How to read the Course Progress dashboard and report

Introduction

The Course Progress dashboard and report provide data on the progress of enrolled learners for a specific course. In this guide, you find the details about how to read the data shown on the Course Progress dashboard and the report.

An overview of the Course Progress dashboard and the course progress management tools can be found in this article.

 

The Course Progress dashboard view

Required role: catalog or course admin.

The Course Progress dashboard and the course report may slightly differ. In some cases, the dashboard displays information in more details. These details are mentioned in the description of each point where relevant.

 

course_progress_dashboard_overview.png

 

The Course Progress dashboard view presents the following information:

1. Total current Learners Enrolled

Displays the number of learners currently enrolled in the course. This number coincides with the number of learners listed in the Name column of the dashboard (number 8) and in the Learner's name column of the report (number 24). Learners with pending enrollment requests aren't counted here even if they have completed the course before.

 

2. Total Learners who have completed the course

Displays the total number of learners who have ever completed the course. If a learner completed the course and afterwards was unenrolled from it, they will still be counted here. If a learner retakes the course after completion, the new completed attempt won't be counted here. The report doesn't contain this information.

 

3. Average Course Rating

Displays the average number of all ratings this course received. The hidden rating won't be included in the average calculation. The report doesn't contain information about rating.

 

4. Completed

Displays the number of currently enrolled learners who have completed the course. A learner is calculated as having the Completed status for the course in the Status column on the dashboard (number 9). In the report, refer to the Completion Status (number 32).

 

5. In Progress

Displays the number of enrolled learners who have started the course but haven't completed it yet. A learner is calculated as having the In Progress status for the course in the Status column on the dashboard (number 9). In the report, refer to the Completion Status (number 32). 

 

6. Not Started

Displays the number of enrolled learners who haven't started the course. A learner is calculated as having the Not Started status for the course in the Status column on the dashboard (number 9). The learners who have previously completed the course, forced to retake but haven't started the new attempt yet, are also counted because they have the Not Started status for the new attempt. In the report, refer to the Completion Status (number 32).

 

7. Overdue

Displays the number and percentage of enrolled learners who haven't completed the course by the due date. They have the In Progress or Not Started status for the course in the Status column. Once the due date has passed and the learner completed or was unenrolled from course, they won't be counted here.

 

8. Name

Displays the learner's name. Select the expand arrow to track the learning items included in the course. Select the learner's name to call out the Actions panel, which gives access to the tools you need to manage the learner's course progress.

In the report, refer to number 24 - Learner’s name.

 

9. Status

Displays Not Started, In progress, or Completed – the learner’s status of the current attempt to complete the course. Select the expand arrow next to the learner’s name to see the status of the learning items: Not Started, In Progress, Failed, and Completed. Assessment may have only the Not Started or Completed status.

The Status column filter enables you to filter the learners according to their course progress status. 

In the Excel report, refer to number 32 – Completion status.

For more information about the completion statuses of the course, navigate to this article.

 

10. This column has no heading in the dashboard

It's located between the Status and CEUs columns. It may contain a grey tick icon.

A separate column near the Status column contains a grey tick icon for courses that have previously been completed and have been retaken. Hover over the icon to see the date of which the course was most recently completed. If a course has been completed several times, only the most recent completion date is shown.

In the report, refer to number 33 – Previously completed.

 

11. CEUs

Displays the number of CEUs earned by a learner for the course completion, if CEUs have been set for completion of this course. In the report, refer to number 22.

 

12. Progress

A learner’s progress on the current attempt to complete the course is stated near the learner's name. Select the expand arrow near the learner's name to track progress of the learning items in the course. The calculation of course progress depends on the course type and enrollment type.

For detailed information about calculations of progress, navigate here.

Detailed information about calculation of progress for learning items is available here.

In the report, refer to number 30.

The displayed here course progress value has a calculation logic that includes attendance (for instructor-led training) and assignments (if there is any) and, therefore, the progress value differs from the value the learner see on the course home page in the Learner's Progress section if there is attendance (for instructor-led training) or assignments in the course.

 

Course progress when completing the course manually:

  • If you set the course completion manually by dragging the Yes toggle without manually completing the learning items in the course and attendance (for instructor-led training only), the total course Progress value will be 100% but the learning items will keep the values as they were before manual completion of the course, as shown on the following image.

manual_completion_of_the_course__2_.png

  • If individual learning items in the course are manually completed but the course completion is not, the total course progress will be recalculated accordingly. The manually completed learning items receive 100% progress, as shown on the following image.

