How to understand the “Learner’s Progress” View & Report

You can view the Course and Training Plan progress of a specific learner in full detail via the LMS365 Admin Center. Go to:

Learner Administration – Learner List – choose the relevant Learner – From the Learner Administration panel, select View Learner’s Progress

This will bring out a panel like this, displaying the progress, for the selected learner in a dashboard overview:

Picture 5

The Learner’s progress is summed up in the dashboard view. The diagrams on top presents an overview of the Learner’s progress, while progress for each training activity is available in the list below.

An Excel report with the Learner’s Progress can be downloaded via the blue button on the right.

Picture 6

Picture 4

What does the Learner Progress View & Report show?

The Learner Progress view and the Excel report present information based on all data available for the Learner, that is not only the current enrolments. This means that all trainings that the Learner has ever been enrolled in are displayed.

In the table below, you can find explanations of how to read and understand the information about Learner’s Progress in the dashboard view and the Excel report, the data they present and calculations behind each bit of information.

Please note:

  • Some calculations require more details to fully understand, and you may find a link in the “explanation” column to an elaboration.

  • The items in the table are numbered (see left column) and marked with the same number in the Learner’s Progress examples shown above.

  • The graphical diagrams on top of the dashboard view (items 1-7) sum up information from the list below and the Excel report.

  • The information in the dashboard list and the Excel report are based on the same data, but there may be differences in what is shown and how it is presented, and in some cases labels.

  • A number from the table can refer to both and item in the dashboard view and in the Excel report.

Course Progress Dashboard and Report

In

Calculation

- what is counted or displayed

Explanation

- limitations or important things to be aware of

  1. 1. Total Trainings Enrolled

Diagram

Number of the trainings (courses and training plans) that learner is currently enrolled 

The imported training and deleted trainings that the learner was enroll in are counted here as well.
The number that is shown in the Total Training Enrolled equals to the number of the training with value Yes in the Is Enrolled column.

  1. 2. Total Trainings Completed

 

Diagram

Number of the trainings that learner has ever completed 

The trainings that were retaken and those that were completed but cancelled (unenrolled) will be counted here.

The imported external trainings or completed trainings that were deleted will not be counted here.

 

  1. 3. Total CEUs 

Diagram

Total number of CEUs that the learner has received for the completed trainings 

CEUs counted here include earning credits for all trainings the user has completed (even for deleted, imported, and cancelled trainings).

Once the learner retakes the training, the CEUs will not be counted here.

  1. 4. Average Score 

Diagram

Average score for all trainings (which have score) 

If there are not any training that have score, this value will be 0.

 

  1. 5. Completed

Diagram

Number of trainings that have been completed by learner (deleted, cancelled, imported, but not retaken)

The number that is shown in the Completed field is equal to those on the grid view.

For Classroom or Webinar courses this status means that learner’s registered attendance matches attendance required for the course completion.

 

  1. 6. In Progress

Diagram

Number of trainings that have been started but not completed yet

The number that is shown in the In Progress field is equal to that on the grid view.

For Classroom or Webinar course types, this status means that learner’s attendance has been registered.

  1. 7. Not Started

Diagram

Number of trainings that have not been started yet

The number that is shown in the Not Started field is equal to that on the grid view.

  1. 8. Overdue

Diagram

Number of trainings that have not been completed up to the Due Date

The number that is shown in the Overdue field is equal to that on the grid view.
The deleted, cancelled trainings that have the overdue status are also counted here.

 

  1. 9. Name

(Course Title)

Dashboard list,

Excel report

The title of the course

On the dashboard list the row with the title can be clicked to expand details about the progress on the different elements in the course.

  1. 10. Is Enrolled
     

Dashboard list,

Excel report

Whether the learner is enrolled in the training

No is displayed when learner has been unenrolled from the training or has an enrollment request for the training.

  1. 11. Status

 

Dashboard list, Excel report

 

The completion status (Not Started, In Progress, or Completed)

The detailed information on each learning item of the course is collapsed. Once you click expand button next to the title of the course, you will see the learning items’ statuses.

  1. 12. CEUs

Dashboard list,

Excel report

Number of CEUs earned or set manually

If there are any CEUs that are set for the course, this field will be empty.

  1. 13. Progress

Dashboard list,

Excel report

Learner’s progress

The calculation of progress depends on the course and enrolment type.

For detailed information on calculation of progress, follow these links:

Remember if you set the course completion manually, Progress and Score values will automatically be saved as they were before the manual completion.


If the completion of the learning items is set manually but the course completion is not, the progress will be recalculated.

 

If the completion of the learning items is set manually, the score will be 100%.

 

The detailed information on the progress of each learning item is collapsed by default.

  1. 14. Score

Dashboard list,

Excel report

Learner’s average score of the training as well as of learning items.

The calculation of score for the learning items depends on their type:

Quiz’s score is calculated as a percentage of earned score for the last learner’s attempt. For example, maximum number of points is 200, learner has earned 100 points, the score will be calculated as 100/200 * 100% is 50%.

Content Package’s score is calculated in accordance with the scale set in the content package. For example, if scale is absent, score will be 0% for the last learner’s attempt.

Assignment’s score is calculated as a percentage of the received Grade to the maximum Grade.

Learning Module, Attendance, and External App do not have score. This field is empty and if these items are set as required for the course completion, they are not calculated in the average score.

If the completion of the learning item is set manually, the score will be 100%.

The score for the training is equal to the average score of the learning items that are added to the training and have score.

 

  1. 15. Completed
    (Date Completed)

Dashboard list,

Excel report

The date the learner has completed the course

 

  1. 16. Certificate

Dashboard list,

Excel report

Learner’s certificate

It is shown when user has a certificate.

