Introduction
The Learner's Progress dashboard and report provides information on the training progress of a specific learner.
This guide describes how to read the information shown by the Learner's Progress dashboard and report, the data they present, and the calculations behind each piece of information.
The Learner's Progress dashboard view
Required role: catalog admin.
To find the Learner's Progress dashboard, go to the LMS365 Admin Center > Users > Select the relevant learner > View Learner’s Progress.
NOTE
The Learner's Progress dashboard view and the Excel report present information based on all data available for the learner, not just the current enrollments. This means that all courses and training plans that the learner has ever been enrolled in are displayed.
The Learner's Progress dashboard view provides the following information:
1. Total Training Enrolled
Displays the total number of the courses and training plans that learner is currently enrolled in. The imported training and deleted courses/training plans that the learner was enrolled in are counted here as well. The number shown in the Total Training Enrolled column equals the number in the training that has the Yes value in the Is Enrolled column.
2. Total Training Completed
Displays the total number of the courses and training plans that learner has ever completed. The courses and training plans that were retaken, and those that were completed but the learner was unenrolled from, are counted here. The imported external courses and training plans, or the completed courses or training plans that were deleted, aren't counted here.
3. Total CEUs
Displays total number of CEUs that the learner has received for the completed courses and training plans including deleted, imported, and cancelled courses and training plans. Once the learner retakes the training, the CEUs won't be counted here.
4. Average Score
Displays the average score of all the current scores displayed in the Score column. If there's no course or training plan with a score, this value will be 0.
5. Completed
The total number of courses and training plans that have been completed by the learner. The courses and training plans the learner completed but was unenrolled from, as well as imported and deleted courses and training plans, are counted here.
Retaken courses aren't counted here.
For instructor-led training, this status means that the learner’s attendance percentage is greater than or equal to what is set as required for course completion; for the multiple- enrollment type with the defined number of sessions, the learner attended the required number of sessions and/or session groups, met the attendance percentage criteria, and has completed all the required learning items in the course, or the course was manually set to Completed.
For more information about the completion statuses of the course, see this article.
6. In Progress
Displays the number of course and training plans that have been started but haven't completed yet. The number in the In Progress pie chart equals the number of courses/training plans with the In Progress status in the Status column.
For more information about course progress calculation, refer to the Course progress calculation section in this article.
7. Not Started
Displays the number of course and training plans that haven't been started yet by the learner. The number in the Not Started chart equals the number of courses and training plans with the Not Started status in the Status column.
8. Overdue
Displays the total number of course and training plans that haven't been completed by the learner up to the due date. The deleted, the courses and training plans the learner was unenrolled from that have the overdue status are also counted here.
9. Name
Displays the title of the course, training plan. In the Name column of the dashboard, select the training name to expand details on the progress of learning items of the course, training plan. In the Excel report, refer to number 26.
10. Is Enrolled
Yes/No identifies whether the learner is currently enrolled in the course, training plan. No is displayed as well when a learner has been unenrolled from the training or has an enrollment request for the training.
In the Excel report, refer to number 30.
11. Status
Displays the completion status: Not started, In progress, or Completed. In the Status column, you can track the completion status of the course and the learning items in it, and the training plan and the courses in it. To view it, select the expand arrow next to the training title.
Imported training has the Completed status. Assessment shows only the Not started or Completed status.
The Status column filter enables you to filter the learners according to their course progress status.
In the Excel report, refer to number 34.
12. This column has no heading in the dashboard
It's located between the Status and CEUs columns. It may contain the grey tick icon. Hover over the icon to see the detailed information: The course has been retaken. The last completion date.
For courses:
A separate column near the Status column contains the grey tick icon only for the courses that have been previously completed and have been retaken. Hover over the icon to see the last completion date. If the course has been completed several times, only the last completion date is shown.
For training plans:
The icon is located near each course of the training plan (not the training plan title) and only for the courses that have been previously completed and retaken. Select the expand arrow near the training plan title to see the details of each course in the training plan. Hover over the icon of individual courses to see the last completion date.
If an individual course was retaken and completed several times, only the last completion date is shown.
To track the last completion date of the training plan, if it was previously completed before the retake, refer to the Excel report number 35 – Previously completed.