 

separate_items_are_manually_completed.png

  • If you manually complete all the learning items in the course, the course will automatically be set to completed. The total course progress and progress of all individual learning items will be 100%.

The exception to this is instructor-led training with the multiple enrollment type and a defined number of sessions or groups, where a learner is enrolled in fewer sessions or groups than required. In this case, manual completion of all learning items and attendance will keep the course In Progress.

If a learner is enrolled in instructor-led training of the single- and multiple- enrollment type with the enabled Allow enrollment without session registration option, and isn’t registered in any course session or group, you can't manage their attendance because there isn't a field for this. The attendance progress will remain at 0% with the Not Started status. However, it doesn’t influence manual course completion, regardless of whether attendance is set as required for course completion.

 

  • If you manually complete the course by dragging the Yes toggle, where you also manually complete some learning items and leave the progress of other learning items as it is, the total course progress will be set to 100%, the manually completed learning items will be set to 100%, and the non-modified learning items will retain their progress status as it was before manual course completion. See the following example.

course_manually_completed.png

 

13. Score

Displays a learner’s score on the current attempt to complete the course. The course score is calculated as the average of the received by learner score for each learning item. 

Select the expand arrow near the learner's name to track the score on the current attempt of each learning item in the course. For more information about the learning items score calculation, navigate here.

In the report, refer to number 31.

The learning item score calculation depends on the type of the learning item.

 

IMPORTANT   

  • Learning modules, attendance, external apps, and assessments don't have a score. These cells don't contain any values. If these items are set as required for course completion, they aren't calculated in the total average score for the course.
  • Manual completion of a learning item sets the score of this item to 100%. Learning modules, attendance, external apps, and assessments don't have a score.

 

14. Completed

Displays the date on which the learner completed the course. In the report, refer to number 36 - Date completed

The Completed column filter enables you to filter the learners according to their course completion date or the set date range. 

 

15. Certificate

If the column displays the eye icon, then the user has acquired certificates upon completion of the course. The Certificate column filter enables you to filter courses for which a certificate was acquired.

For more information about how to view and manage the learner's certificates on the Course Progress dashboard, see this article.

 

The Course Progress report

Selecting Download Report on the dashboard will download the course report to your device. The report will display information in the language of your browser, if this language is supported by LMS365. Otherwise, it will be displayed in English.

Compared to the dashboard view, the course report contains some extra information that is not displayed on the dashboard. In some cases, the dashboard view displays information in more details. All these is mentioned in the description of each point.

 

downloaded_report_on_course.png

 

The course report contains the following information:

 

16. Course Name

Displays the name of the course. The dashboard view contains more details, refer to number 8.

 

17. Category

Displays the categories specified for the course. If no category was applied to the course, the cell remains empty. The dashboard view doesn't contain this information.

 

18. Course Type

Displays the course type: e-Learning or Instructor-Led Training.

 

19. Course ID

Displays the course ID if it was specified. If no, the cell remains empty. The dashboard view doesn't contain this information.

 

20. Course Duration

Displays the duration of the course the way it was specified in the Duration field of the course configuration panel. If it wasn't specified, the cell remains empty. The dashboard view doesn't contain this information.

 

21. Course Duration (minutes)

Displays the duration of the course if it was set in the Duration (standard format) field on the course configuration panel. The data in this report column is automatically converted into minutes and displayed as numeric value. As a result, the data can be further used for calculation purposes. The numeric value is converted as following: 1 hour is 60 minutes; 1 day is 24 hours.

The dashboard view doesn't contain this information.

 


EXAMPLE

If the duration set in the Duration (standard format) field is specified as 1 day 5 hours 30 minutes, the Course Duration (minutes) column will automatically convert this data to 1770 minutes.

 

22. CEUs

The CEUs that learners can acquire upon completion of the course if this was set. If CEUs aren't set for the course, the field remains empty. For the dashboard view, see number 11.

 

23. Enrollment Flow

Displays the type of the enrollment flow: Automatic, Line Manager, or Administrator Approval. The dashboard view doesn't contain this information.

 

24. Learner's name

Displays the names of the currently enrolled learners in this course. For the dashboard view, refer to number 1.