  1. 17. Learner Name

Excel report

The name of the learner

 

  1. 18. Email

Excel report

The learner’s additional information

  1. 19. Department

  1. 20. Job Title

  1. 21. Manager

  1. 22. Office

  1. 23. City

  1. 24. Country

  1. 25. Course Title

Excel report

The title of the course

 

  1. 26. Course Type

Excel report

The type of the course.

It can be either e-learning, Classroom & Blended Training or Webinar courses

  1. 27. Category

Excel report

The category that was specified for the course

 

  1. 28. Course ID

Excel report

The ID of the Course if it was set

 

  1. 29. Overdue Status

Excel report

Whether the learner completed the course on time or after the due date (overdue)

 

  1. 30. Due Date

Excel report

The date when the learner must complete the course by

It is shown only for e-learning courses and training plans.

 

The due date depends on date type option of the training:

 

If the Relative Date was chosen and number of days after enrollment selected, the due date shown in the report will be depend on the enrollment date for the learner.
If you choose Fixed Date, the due date will be the same for all users.

  1. 31. Time Completed

Excel report

Time when the learner completes the course

Shown for completed courses only.

  1. 32. Certificate Expiry Date

Excel report

The date when certificate will expire

 

  1. 33. Certificate Expired

Excel report

Whether the certificate expired

If expired, it will be marked with: Yes.

Calculation of progress for an e-learning course with learning items

Example: A learner starts a course with 5 learning items set as required for the course completion:

Learning Items:

Progress in Learning Item

Set to Course Completion

Item 1 (contains only documents)

100%

Yes

Item 2 (contains 3 documents and 1 Quiz)

50%

Yes

Item 3 (is a SCORM Package)

0%

Yes

Item 4 (is a Quiz)

0%

Yes

Item 5 (contains a SCORM package, documents, and a Quiz)

20%

Yes

The result will be the following:

The progress for the completed items divided by the number of learning items (in this case 5) that are set as required. So, we have:

(100%+50%+0%+0%+20%)/5 = 34%.

OR

Example: A learner starts a course with 5 learning items and only 3 of them are set as requited for the course completion:

Learning Items:

Progress in Learning Item

Set to Course Completion

Item 1 (contains only documents)

100%

Yes

Item 2 (contains 3 documents and 1 Quiz)

50%

Yes

Item 3 (is a SCORM Package)

0%

Yes

Item 4 (is a Quiz)

0%

No

Item 5 (contains a SCORM package, documents, and a Quiz)

20%

No

The result will be the following:

The progress for the completed items divided by the number of learning items (in this case 3) that are set as required. So, we have:

(100%+50%+0%)/3 = 50%.

Calculation of progress for classroom and webinar courses

This is displayed as relative to % selected for the course completion.

If required attendance is not set for the course, progress is displayed as % of registered learner’s attendance for this course session.

If required attendance is not set for the course and Enroll user into all course session enrollment types is selected, progress is calculated as an average % of set attendance from all course sessions.

  • 🛈You can specify the attendance percentage to set course completion while creating or editing course.  It can be registered 25% attendance, registered 50% attendance, registered 75% attendance, or registered 100% attendance. Course is completed if learner’s percentage of attendance is equal to or more than it was set in Course Completion and learner has passed all necessary learning items correctly or Course Administrator has manually set completion in the Gradebook.

 

Example: if there is a course that has Enroll user into a single course session enrollment type and minimum attendance percentage for the course completion is set:

Required attendance:

Learner’s attendance

Attendance progress

Registered 50% Attendance

50 - 100%

100%

Registered 50% Attendance

25%

50%

Registered 50% Attendance

Absent (Informed) is counted as 1%

2%

Calculation of progress for a course without learning items

Enrollment Type

Single session type

All sessions type

Learner’s attendance is not set

No progress

No progress

Learner’s attendance is less than passing attendance (passing attendance is 50%, learner’s attendance is 25%)

Course progress is 50%.

100 * learner’s attendance / passing attendance is (100*25)/50).

Learner’s attendance is calculated as an average for all sessions.

 

Course progress is 50%.

100 * learner’s attendance / passing attendance is (100*25)/50.

Learner’s attendance is equal to or more than passing attendance (passing attendance is 50%, learner’s attendance is 50%/75%/100%)

Course progress is 100%.

Learner’s attendance is calculated as an average for all sessions.

 

Course progress is 100%.

If tools (e.g. SCORM or Quiz) are provided for Classroom or Webinar courses, learning items that are set as required for the course completion are calculated in the course progress as well.

Example: learner’s attendance is not set (passing attendance is 50%) and learner’s attempt for learning item is 100%, then course progress is 50%.

 

Calculation of progress for learning items

    • Learning Module’s progress is calculated as a percentage of passed steps among all steps included into it. For example, there are 4 items in the Learning Module, learner has passed 2 of them, and their progress will be 50%.

    • Quiz’s progress is calculated as a percentage of earned score regarding the passing score. For example, passing score is 80% and maximum number of points is 200, that means that learner have to earn 160 points to complete the Quiz, and if they earn 120 points, their progress will be calculated as 120/160 * 100% is 75%.

    • Content Package’s progress is calculated as a progress set in the content package or as a percentage of passed SCO regarding all SCO.

    • Assignment’s progress will be calculated as a percentage of earned grade regarding the percentage required for the completion. For example, learner’s grade for the assignment is 79% and percentage required for the completion is 80%, learner’s progress will be set to 99%).

    • External App’s progress can be 0% when it has Not Started status or 100% when it has Completed status.

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