How to understand the "Learner’s Progress" in Line Manager’s Dashboard

You can view your subordinate’s progress on training activities in full detail via the Line Manager Dashboard:

Go to: My Training Dashboard – click Line Manager Dashboard – choose Direct Reports or Direct Reports Subordinates – select the Learner you want to view progress for – from the panel select View Learner’s Progress.

This will bring out a Learner’s Progress view like this:

Picture 1

It is possible for you to download an Excel report with the Learner’s Progress by using the Download button on the right.

Picture 2

Picture 3

What does the Learner’s Progress View & Report show?

The Dashboard Progress View and the Excel report present information based on all data for the subordinate, not only the current enrolments. This means that all trainings that the subordinate has ever been enrolled in are displayed.

In the table below, you will find a detailed walkthrough of the data represented in the Learner Progress dashboard view and the Excel report.

Please note: 

  • Some calculations require more details to fully understand, and you may find a link in the “explanation” column to an elaboration. 

  • The items in the table are numbered (see left column) and marked with the same number in the Learner’s Progress examples shown above. 

  • The (items 1-8) sum up and display the information based on the data in the list below and the Excel report.

  • The information in the dashboard list and the Excel report are based on the same data, but there may be differences in what is shown and how it is presented, and in some cases labels.  

  • A number from the table can refer to both and item in the dashboard view and in the Excel report. 

Learner Progress on the Line Manager Dashboard and Report

In

Calculation

- what is counted or displayed

Explanation

- limitations or important things to be aware of

  1. 1. Total Trainings Enrolled

Diagram

Number of trainings (courses and training plans) that the subordinate is currently enrolled in 

Deleted trainings with Is Enrolled = Yes are counted here.

 

Completed trainings that were deleted with Is Enrolled = Yes/No are not counted here.

 

  1. 2. Total Trainings Completed

Diagram

Number of trainings that the subordinate has ever completed 

Trainings that were retaken and those that were completed but cancelled (unenrolled) will be counted here.

 

Imported external trainings or completed trainings that were deleted will not be counted here.

 

  1. 3. Total CEUs 

Diagram

Total number of CEUs that the subordinate has ever received for all completed trainings 

CEUs counted here include earning credits for all trainings the user has completed (even for deleted, imported, and cancelled trainings).

Once the learner retakes the training, the CEUs will not be counted here.

  1. 4. Completed

Diagram

Number of trainings that have been completed by the subordinate

For Classroom or Webinar courses this status means that subordinate’s registered attendance matches attendance required for the course completion.

The number that is shown in the Completed field is equal to the Completed trainings shown in the grid.

  1. 5. In Progress

Diagram

Number of trainings that have been started but not completed yet

For Classroom or Webinar course types, this status means that subordinate’s attendance has been registered.

The number that is shown in this field is equal to the In Progress trainings shown in the grid.

  1. 6. Not Started

Diagram

Number of trainings that have not been started yet

The number that is shown in the Completed field is equal to the Not Started trainings shown in the grid.

  1. 7. Overdue

Diagram

Number of trainings (Not Started, In Progress) that have not been completed up to the Due Date or have been completed after the Due Date came

The trainings that have

been completed after the Due Date came will not be counted here.

  1. 8. Name

(Course Title)

Dashboard list,

Excel report

Title of the course

 

  1. 9. Is Enrolled
     

Dashboard list,

Excel report

Whether the subordinate is currently enrolled in the training (Yes/No)

No will be displayed when subordinate has been unenrolled from the training or has an enrollment request for the training

  1. 10. Status

 

Dashboard list, Excel report

 

The completion status for the training (Not Started, In Progress, or Completed)

 

  1. 11.  CEUs

Dashboard list,

Excel report

Number of CEUs earned for a Training

If there are no CEUs set for the course, this field will be empty.

  1. 12. Progress

Dashboard list,

Excel report

Subordinate’s progress

The calculation of progress depends on the training, enrolment type and course completion settings.

For detailed information about progress calculations for different scenarios, please follow this link: Calculation of progress.

 

Remember, if you set the course completion manually, Progress and Score values will automatically be saved as they were before the manual completion.
 

If the completion of the learning items is set manually but the course completion is not, the progress will be recalculated.

 

If the completion of the learning items is set manually, the score will be 100%.

 

The detailed information on the progress of each learning item is collapsed by default. Once you click the expand button next to the Learner’s name, you will see the progress per each item.

 

  1. 13.  Completed
    (Date Completed)

Dashboard list,

Excel report

The date the subordinate has completed the course

 

  1. 14. Is Overdue

Dashboard list

 

Whether the subordinate has completed the Training up to the Due Date

If the subordinate completes the training after or before the due date, it will be marked as Is Overdue No.
 

  1. 15. Overdue Date

Dashboard list

 

The date when the subordinate must complete the training by

This date will be shown only for e-Learning courses and training plans.

  1. 16. Certificate

Dashboard list,

Excel report

Subordinate’s certificate

The subordinate’s certificate is shown if available for a completed training.

  1. 17. Expiry Date
    (Certificate Expiry Date)

Dashboard list,

Excel report

The date when a certificate will expire

This field will be empty if there is no expiration date set for the certificate.

  1. 18. Learner Name

Excel report

The name of the subordinate

 

  1. 19. Email

Excel report

The subordinate’s additional information

  1. 20. Department

  1. 21. Job Title

  1. 22. Manager

  1. 23. Office

  1. 24. City

  1. 25. Country

  1. 26. Course Title

Excel report

The title of the course

 

  1. 27. Course Type

Excel report

The type of the course.