EXAMPLE
On the following image, the training plan is in progress. The training plan contains a course that was completed and retaken by this learner. This course has the grey tick icon that you can hover over for more details.
Courses that have been completed and not retaken don't have the grey tick icon.
13. CEUs
Displays the number of CEUs earned by a learner for the course or training plan completion if CEUs have been set for completion. CEUs may be set manually by admin.
If there are no CEUs that are set for the course or training plan, this field is empty.
For courses:
You can track the number of CEUs earned by a learner for the course completion if CEUs have been set for this course.
For training plans:
Displays the number of CEUs earned by a learner for the training plan completion, if CEUs have been set for completion of this training plan.
Expand the training plan title to see the number of CEUs for each course in this training plan that the learner may receive if they've been set for an individual course. The earned CEUs for each course of the training plan isn't included in the number of CEUs of the training plan.
In the report, refer to number 33.
14. Progress
Learner’s progress on the course or training plan, progress on each learning item in the course, and progress on each course in the training plan.
For courses:
A learner’s progress on the current attempt to complete the course is stated near the course name. Select the expand arrow near the course name to track progress of the learning items in the course. The calculation of course progress depends on the course type and enrollment type. For detailed information on calculations of progress, see the Course progress calculation section. Detailed information about calculation of progress for learning items is placed in the section Learning items progress calculation.
In the report, refer to number 31.
The displayed here course progress value has a calculation logic that includes attendance (for the instructor-led training) and assignments (if there are any) and, therefore, the progress value differs from the value the learner sees on the course home page in the Learner's Progress section if attendance (for the instructor-led training ) or assignments are in the course.
Completing the course manually:
- If you set the course completion manually by dragging the Yes toggle without also manually completing the learning items in the course and/or attendance (for the instructor-led training), the total Progress value will be 100% but the learning items will keep the values as they were before the manual completion, as you can see on the following image.
EXAMPLE
On the following image, learner's course completion was manually set to Completed, but the completion of the learning items wasn't edited. Before the manual completion was carried out, the learner had already progressed with some learning items of the course. Therefore, the total course progress and score are now 100% but learning items remain at the same progress as they were before the manual completion of the course, although the course status is now set to Completed.
- If the completion of the separate learning items is set manually but the course completion isn't set to Completed, the course progress will be recalculated according to the set progress of the learning items. The manually completed learning items receive 100% progress.
- If you manually complete all the learning items in the course (regardless of their current progress status), the course will automatically be set to Completed. The total course progress and progress of all individual learning items will be 100%.
The exception to this is instructor-led training with the multiple- enrollment type and a defined number of sessions and/or session groups, where a learner is enrolled in fewer standalone sessions or session groups than required. In this case, manual completion of all learning items and attendance will keep the course In Progress.
If a learner is enrolled in instructor-led training with the single- or multiple- enrollment type and the enabled Allow enrollment without session registration option, and isn’t registered in any course standalone session or session group, you can't manage their attendance. The attendance progress will remain at 0% with the Not Started status. However, it doesn’t influence manual course completion, regardless of whether attendance is set as required for course completion.
- If you manually complete the course by dragging the Yes toggle, where you also manually complete some learning items and leave the progress of other learning items as it is, the total course progress will be set to 100%, the manually completed learning items will be set to 100%, and the non-modified learning items will retain their progress status as it was before manual course completion.
For training plans:
A learner’s progress on the current attempt to complete the training plan is stated near the training plan title. Select the expand icon near the training plan title to track progress on the current attempt to complete each course in the training plan. In the Excel report, refer to number 31.
More information on the training plan completion statuses can be found in this article.
The displayed here training plan and courses progress values have a calculation logic that includes all required details and differs from the one applied on the training plan home page and, therefore, the progress values differ from the values the learner can see on the training plan home page in the Learning Progress section and the progress of each course.
15. Score
Displays the learner’s average score of the current attempt to complete the course or training plan and score on each learning item in the course, score on each course in the training plan.
For courses:
Displays learner’s score on the current attempt to complete the course. Select the expand arrow near the course name to track the score on the current attempt of each learning item in the course. The course score is calculated as the average of the received by learner score for each learning item.
IMPORTANT
- Learning module, attendance, assessment, and external app don't have a score and the cell doesn't contain a value for them. If these items are set as required for course completion, they aren't calculated in the total average score for the course.