 

25-29. Additional information about learners

Displays additional information about learners enrolled in the course: Email, Department, Office, City, Country. The dashboard view doesn't contain this information.

 

30. Progress

The progress percentage of the learner's current attempt to complete the course.

The dashboard view (number 12) contains detailed information about the progress of each learning item of the course. The calculation of course progress depends on the course type and enrollment type. For detailed information about calculations of progress, navigate here. Detailed information about calculation of progress for learning items is available at the bottom of this article.

 

31. Score

Displays learner’s score for the course. The dashboard view (number 13) contains detailed information about the progress of each learning item of the course.

 

32. Completion status

The report contains the status of the learner's current attempt to complete the course: Completed, In Progress, Not Stated. The dashboard view (number 9) contains more details on the completion status of each learning item of the course. For more information about the completion statuses of the course, navigate to this article.

 

33. Previously completed

Displays the date when the course was previously completed, if the course was retaken. If the course was completed several times, only the date of the last completion is specified. For the dashboard view, refer to number 10.

 

34. Overdue status

On Time/Overdue shows whether the learner is on time with the course completion.

 

35. Due date

Displays the date when enrolled learners must complete the course. The due date depends on the set Due Date option for the course. If number of days after enrollment is set, the due date in the report will depend on the enrollment date for each learner. If the fixed date option is set, the due date will be the same for all learners. The dashboard doesn't contain this information.

 

36. Date completed

Displays the completion date of the course. If the current attempt to complete the course isn't completed, the cell remains empty. For the dashboard view, refer to number 14.

 

37.Time completed

Displays the time when the learner completed the course. The dashboard view doesn't contain this information.

 

38. Certificate for current progress

Yes means the learner successfully completed their current attempt and acquired a certificate for it. This field contains a value only for their current completed attempt. The learner may have several certificates for this course if they've completed the course multiple times and these certificates can be tracked from the course progress dashboard.

If the learner retakes a completed course, or if an admin forces a retake or clears the learner's progress, this field will become empty.

An empty cell means no certificate was acquired for the current attempt.

For the detailed dashboard view, refer to number 15.

 

39. Certificate expiry date

Displays the expiry date for the certificate acquired for the learner's current completed attempt, if a certificate expiry date was set. This field contains a value only for their current completed attempt. The learner may have several certificates for this course if they've completed the course multiple times and these certificates can be tracked from the course progress dashboard.

An empty value in this column could also mean:

  • The acquired certificate for the current completed attempt doesn't have an expiry date.
  • When the learner's course completion data was imported into LMS365 via the Import external data option from the Users page or the LMS365 Line Manager dashboard via the Import external training option, and the certificate wasn't attached or uploaded during the import, but the expiry date of the certificate was specified. This may lead to the situation where the Certificate for current progress, Certificate expired, and Certificate expiry date columns will remain empty for the current completed attempt.

For the detailed dashboard view, refer to number 15.

 

40. Certificate expired

Yes means the certificate that the learner acquired on completion of their current attempt is expired.

This field contains a value only for their current completed attempt. The learner may have several certificates for this course if they've completed the course multiple times and these certificates can be tracked from the course progress dashboard.

If the learner retakes a completed course, or if an admin forces a retake or clears the learner's progress, this field will become empty.

An empty value in this column could also mean:

  • The certificate acquired for the current completed attempt is still valid.
  • When the learner acquired a certificate for the current completed attempt and the certificate doesn't have an expiry date.
  • When the learner's course completion data was imported into LMS365 via the Import external data option from the Users page or the LMS365 Line Manager dashboard via the Import external training option, and the certificate wasn't attached or uploaded during the import, but the expiry date of the certificate was specified. This may lead to the situation where the Certificate for current progress, Certificate expired, and Certificate expiry date columns will remain empty although the learner completed the course.

For the detailed dashboard view, refer to number 15.

 

Course progress calculation

For an e-learning course 

Calculation of progress of an e-learning course depends on whether all learning items in the course are set as required for completion.

 

NOTE   

On the course Progress panel, you can track progress separately for learning modules, content packages, quizzes, and assessments. Quizzes and content packages are also displayed when they form part of a learning module. The progress of other content items in a learning module aren't tracked on the Progress panel but can be viewed via the View Learners' Progress link of a learning module from the course Content section.

 

  • All learning items are set as required for completion.

When all learning items are set as required for completion, the course Progress value is calculated as an average of all learning items in the course.