This can be either e-learning, Classroom & Blended Training or Webinar courses

  1. 28. Category

Excel report

The category that was specified for the course

If any

  1. 29. Course ID

Excel report

The ID that was specified for the course

If any

  1. 30. Score

Excel report

The subordinate’s average score for all learning items (that have a Score) as well as for the current training

The calculation of score for the learning items depends on their type:

 

Quiz’s score is calculated as a percentage of earned score for the last subordinate’s attempt. For example, maximum number of points is 200, subordinate has earned 100 points, the score will be calculated as 100/200 * 100% is 50%.

 

Content Package’s score is calculated in accordance with the scale set in the content package. For example, if scale is absent, score will be 0% for the last subordinate’s attempt.

 

Assignment’s score is calculated as a percentage of the received Grade to the maximum Grade.

 

Learning Module, Attendance, and External App do not have any score. This field is empty and if these items are set as required for the course completion, they are not calculated in the average score.

 

If the completion of the learning item is set manually, the score will be 100%. 

 

The score for the training is equal to the average score of the learning items that are added to the training and have the score.

  1. 31. Overdue Status

Excel report

Whether the subordinate completed the course on time or after the due date

The status can be:
 

  1. a. On Time – if the course/training plan has been completed before the Due Date.

  2. b. Overdue – if the course/training plan has not been completed up to the Due Date or has been completed after the Due Date.

 

If the Due Date is set and this field is empty, it means that the training is not completed, and the Due Date has not come yet.

 

  1. 32. Due Date

Excel report

The date when the subordinate must complete the course

For clarification:

It is shown only for e-learning courses and training plans.

 

The due date depends on the date type option selected for the training:

 

If you choose Relative Date and select the number of days after enrollment, the due date that is shown in the report will depend on the enrollment date for each learner.

If you choose Fixed Date, the due date will be the same for all users.

  1. 33. Time Completed

Excel report

Time that learner spent on completing the course

Shown for completed courses only.

  1. 34. Certificate Expired

Excel report

Whether the certificate expired (yes)

Will be marked Yes when certificate is expired.

Calculation of Progress

For an e-learning course with learning items

Example: If a learner starts a course with 5 learning items set as required for the course completion:

Learning Items:

Progress in Learning Item

Set to Course Completion

Item 1 (contains only documents)

100%

Yes

Item 2 (contains 3 documents and 1 Quiz)

50%

Yes

Item 3 (is a SCORM Package)

0%

Yes

Item 4 (is a Quiz)

0%

Yes

Item 5 (contains a SCORM package, documents, and a Quiz)

20%

Yes

The result will be the following:

The progress for the completed items divided by the number of learning items that are set as required. So, we have:

(100%+50%+0%+0%+20%)/5 = 34%.

OR

Example: If a learner starts a course with 5 learning items and only 3 of them are set as requited for the course completion:

Learning Items:

Progress in Learning Item

Set to Course Completion

Item 1 (contains only documents)

100%

Yes

Item 2 (contains 3 documents and 1 Quiz)

50%

Yes

Item 3 (is a SCORM Package)

0%

Yes

Item 4 (is a Quiz)

0%

No

Item 5 (contains a SCORM package, documents, and a Quiz)

20%

No

The result will be the following:

The progress for the completed items divided by the number of learning items that are set as required. So, we have:

(100%+50%+0%)/3 = 50%.

For classroom and webinar courses

This is displayed as relative to % selected for the course completion.

If required attendance is not set for the course, progress is displayed as % of registered learner’s attendance for this course session.

If required attendance is not set for the course and Enroll user into all course session enrollment types is selected, progress is calculated as an average % of set attendance from all course sessions.

  • 🛈You can specify the attendance percentage to set course completion while creating or editing course.  It can be registered 25% attendance, registered 50% attendance, registered 75% attendance, or registered 100% attendance. Course is completed if learner’s percentage of attendance is equal to or more than it was set in Course Completion and learner has passed all necessary learning items correctly or Course Administrator has manually set completion in the Gradebook or via Learner Progress panel.

 

Example: If there is a course that has Enroll user into a single course session enrollment type and minimum attendance percentage for the course completion is set:

Required attendance:

Learner’s attendance

Attendance progress

Registered 50% Attendance

50 - 100%

100%

Registered 50% Attendance

25%

50%

Registered 50% Attendance

Absent (Informed) is counted as 1%

2%

For a course without learning items

Enrollment Type

Single session type

All sessions type

Learner’s attendance is not set

No progress

No progress

Learner’s attendance is less than passing attendance (passing attendance is 50%, learner’s attendance is 25%)

Course progress is 50%.

100 * learner’s attendance / passing attendance is (100*25)/50).

Learner’s attendance is calculated as an average for all sessions.

 

Course progress is 50%.

100 * learner’s attendance / passing attendance is (100*25)/50.

Learner’s attendance is equal to or more than passing attendance (passing attendance is 50%, learner’s attendance is 50%/75%/100%)

Course progress is 100%.

Learner’s attendance is calculated as an average for all sessions.

 

Course progress is 100%.

If tools (e.g. SCORM or Quiz) are provided for Classroom or Webinar courses, learning items that are set as required for the course completion are calculated in the course progress as well.

Example: If learner’s attendance is not set (passing attendance is 50%) and learner’s attempt for learning item is 100%, then course progress is 50%.

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