- Manual completion of the learning item sets the score of this item to 100% (learning module, attendance, assessment, and external app won't receive any score).
For more detailed information on the learning items score calculation, refer to the last paragraph of the article.
For training plans:
Learner’s score on the current attempt to complete the training plan is stated near the learner's name. Select the expand arrow near the learner's name to track the score on the current attempt of each course in the training plan. The training plan score is calculated as the average of the score received by the learner for each course.
In the Excel report, refer to number 32.
16. Completed
Displays the date on which the learner completed the course or training plan. To see the completion date for each course of the training plan, select the expand arrow near the learner's name.
The Completed column filter enables you to filter the training according to the completion date or the set date range.
In the Excel report, refer to number 38 – Date Completed.
17. Certificate
If the column displays the eye icon, then the user has acquired certificates upon completion of the course or training plan. If an individual course in the training plan displays the eye icon, this means the learner has acquired a separate certificate for completing this course.
The Certificate column filter enables you to filter the training for which a certificate was acquired.
For more information on how to manage the learner's certificates on the Learner's Progress dashboard, see this article.
In the Excel report, refer to number 40.
The Learner's Progress report
Required role: catalog admin.
To find the Learner's Progress dashboard and report, go to the LMS365 Admin Center > Users > Select the relevant learner > View Learner’s Progress > Download Report.
The report will display information in the language of your browser, if this language is supported by LMS365. Otherwise, it will be displayed in English (United States).
NOTE
The Learner Progress dashboard and the Excel report present information based on all data available for the learner, not just the current enrollments. This means that all courses and training plans that the learner has ever been enrolled in are displayed.
Here, you find explanations of how to read the information about the learner’s progress in the downloaded report, the data presented and the calculations behind each piece of information.
18. Learner Name
The name of the learner.
19-25. The learner’s additional information
The cells contain the learner’s additional information: Email, Department, Job Title, Manager, Office, City, Country. The dashboard doesn't contain this information.
26. Course title
The title of the course or training plan.
In the dashboard view, refer to number 9 – Name.
27. Course type
Specifies the training type: e-learning, Instructor-Led Training, Training Plan.
28. Category
Displays the categories specified for the course or training plan. If no category was applied to the course or training plan, the cell remains empty. The dashboard view doesn't contain this information.
29. Course id
Displays the course or training plan ID if it was specified. If no, the cell remains empty. The dashboard view doesn't contain this information.
30. Is enrolled
Yes/No defines whether the learner is enrolled in this course or training plan.
No is displayed when learner has been unenrolled from the course or has an enrollment request.
On the dashboard view, refer to number 10.
31. Progress
The progress percentage of the learner's current attempt to complete the course or training plan.
The dashboard view (number 14) contains detailed information on progress of each learning item in the course or each course of the training plan.
32. Score
Displays score in percentage. Learner’s total score on the course or training plan.
The dashboard view (number 15) contains detailed information on progress of each learning item in the course and each course of the training plan.
33. CEUs
Displays CEUs the learner has acquired for completing a course or training plan. For the dashboard view refer to number 13.
34. Status
Displays the current completion status of a course or training plan: Not Started, Completed, In Progress.
For the dashboard view, refer to number 11.
35. Previously completed
The date when the course or training plan was previously completed if the course or training plan was retaken.
If the course or training plan was completed several times, only the date of the last completion is shown.
For the dashboard view, refer to number 12.
36. Overdue status
On Time or Overdue shows whether the learner is on time with the course or training plan completion.
37. Due date
Displays the date when enrolled learners must complete the course or training plan.
The due date depends on the set Due Date option for the course or training plan. If number of days after enrollment is set, the due date in the report will depend on the enrollment date for each learner. If the fixed date option is set, the due date will be the same for all users.
The dashboard doesn't contain this information.
38. Date completed
Displays the date the learner has completed the course or training plan. In the dashboard view, refer to number 16 – Completed.
39. Time completed
Displays the time when the learner completed the course or training plan. The dashboard view doesn't contain this information.
40. Certificate for current progress
Yes/No specifies whether the learner acquired certificates for the current attempt to complete the course or training plan.
In the dashboard view, refer to number 17.