 


EXAMPLE

On the following image, a learner is enrolled in a course with all learning items in it set as required for course completion (these learning items are indicated with the star icon). 

On the course Progress panel, you can track progress separately for each learning item, as well as for content packages and quizzes that are included in the learning modules. The progress for documents and videos in a learning module aren't tracked on the course Progress panel but can be viewed via the View Learners' Progress link of a learning module from the course Content section.

The progress value of each required learning item is included in the course progress calculation.

On the following image, the course consists of four learning items. The value in the Progress column for the entire course is 53.3% and is calculated by adding together the progress percentage of each of the learning items and dividing by the number of learning items in the course. For the example on the following image, the calculation is:

(100% + 100% + 13.3% + 0%) / 4= 53.3%

ekarning_with_all_items_inclcuded.png

 

 

  • Separate learning items are set as required to complete the course.

When some of the learning items are set as required for course completion and others are optional, the value in the Progress column for the entire course is the average of the learning items that are set as required for course completion.

 

EXAMPLE

On the following image, a learner is enrolled in a course with three learning modules, a separate quiz, a separate content package, and an assessment. The learning items that are set as required (these learning items are indicated with the star icon) are: learning module #1 (contains only documents) and learning module #2, a separate Quiz #1, a separate content package (Project Management), and the assessment task. Quiz #2 is a part a of learning module#2 so it is also marked as required. The progress values of all these items will be included in the course progress calculation.

Learning module #1 consists of items like documents and videos, the progress of which can be tracked via the View Learners' Progress link of a learning module from the course Content section.

Learning module #3 is optional, as are the learning items in it (they aren't marked with the star icon). The progress values of these items aren't included in the course progress calculation.

On the following image, the course consists of six learning items that are required for course completion. The value in the course Progress column is 75% and is calculated by adding together the progress percentage of each of the learning items that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:

(100% +100% + 50% + 100% + 0% + 100%) / 6 = 75%

separate_learning_items_are_set_as_required.png

 

 

For instructor-led training with learning items

The course progress values for instructor-led training that contains learning items depends on whether course attendance is set as required for course completion. When attendance is set as required, it will be indicated with the star icon on the course Progress panel and will be included in the course progress calculation and course completion. When attendance is not set as required, it won't be indicated with the star icon and won't influence the course progress calculation and course completion.

 

When attendance is not required

When attendance in instructor-led training is not required for course completion (optionally, the Allow enrollment without session registration option may also be enabled), the course progress status and its calculated value won't be influenced by learners' attendance or absence. In this case, only learning items that are set as required for course completion will be included in the Progress value calculation. The value in the Progress column for the entire course is calculated as the average of the learning items that are set as required for course completion.

For more details on how the value stated in the Progress column for Attendance is calculated for each type of enrollment, navigate to this article.

 


EXAMPLE

On the following image, the learner's Attendance progress is 1%. Attendance isn't required for completion so it isn't indicated with the star icon. As a result, attendance progress doesn't influence the course progress calculation and its completion. The course consists of six learning items that are required for course completion.

The value in the Progress column for the entire course is 35.5% and is calculated by adding together the progress percentage of each of the learning items in instructor-led training that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:

(100% + 0% + 100% + 0% + 0% + 13.3%) / 6 = 35.5%

attendance_is_not_required.png

 

 

When attendance is set as required

  • If attendance in instructor-led training is required for course completion without the Allow enrollment without session registration option enabled, attendance progress is included in the course progress calculation and influences course completion. In this case, attendance is indicated by a star icon on the course Progress panel. Course progress is calculated as the average of all items set as required for course completion, including attendance.

For more details on how the value stated in the Progress column for attendance is calculated for each type of enrollment, navigate to this article.

 

EXAMPLE

On the following image, the learner's Attendance progress is 100%. Attendance is required for course completion and this is indicated with the star icon. The course consists of six learning items that are required for course completion.

The value in the Progress column for the entire course is 52.2% and is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:

(100% + 0% + 100% +0% + 13.3% + 100%) / 6 = 52.2%

attendance_is_set_as_required.png

 

IMPORTANT   

For multiple enrollment type courses with a defined number of sessions or session groups, course progress and completion depend on whether learners meet the required attendance percentage and the number of sessions or groups in which they're required to be registered.

If learners are enrolled in fewer sessions or session groups than required, the course will always be In Progress and learners can't completed them.

