Enrolled |
Dashboard, Excel report |
Whether the subordinate is currently enrolled in the training (Yes/No) |
No will be displayed when subordinate has been unenrolled from the training or has an enrollment request for the training (№ 30 in the Export report) |
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10. Status |
Dashboard, Excel report |
The completion status for the training (Not Started, In Progress, or Completed) (№ 33 in the Export report) |
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11. CEUs |
Dashboard, Excel report |
Number of CEUs earned for a Training |
If there are no CEUs set for the course, this field will be empty (№ 32 in the Export report) |
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12. Progress |
Dashboard, Excel report |
Subordinate’s progress |
The calculation of progress depends on the training, enrollment type and course completion settings (№ 31 in the Export report) Remember, if you set the course completion manually, Progress and Score values will automatically be saved as they were before the manual completion. If the completion of the learning items is set manually, the score will be 100%. The detailed information on the progress of each learning item is collapsed by default. Once you click the expand button next to the Learner’s name, you will see the progress per each item. |
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13. Completed |
Dashboard, Excel report |
The date the subordinate has completed the course (№ 36 in the Export report) |
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14. Is Overdue |
Dashboard |
Whether the subordinate has completed the Training up to the Due Date |
If the subordinate completes the training after or before the due date, it will be marked as Is Overdue No. |
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15. Overdue Date |
Dashboard |
The date when the subordinate must complete the training by |
This date will be shown only for e-Learning courses and training plans. |
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16. Certificate |
Dashboard, Excel report |
Subordinate’s certificate |
The subordinate’s certificate is shown if available for a completed training (№ 38 in the Export report) |
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17. Expiry Date |
Dashboard, Excel report |
The date when a certificate will expire |
This field will be empty if there is no expiration date set for the certificate (№ 39 in the Export report) |
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18. Learner Name |
Excel report |
The name of the subordinate |
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19-25 |
Excel report |
The subordinate’s additional information: Email, Department, Job Title, Manager, Office, City, Country |
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35. Due Date |
Excel report |
The date when the subordinate must complete the course |
For clarification:It is shown only for e-learning courses and training plans. The due date depends on the date type option selected for the training: If you choose Relative Date and select the number of days after enrollment, the due date that is shown in the report will depend on the enrollment date for each learner. If you choose Fixed Date, the due date will be the same for all users. |
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36. Time Completed |
Excel report |
Time that learner spent on completing the course |
Shown for completed courses only. |
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40. Certificate Expired |
Excel report |
Whether the certificate expired (yes) |
Will be marked Yes when certificate is expired. |
Calculation of Progress
For an e-learning course with learning items
Example: If a learner starts a course with 5 learning items set as required for the course completion:
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Learning Items: |
Progress in Learning Item |
Set to Course Completion |
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Item 1 (contains only documents) |
100% |
Yes |
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Item 2 (contains 3 documents and 1 Quiz) |
50% |
Yes |
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Item 3 (is a SCORM Package) |
0% |
Yes |
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Item 4 (is a Quiz) |
0% |
Yes |
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Item 5 (contains a SCORM package, documents, and a Quiz) |
20% |
Yes |
The result will be the following: The progress for the completed items divided by the number of learning items that are set as required. So, we have: (100%+50%+0%+0%+20%)/5 = 34%.
OR
Example: If a learner starts a course with 5 learning items and only 3 of them are set as requited for the course completion:
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Learning Items: |
Progress in Learning Item |
Set to Course Completion |
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Item 1 (contains only documents) |
100% |
Yes |
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Item 2 (contains 3 documents and 1 Quiz) |
50% |
Yes |
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Item 3 (is a SCORM Package) |
0% |
Yes |
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Item 4 (is a Quiz) |
0% |
No |
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Item 5 (contains a SCORM package, documents, and a Quiz) |
20% |
No |
The result will be the following: The progress for the completed items divided by the number of learning items that are set as required. So, we have: (100%+50%+0%)/3 = 50%.
For classroom and webinar courses
This is displayed as relative to % selected for the course completion.
If required attendance is not set for the course, progress is displayed as % of registered learner’s attendance for this course session.
If required attendance is not set for the course and Enroll user into all course session enrollment types is selected, progress is calculated as an average % of set attendance from all course sessions.
NOTE: You can specify the attendance percentage to set course completion while creating or editing course. It can be registered 25% attendance, registered 50% attendance, registered 75% attendance, or registered 100% attendance. Course is completed if learner’s percentage of attendance is equal to or more than it was set in Course Completion and learner has passed all necessary learning items correctly or Course Administrator has manually set completion in the Gradebook or via Learner Progress panel.
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Required attendance: |
Learner’s attendance |
Attendance progress |
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Registered 50% Attendance |
50 - 100% |
100% |
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Registered 50% Attendance |
25% |
50% |
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Registered 50% Attendance |
Absent (Informed) counted as 1% |
2% |
Example: If there is a course that has Enroll user into a single course session enrollment type and minimum attendance percentage for the course completion is set.
For a course without learning items
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Enrollment Type |
Single session type |
All sessions type |
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Learner’s attendance is not set |
No progress |
No progress |
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Learner’s attendance is less than passing attendance (passing attendance is 50%, learner’s attendance is 25%) |
Course progress is 50%. 100 * learner’s attendance / passing attendance is (100*25)/50). |
Learner’s attendance is calculated as an average for all sessions. Course progress is 50%. 100 * learner’s attendance / passing attendance is (100*25)/50. |
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Learner’s attendance is equal to or more than passing attendance (passing attendance is 50%, learner’s attendance is 50%/75%/100%) |
Course progress is 100%. |
Learner’s attendance is calculated as an average for all sessions. Course progress is 100%. |
If tools (e.g. SCORM or Quiz) are provided for Classroom or Webinar courses, learning items that are set as required for the course completion are calculated in the course progress as well.
Example: If learner’s attendance is not set (passing attendance is 50%) and learner’s attempt for learning item is 100%, then course progress is 50%.
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