41. Certificate expiry date
Displays the certificate expiry date if the date was set. This field is empty if there's no expiration date set for the certificate. For the detailed dashboard view, refer to number 17.
42. Certificate expired
Yes/No specifies whether the certificate is expired. For the detailed dashboard view, refer to number 17.
Course progress calculation
For an e-learning course
Calculation of progress of an e-learning course depends on whether all learning items in the course are set as required for completion.
NOTE
On the Learner's Progress panel, you can track progress of learning modules, content packages, quizzes, and assessments in the course. Quizzes and content packages are also displayed when they form part of a learning module. The progress of other content items in a learning module aren't tracked on the Learner's Progress panel but can be viewed via the View Learners' Progress link of the learning module in question from the course Content section.
- All learning items are set as required for completion.
When all learning items are set as required for completion, the course Progress value is calculated as an average of all learning items in the course.
EXAMPLE
On the following image, a learner is enrolled in a course with all learning items in it set as required for course completion (these learning items are indicated with the star icon). There are three learning modules, a separate quiz, a separate content package, and an assessment. The learning modules consist of documents, videos, content packages, and quizzes.
On the Learner's Progress panel, you can track progress separately for each learning item, as well as for content packages and quizzes that are included in the learning modules. The progress of documents and videos in a learning module aren't tracked on the Learner's Progress panel but can be viewed via the View Learners' Progress link of the learning module in question from the course Content section.
The progress value of each learning item is included in the course progress calculation.
On the following image, the course consists of eight learning items.
The value in the Progress column for the entire course is 43.8% and is calculated by adding together the progress percentage of each of the learning items and dividing by the number of learning items in the course. For the example on the following image, the calculation is:
(100% + 100% + 50% + 100% + 0% + 0% + 0% + 0%) /8 = 43.8%
- Separate learning items are set as required to complete the course.
When some of the learning items are set as required for course completion and others are optional, the value in the Progress column for the entire course is the average of the learning items that are set as required for course completion.
EXAMPLE
On the following image, a learner is enrolled in a course with three learning modules, a separate quiz, a separate content package, and an assessment. The learning items that are set as required (these learning items are indicated with the star icon) are: learning module #1 (contains only documents and videos), learning module #2, a separate Quiz #1, a separate content package (Project Management), and the assessment. Quiz #2 is a part a of learning module#2, so it's also marked as required. The progress value of all these items will be calculated in the course progress. The progress values of all these items will be included in the course progress calculation.
Learning module #1 consists of items like documents and videos, the progress of which can be tracked via the View Learners' Progress link of the learning module in question from the course Content section.
Learning module #3 is optional and the learning items in it as well (they aren't indicated with the star icon). The progress values of these items aren't included in the course progress calculation.
On the following image, the course consists of six learning items that are required for course completion.
The value in the course Progress column is 75% and is calculated by adding together the progress percentage of each of the learning items that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:
(100% + 100% + 50% + 100% + 0% + 100%) / 6 = 75%
For instructor-led training with learning items
The course progress values for instructor-led training that contains learning items depends on whether course attendance is set as required for course completion. When attendance is set as required, it'll be indicated with the star icon on the Learner's Progress panel and will be included in the course progress calculation and course completion. When attendance isn't set as required, it won't be indicated with the star icon and won't influence the course progress calculation and course completion.
- When attendance in instructor-led training isn't required for course completion (optionally, the Allow enrollment without session registration option may also be enabled), the course progress status and its calculated value won't be influenced by learners' attendance or absence. In this case, only learning items that are set as required for course completion will be included in the Progress value calculation. The value in the Progress column for the entire course is calculated as the average of the learning items that are set as required for course completion.
For more details on how the value stated in the Progress column for Attendance is calculated for each type of enrollment, see this article.
EXAMPLE
On the following image, Attendance progress is 33.%. Attendance isn't required for completion so it isn't indicated with the star icon. As a result, attendance progress doesn't influence the course progress calculation and its completion. The course consists of five learning items that are required for course completion.
The value in the Progress column for the entire course is 60% and is calculated by adding together the progress percentage of each of the learning items in the instructor-led training that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:
(100% + 100% + 100% + 0% + 0% ) / 5 = 60%
- When attendance in instructor-led training is required for course completion, without the Allow enrollment without session registration option enabled, attendance progress is included in the course progress calculation and influences course completion. In this case, attendance is indicated by a star icon on the Learner's Progress panel. Course progress is calculated as the average of all items set as required for course completion, including attendance.