EXAMPLE

On the following image, the learner has completed the required learning items and visited all four sessions within one session group. Their registered attendance is 100% for all the sessions. However, the requirement of the course completion set is to be registered in three standalone sessions or three session groups. As a result, the learner's attendance is set as 0%. The course isn't completed and has the In Progress status.

The value in the Progress column for the entire course is 83.3% is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:

(100% + 100% + 100% + 100% + 100% + 0%) / 6 = 83.3%

the_group_of_sessions.png

 

 

  • If attendance in instructor-led training is required for course completion and the Allow enrollment without session registration option is enabled for the single- and multiple- enrollment types, course progress is calculated as the average of all items set as required for course completion, including attendance, regardless of whether the learner started taking the course without registration in a session or a group.

If the learner is taking the course without registering in a session or a group of sessions, attendance influences course completion although there are no sessions or groups selected by the learner.

In this case, attendance has 0% in the Progress column and the Not Started status. Taking the course without registration in a session or a session group, the learner won't be able to complete the course without attending the required number of sessions or session groups. Only course or catalog admin will be able to complete the course manually by dragging the Completed toggle to Yes, or if the learner registers in the required number of sessions or session groups.

 

EXAMPLE

On the following image, the learner has completed the learning items in instructor-led training without session or session group registration. As a result, attendance progress is still 0%. Attendance is required for course completion and this is indicated with the star icon. The course consists of four items that are required for course completion, including attendance.

The value in the Progress column for the entire course is 75% and is calculated by adding together the progress percentage of each of the learning items in the course that are required for course completion and dividing by the number of learning items required for course completion. For the example on the following image, the calculation is:

(100% + 100% + 100% + 0% ) / 4 = 75%

no_attendance.png

 

For instructor-led training without learning items

In cases where an instructor-led course takes place and there are no learning items included in the course content, course progress and completion depend only on learners' registered attendance for the course sessions (standalone or within groups) and is calculated in the following ways for each enrollment type.

 

NOTE   

Set attendance percentage equivalents are as follows:

  • Not Set - is equal to 0%
  • Absent - is equal to 0%
  • Absent (informed) - is equal to 1%
  • 25%
  • 50%
  • 75%
  • 100%

When learners register their attendance for a session via the LMS365 mobile app, their session attendance percentage is set to 100%.

 

When attendance isn't required

  • For the single- enrollment type.

If a learner's attendance isn't registered (Not Set) for the session or the session group, attendance progress and the course progress are shown as 0%. The course has the Not Started status in this case. Any other registered attendance (Absent, Absent (Informed), 25%, 50%, 75%, or 100%) sets course progress to 100% and sets the course status to Completed.

 

  • For the multiple- and all- enrollment types.

If a learner's attendance isn't registered for all sessions or groups, attendance progress and the course progress is shown as 0%. 

If a learner's attendance is registered in at least one of the standalone sessions or a session within a session group that they're enrolled in as Absent, Absent (Informed), 25%, 50%, 75%, or 100%, it sets course progress to 100% and sets the course status to Completed.

For more details about how the value shown in the Progress column for Attendance is calculated for each enrollment type, navigate to this article.

 

When attendance is set as required

When attendance is set as required for instructor-led training that doesn't include any learning items, the course progress of the learner depends on their registered attendance for the sessions.

 

For the Single group or standalone session enrollment type.

  • When a learner's attendance is not registered (Not Set) for the session, the value in the Progress column for the entire course is 0% and the course status is Not Started.
  • When a learner’s registered attendance is equal to or more than the attendance required for course completion, the attendance and course progress will both show 100% in the Progress column.
  • When a learner's registered total attendance percentage that is displayed in the Total field on the Attendance panel is less than the attendance percentage required for course completion, the value in the Progress column for the entire course is impacted only by registered attendance and is calculated as follows:

The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is also displayed in the Progress column for attendance. Attendance for the session group is calculated as the average of all sessions in the group. This number is displayed in the Total and Average attendance fields.

For more information about how the value displayed in the Progress column for attendance is calculated for each enrollment type, navigate to this article.

 


EXAMPLE

On the following image, the learner is enrolled in a single session group that consists of two sessions. Attendance is set for both sessions. The Average attendance value is 50.5%. This value is also specified in the Total value. The Required attendance percentage for course completion is 100%. For the example on the following image, the course progress calculation is:

(50.5 / 100) * 100 = 50.5%

enrollment_in_a_group_session.png

 

 

NOTE   

When the registered attendance for the standalone session or all sessions within a group is set Absent (the equivalent is 0%) and Absent (Informed) (the equivalent is 1%), it's calculated in the attendance and course progress but the course remains as Not Started, regardless of the progress percentage for the course, as you can see on the following image.

attendance_for_single_session.png

 

 

For the All groups and standalone sessions enrollment type.

  • When a learner's attendance isn't registered (Not Set) for all sessions and session groups, the value in the Progress column for the entire course is 0% and the course status is Not Started.
  • When a learner's attendance is registered, and the Total attendance progress is greater than or equal to the attendance required to complete the course, the attendance and course progress show 100% in the Progress column. The status of both the course and attendance is Completed.
  • When a learner's registered total attendance percentage that is displayed in the Total field on the Attendance panel is less than the attendance percentage required for course completion, the values in the course Progress column for both the course and attendance are the same. The course and attendance statuses are In Progress. In this case, the course/attendance progress is calculated as follows:

The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance.

For more information about how the values displayed in the Total field and the Progress column for attendance is calculated for each enrollment type, navigate to this article.

 

EXAMPLE

On the following image, the value in the Total field of user's attendance is 50.5% that is less than the Required attendance percentage for course completion that is 100%. The course progress is calculated for the example on the following image:

(50.5 / 100) * 100% = 50.5%

This values is in the course Progress column for both the course and attendance.

progress_of_course_calculation.png

 

 

NOTE 

When the registered attendance for sessions (standalone or within groups) is set as Absent (the equivalent is 0%) and/or Absent (Informed) (the equivalent is 1%), it is calculated in the attendance and course progress, but the course status remains as Not Started, regardless of the progress percentage for the course, as you can see on the following image.

attendance_is_absent_informed_in_all_sessions.png

 

 

For the Multiple groups or standalone sessions enrollment type

  • When a learner's attendance isn't registered (Not Set) for all sessions (standalone or within groups), the value in the Progress column for the entire course is 0% and the course status is Not Started.
  • When learner's registered attendance for the sessions and/or session groups that is specified in the Total field is greater than or equal to the Required value to complete the course, then course and attendance progress show 100% in the Progress column, and the status for both the course and attendance is Completed.

  • When a learner's attendance is registered and their Total attendance progress is less than the attendance percentage required for course completion, the values in the Progress column for the course are the same as value for attendance progress. The course/attendance progress calculation in this case depends on the settings for registered attendance:

a) If registered attendance for All enrolled groups or standalone sessions is required, the value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance. The status of both the course and attendance is In Progress.

For more information about how the values displayed in the Total field and the Progress column for Attendance are calculated for each enrollment type, navigate to this article. 

 

EXAMPLE

On the following image, the value in the Total field is 33.7%. The Required attendance percentage for course completion is 100% for all the sessions and session groups in which the learner is registered. For the example on the following image, the attendance/course progress calculation is:

(33.7 / 100) * 100% = 33.7%

the_attendance_progress_is_less_than_required.png

 

 

b) If a course completion set requires registered attendance for a Defined number of groups or/and standalone sessions, then the course progress calculation depends on the number of sessions and/or session groups the learner is registered in and their registered attendance. To successfully complete the course, the learner must meet all the criteria.

 

NOTE   

  • When a learner is registered in fewer standalone sessions and/or session groups than is required for course completion, the course and attendance progress won't reach 100% and the Completed status respectively. As a result, 0% is displayed for course and attendance progress and their status is In Progress. To complete the course, learner needs to be registered in the required number of standalone sessions and/or session groups.
  • When the registered attendance for all the standalone sessions and/or session groups required for course completion is set as Absent (the equivalent is 0%) and/or Absent (Informed) (the equivalent is 1%), it is calculated in the attendance and course progress, but the course status remains as Not Started, regardless of the progress percentage for the course. The attendance status is In progress.

 

When the Total registered attendance value for all defined standalone sessions and/or session groups is less than the Required value, course and attendance progress is calculated in the following way:

The value in the Total field is divided by the Required percentage value, then multiplied by 100%. The result of this calculation is displayed in the Progress column for both the course and attendance. The status of both the course and attendance is In Progress.

For more information about how the values displayed in the Total field and the Progress column for Attendance are calculated for each enrollment type, navigate to this article. 