For more details on how the value stated in the Progress column for Attendance is calculated for each type of enrollment, see this article.
EXAMPLE
On the following image, the learner's Attendance progress is 33.%. Attendance is required for course completion and this is indicated with the star icon. The course consists of six learning items that are required for course completion.
The value in the Progress column for the entire course is 55.6% and is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:
(100% + 100% + 100% + 0% + 0% + 33.3%) / 6 = 55.6%
IMPORTANT
For multiple- enrollment type courses with a defined number of sessions or session groups, course progress and completion depend on whether learners meet the required attendance percentage and the number of sessions or groups in which they're required to be registered.
If learners are registered in fewer sessions or session groups than required, the course will always be In Progress and learners can't completed them.
EXAMPLE
On the following image, the learner is registered in three session groups and has 100% Average attendance for each of them. However, the requirement of the course completion set is to be registered in four session groups. As a result, the learner's attendance is set as 0%. The course isn't completed and has the In Progress status.
The value in the Progress column for the entire course is 50% is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:
(100% + 100% + 100% + 0% + 0% + 0%) / 6 = 50%
- If attendance in instructor-led training is required for course completion and the Allow enrollment without session registration option is enabled for the single- and multiple- enrollment types, course progress is calculated as the average of all items set as required for course completion, including attendance, regardless of whether the learner started taking the course without session registration.
If the learner is taking the course without registering in a session or a group of sessions, attendance influences course completion although there are no sessions or groups selected by the learner.
In this case, attendance has 0% in the Progress column and the Not Started status. Taking the course without registration in a session or a session group, the learner won't be able to complete the course without attending the required number of sessions or session groups. Only course or catalog admin will be able to complete the course manually by dragging the Completed toggle to Yes, or if the learner registers in the required number of sessions or session groups.
EXAMPLE
On the following image, the learner has completed the learning items in instructor-led training without session registration. As a result, attendance progress is still 0%. Attendance is required for course completion, and this is indicated with the star icon. The course consists of three items that are required for course completion, including attendance.
The value in the Progress column for the entire course is 66.7% and is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:
(100% + 100% + 0% ) / 3 = 66.7%
For instructor-led training without learning items
In cases where an instructor-led course takes place and there are no learning items included in the course content, course progress and completion depend only on learners' registered attendance for the course sessions (standalone or within groups) and is calculated in the following ways for each enrollment type.
NOTE
Set attendance percentage equivalents are as follows:
- Not Set - is equal to 0%
- Absent - is equal to 0%
- Absent (informed) - is equal to 1%
- 25%
- 50%
- 75%
- 100%
When learners register their attendance for a session via the LMS365 mobile app, their attendance percentage at the session is set as 100%.
When attendance isn't required
- For the single- enrollment type.
If a learner's attendance isn't registered (Not Set) for the session or the session group, attendance progress and the course progress are shown as 0%. The course has the Not Started status in this case. Any other registered attendance (Absent, Absent (Informed), 25%, 50%, 75%, or 100%) sets course progress to 100% and sets the course status to Completed.
- For the multiple- and all- enrollment types.
If a learner's attendance isn't registered for all sessions or session groups, attendance progress and the course progress is shown as 0%.
If a learner's attendance is registered in at least one of the standalone sessions or a session within a session group that they're enrolled in as Absent, Absent (Informed), 25%, 50%, 75%, or 100%, it sets course progress to 100% and sets the course status to Completed.
For more information on how the value stated in the Progress column for Attendance is calculated for each type of enrollment, see this article.
When attendance is set as required
When attendance is set as required for an instructor-led course that doesn't include any learning items, the course progress of the learner depends on their registered attendance for the sessions.
For the Single group or standalone session enrollment type
- When a learner's attendance is not registered (Not Set) for the session, the value in the Progress column for the entire course is 0% and the course status is Not Started.
- When a learner’s registered attendance is equal to or more than the attendance required for course completion, the attendance and course progress will both show 100% in the Progress column.