 

EXAMPLE

On the following image, the value in the Total field is 75%. The Required attendance percentage for two group sessions to complete the course is 100%. For the example on the following image, the calculation of the course/attendance progress is:

(75 / 100) * 100% = 75%

set_attendance_is_less_than_required.png

 

 

If attendance is registered only for some but not all defined standalone sessions and/or if at least one of the required session groups has no registered attendance for all the sessions in it, then attendance and course progress shows 0% in the Progress column. The status for both the course and attendance is In Progress.

 

EXAMPLE

On the following image, a learner is registered in all two required session groups of a course. The learner attended all the sessions within one group only. As a result, the Total attendance progress is 0%, course and attendance progress show 0% in the Progress column and the course status is In Progress.

attendance_isn_t_registered_in_all_groups.png

 

Calculation of progress for learning items

Learning module

Learning module progress is calculated as a percentage of the number of passed learning items out of all the learning items in a learning module.

 

NOTE   

On the Course Progress panel, you can track progress for learning modules, content packages, quizzes, and assessments separately. Quizzes and content packages are also displayed when they form part of a learning module. The progress of all content items in a learning module aren't tracked on the Progress panel but can be viewed via the View Learners' Progress link of a learning module from the course Content section of the course configuration panel.

 


EXAMPLE

There are four items in a learning module and the learner has passed three of them. The learning module progress is calculated as follows: (3 / 4) * 100 = 75%. This value is displayed in the Progress column of the learning module and when you select the View Learners' Progress link of a learning module from the course Content section of the course configuration panel.

 

Quiz

Quiz progress is calculated as a percentage of the earned score percentage against the passing score of the quiz.

 


EXAMPLE

On the following image, the quiz passing score is set as 70%. The learner's current earned score is 11.3%. The value in the Progress column for this quiz is calculated as follows:

(11.3 / 70) * 100 = 16.2%

quiz_progress_calculation__3_.png

 

 

Content package

Content package progress is calculated according to the content package settings or as a percentage of passed SCOs (Sharable Content Object) out of all SCOs.

 

External app

External app progress can be 0% when it has the Not Started status or 100% when it has the Completed status.

 

Assessment

Assessment progress is approved by the assigned supervisor or manually set by course or course catalog admins. Progress can be 0% when it has the Not Started status or 100% when it has the Completed status.

 

Attendance

The attendance progress and completion status depend on whether attendance is required for course completion, the learner's progress with attendance, and the enrollment type of instructor-led training. See this article for more information.

 

Assignment

Assignment progress is calculated as a percentage of the earned score percentage against the percentage required for assignment completion.

 


EXAMPLE

On the following image, the current learner’s grade score for the assignment is 49%. The percentage required for completion is set to greater than or equal to 90%. The learner’s assignment progress is displayed in the Progress column and is calculated as follows:

(49 / 90) * 100 = 54.4%

 

assignment_progress.png

 

Score calculation for learning items

 

IMPORTANT   

  • Learning modules, attendance, external apps, and assessments don't have a score. These cells don't contain any values. If these items are set as required for course completion, they aren't calculated in the total average score for the course.
  • Manual completion of a learning item sets the score of this item to 100%. Learning modules, attendance, external apps, and assessments don't have a score.

 

The learning item score calculation depends on the type of the learning item:

  • Quiz score is calculated as a percentage of the earned points for the last quiz attempt. Hover over the Score value to see the points scored out of the total available points for the quiz.

 


EXAMPLE

On the following image, the total available points for the quiz is 23. The learner scored 18 points. The quiz Score percentage is calculated by dividing the number of points scored by the total available points for the quiz, then multiplying by 100. For the example on the following image, the calculation is:

(18 / 23) * 100 = 78.3%

quiz_score_percentage.png

 

  • Content package score is calculated in accordance with the scale set in the content package. For example, if the scale is absent, the score will be 0% for the learner’s last attempt.
  • Assignment score is calculated as a percentage of the received grade score with regard to the maximum grade score. Hover over the Score value to see the points scored out of the total available points for the assignment.


EXAMPLE

The learner scored 49 out of 100 available points for the assignment. The assignment score percentage is calculated by dividing the number of points scored by the total available points for the assignment, then multiplying by 100. For the example, the calculation is (49 / 100) * 100 = 49%. This percentage is displayed in the Score column.

 

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