- When a learner's registered total attendance percentage that is displayed in the Total field on the Attendance panel is less than the attendance percentage required for course completion, the value in the Progress column for the entire course is impacted only by registered attendance and is calculated as follows:
The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is also displayed in the Progress column for attendance. Attendance for the session group is calculated as the average of all sessions in the group. This number is displayed in the Total and Average attendance fields.
For more information about how the value displayed in the Progress column for attendance is calculated for each enrollment type, see this article.
EXAMPLE
On the following image, the learner is registered in a session group that consists of two sessions. Attendance is set for both sessions. The Average attendance value is 50.5%. This value is also specified in the Total value. The Required attendance percentage for course completion is 100%. For the example on the following image, the course progress calculation is:
(50.5 / 100) * 100 = 50.5%
NOTE
When the registered attendance for the standalone session or all sessions within a group is set Absent (the equivalent is 0%) and Absent (Informed) (the equivalent is 1%), it's calculated in the attendance and course progress, but the course remains as Not Started, regardless of the progress percentage for the course, as you can see on the following image.
For the All groups and standalone sessions enrollment type.
- When a learner's attendance isn't registered (Not Set) for all sessions and session groups, the value in the Progress column for the entire course is 0% and the course status is Not Started.
- When a learner's attendance is registered, and the Total attendance progress is greater than or equal to the attendance required to complete the course, the attendance and course progress show 100% in the Progress column. The status of both the course and attendance is Completed.
- When a learner's registered total attendance percentage that is displayed in the Total field on the Attendance panel is less than the attendance percentage required for course completion, the values in the course Progress column for both the course and attendance are the same. The course and attendance statuses are In Progress. In this case, the course/attendance progress is calculated as follows:
The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance.
For more information about how the values displayed in the Total field and the Progress column for attendance is calculated for each enrollment type, see this article.
EXAMPLE
On the following image, the value in the Total field of user's attendance is 50.5% that is less than the Required attendance percentage for course completion that is 100%. The course progress is calculated for the example on the following image:
(50.5 / 100) * 100% = 50.5%
This value is in the course Progress column for both the course and attendance.
NOTE
When the registered attendance for sessions (standalone or within groups) is set as Absent (the equivalent is 0%) and/or Absent (Informed) (the equivalent is 1%), it is calculated in the attendance and course progress, but the course status remains as Not Started, regardless of the progress percentage for the course, as you can see on the following image.
For the Multiple groups or standalone sessions enrollment type
- When a learner's attendance isn't registered (Not Set) for all sessions (standalone or within groups), the value in the Progress column for the entire course is 0% and the course status is Not Started.
-
When learner's registered attendance for the sessions and/or session groups that is specified in the Total field is greater than or equal to the Required value to complete the course, then course and attendance progress show 100% in the Progress column, and the status for both the course and attendance is Completed.
- When a learner's attendance is registered and their Total attendance progress is less than the attendance percentage required for course completion, the values in the Progress column for the course are the same as value for attendance progress. The course/attendance progress calculation in this case depends on the settings for registered attendance:
a) If registered attendance for All enrolled groups or standalone sessions is required, the value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance. The status of both the course and attendance is In Progress.
For more information about how the values displayed in the Total field and the Progress column for Attendance are calculated for each enrollment type, navigate to this article.
EXAMPLE
On the following image, the value in the Total field is 75.3%. The Required attendance percentage for course completion is 100%. For the example on the following image, the calculation is:
75.3 / 100% * 100% = 75.3%.
This value is stated in the Progress column for the course and attendance.
b) If a course completion set requires registered attendance for a Defined number of groups or/and standalone sessions, then the course progress calculation depends on the number of sessions and/or session groups the learner is registered in and their registered attendance. To successfully complete the course, the learner must meet all the criteria.
NOTE
- When a learner is registered in fewer standalone sessions and/or session groups than is required for course completion, the course and attendance progress won't reach 100% and the Completed status respectively. As a result, 0% is displayed for course and attendance progress and their status is In Progress. To complete the course, learner needs to be registered in the required number of standalone sessions and/or session groups.
- When the registered attendance for all the standalone sessions and/or session groups required for course completion is set as Absent (the equivalent is 0%) and/or Absent (Informed) (the equivalent is 1%), it is calculated in the attendance and course progress, but the course status remains as Not Started, regardless of the progress percentage for the course. The attendance status is In progress.
When the Total registered attendance value for all defined standalone sessions and/or session groups is less than the Required value, course and attendance progress is calculated in the following way:
The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance. The status of both the course and attendance is In Progress.
For more information about how the values displayed in the Total field and the Progress column for Attendance are calculated for each enrollment type, navigate to this article.
EXAMPLE
In the image, the Total attendance value is 25.8% is less than the Required 100%.
For the example on the following image, the course and attendance progress calculation is:
25.8% / 100% * 100% = 25.8%
If attendance is registered only for some but not all defined standalone sessions and/or if at least one of the required session groups has no registered attendance for all the sessions in it, then attendance and course progress show 0% in the Progress column. The status for both the course and attendance is In Progress.
EXAMPLE
On the following image, a learner is registered in all two required session groups of a course. The learner attended all the sessions within one group only. As a result, the Total attendance progress is 0%, course and attendance progress show 0% in the Progress column and the course status is In Progress.
Learning items progress calculation
Learning module
Learning module progress is calculated as a percentage of the number of passed learning items out of all the learning items in a learning module.
NOTE
On the Learner's Progress panel, you can track progress for learning modules, content packages, quizzes, and assessments separately. Quizzes and content packages are also displayed when they form part of a learning module. The progress of all content items in a learning module aren't tracked on the Learner's Progress panel but can be viewed via the View Learners' Progress link of the learning module in question from the course Content section on the course configuration panel.
EXAMPLE
There are four items in a learning module and the learner has passed three of them. The learning module progress is calculated as follows: 3 / 4 * 100 = 75%. This value is displayed in the Progress column of the learning module and when you select the View Learners' Progress link of the learning module in question from the course Content section on the course configuration panel.
Quiz
Quiz progress is calculated as a percentage of the earned score percentage against the passing score of the quiz.
EXAMPLE
On the following image, the quiz passing score is set as 70%. The learner's current earned score is 9.6%. The value in the Progress column for this quiz is calculated as follows:
(9.6 / 70) * 100 = 13.7%.
Content package
Content package progress is calculated according to the content package settings or as a percentage of passed SCOs (Sharable Content Object) out of all SCOs.
External app
External app progress can be 0% when it has the Not Started status or 100% when it has the Completed status.
Assessment
Assessment progress is approved by the assigned supervisor or manually set by course or course catalog admins. Progress can be 0% when it has the Not Started status or 100% when it has the Completed status.
Attendance
The attendance progress and completion status depend on whether attendance is required for course completion, the learner's progress with attendance, and the enrollment type of the instructor-led training. See this article for more information.
Assignment
Assignment progress is calculated as a percentage of the earned score percentage against the percentage required for assignment completion.
EXAMPLE
On the following image, the current learner’s grade score for the assignment is 15%. The percentage required for completion is set to greater than or equal to 90%. The learner’s assignment progress is displayed in the Progress column and is calculated as follows:
(15 / 90) * 100 = 16.7%.
Score calculation for learning items
IMPORTANT
- Learning modules, attendance, external apps, and assessments don't have a score. These cells don't contain any values. If these items are set as required for course completion, they aren't calculated in the total average score for the course.
- Manual completion of a learning item sets the score of this item to 100%. Learning modules, attendance, external apps, and assessments don't have a score.
The learning item score calculation depends on the type of the learning item:
- Quiz score is calculated as a percentage of the earned points for the last quiz attempt. Hover over the Score value to see the points scored out of the total available points for the quiz.
EXAMPLE
On the following image, the total available points for the quiz is 521. The learner scored 50 points. The quiz Score percentage is calculated by dividing the number of points scored by the total available points for the quiz, then multiplying by 100. For the example on the following image, the calculation is:
50 / 521 * 100 = 9.6%
- Content package score is calculated in accordance with the scale set in the content package. For example, if the scale is absent, the score will be 0% for the learner’s last attempt.
- Assignment score is calculated as a percentage of the received grade score with regard to the maximum grade score. Hover over the Score value to see the points scored out of the total available points for the assignment.
EXAMPLE
On the following image, the learner scored 49 out of 100 available points for the assignment. The assignment Score percentage is calculated by dividing the number of points scored by the total available points for the assignment, then multiplying by 100. For the example on the following image, the calculation is:
49 / 100 * 100 = 49%
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