How to get the most out of LMS365 via Microsoft Teams
In this guide, you will find out how to:
Getting started is fast and easy. To install the LMS365 in Microsoft Teams, you need to have a working LMS365 installation first.
1. Search for the LMS365 in the Microsoft Teams Store:
2. Select whether to add the LMS365 for the chat or to any team.
3. Click Add and you are done.
Global admin or Teams service admin have access to the Manage apps page in the Microsoft Teams admin center where they can use , , and to configure the app experience for users and choose which apps are installed by default for users when they start Teams. To find more please follow to .
To draw your colleagues’ attention, you can share the training directly in your conversation:
1. Go to the Team you want to share the training in.
2. Click the LMS365 icon on the toolbar:
3. Start typing the title in the search field and select the desired training:
Once you are done, your colleagues can view or start the training:
To find the training:
1. Type @LMS365 in the command box at the top:
2. Start typing the title of the training and then click it or press Enter.
You can now view and start this training.
As a Teams Administrator or Global Administrator, you can customize the view of your Teams and set polices to pin the LMS365 App to the taskbar.
Once all steps are done, the users will see the icon of LMS365 in Microsoft Teams. The Chat, Dashboard, Learn and Manage (admins only) tabs are available as well:
Chat: shows the conversation with the bot.
Dashboard: shows your personalized training dashboard:
Learn: shows the last training that you have opened from using chat or dashboard tabs:
Manage: shows admin management options:
Now LMS365 app is available for the users and they can easily continue working with it.
To view LMS365 Dashboard, Course Catalog and Training, pin these tabs at the top of your channel:
1. Choose the Team you want to add the Tab in.
2. On the tab links header click > the LMS365 App.
3. Choose the view. You and your colleagues will be able to see the selected view as a new tab at the top of the channel:
Specific Training. Start typing the title or paste the valid site URL for the training in the “Training Title or URL” field and click the desired training. There is tooltip stating on which Course Catalog the course is created:
Course Catalog. Start typing the title or paste the valid site URL for the Course Catalog to the “Course Catalog Title or URL” field and click the desired Course Catalog:
4. Click Save.
1. Select the tab with the training in your Team.
2. Click Show tab conversation on the right:
Now you can start the conversation:
It is easy - just go to the conversation with the bot via Microsoft Teams chat
or via LMS365 App
Select the shortcut or just type “Hello.
In the table below, you can see the list of possible bot’s commands that you can type to the chat:
The welcome card will appear.
The help card with available commands will appear.
Show My Training
The card with all your trainings from course catalogs will appear. You can view and filter the trainings here.
The card where you can find trainings in the course catalogs will appear.
Show e-Learning Courses
The carousel with e-Learning courses from the current course catalog will appear.
Show Webinar Courses
The carousel with webinars from the current course catalog will appear.
Show Classroom Courses
The carousel with classroom courses from the current course catalog will appear.
Show Training Plans
The carousel with training plans will appear.
Show Training Categories
The card with the list of used categories will appear.
Using the bot, you can start conversation inside the Team as well. Type @LMS365 and then enter the desired training:
The members of this team will be able to view this training.
1. Go to the conversation with the LMS365 bot.
2. Select the needed command to show the training, e.g. “Show e-Learning Courses”:
Then for your convenience select the desired categories, e.g. “IT Training”.
3. After the carousel appears, select the needed training.
4. Click "View Course" button.
5. Course will be opened inside "Learn" Tab (if you are not automatically signed in, you should do it first):
You can find needed courses and training plans on the Dashboard:
You can find your last opened training on the Learn tab.
In case no training is selected you will be suggested to go to either Dashboard tab or Chat tab to select training or to select from the recently enrolled but not completed training:
After you select any training only the last opened training will be shown in the Learn tab.
1. Go to the conversation with the bot.
2. Select “Find Training” command.
3. Choose the needed course catalog from the drop-down menu:
4. After that, you can view or filter the trainings of the selected catalog:
Line Managers can also navigate between catalogs via Lina Manager Dashboard in the Dashboard tab by selecting the needed catalog from the drop-down list:
Once you start the Course, you might see the following message We need you to sign in to ensure full functionality of LMS365:
Please click the Sign in button to have full access to the Course Content.
1. Open Dashboard Tab:
2. Login by the same account you logged in Microsoft Teams (if you have not logged in before).
3. Great! You can now use Dashboard inside Microsoft Teams:
The Leaderboard section is off on the Dashboard in Microsoft Teams by default. LMS365 Administrators can enable it via the Settings:
Manage tab in the LMS365 App provides access to LMS365 Admin areas directly within Microsoft Teams.
For the first time you need to sign in to confirm your permission to access management options:
After the confirmation you will see the LMS365 Admin Center in the Manage tab:
Course/Training Plan Management actions on Training Home page are also available and will be open in the Manage tab inside Microsoft Teams:
You can easily navigate between Line Manager Dashboard and My Training Dashboard inside Microsoft Teams:
In case you have no permission to access management options you will see the Access Denied message in the Manage tab:
Learners can also receive notifications about their enrollment in or unenrollment from a training directly in LMS365 App in Microsoft Teams. Notifications will be delivered via the LMS365 bot as well as in the Teams activity feed and include title, image, training type, training ID, and short description of the course or training plan.
View Training button will redirect learners to the Learn tab.
Learners can activate notifications in Microsoft Teams both from the LMS365 web application and from the LMS365 app in Microsoft Teams. This option is available in the Personal Preferences section of My Training Dashboard (off by default). The learner will need to initiate a dialogue with the LMS365 chatbot for the chatbot for the first time to have a reference on the user:
After this option is activated notifications will be delivered in Microsoft Teams whether they are triggered from an action in the LMS365 browser version or in the LMS365 app in Microsoft Teams.
Catalog admin still controls which notifications will be sent for a catalog. However, the individual user can decide whether to receive these notifications in Teams as well. Email notifications will not be affected by this option.
Q: I would like to add LMS365 to Microsoft Teams, but I do not find the LMS365 bot in the store.
A: To make LMS365 visible in the Team’s Store, the “External access” options should be enabled in the Microsoft Teams admin center (go to Microsoft 365 admin center – Admin center – Teams – Org-wide settings – External access. For more information see .
Q: I’m seeing ‘An administrator has set a policy that prevents you from granting LMS365 API the permissions it is requesting. Contact an administrator who can grant permissions to this application on your behalf’ message when adding the LMS365 bot.
A: That means that ‘Users can consent to apps accessing company data on their behalf’ option was disabled in the Microsoft Azure. To enable consent, please log in to the Microsoft Azure Portal, and then go to Azure Active Directory – Enterprise Applications – User Settings – set option to ‘Yes’ and save the changes:
Q: LMS365 is not responding.
A: A small number of Teams are seeing LMS365 not responding. For most of you, the likely case has been the following: your Office 365 Administrator has disabled bots for Microsoft Teams. Please contact your Office 365 Administrator to get the issue resolved.
We are continuously working on full feature parity between SharePoint and Microsoft Teams interfaces both for Learners and Administrators. Currently there are the following areas where features differ between SharePoint and Microsoft Teams:
•The ability to add, edit, and manage assignments as well as go to the Gradebook from the My Assignment section on Course Home page is missing for Course Administrators.
•The actions in the Assignments section on Course Home Page is not available.
•Themes are not applied.
•Navigation between Course Catalog or Dashboard and Course Home Page is missing.
•Authorization Confirmation, Content Packages and External Apps that are opened in the separate window work inaccurately.
•The link to the Course Administrator or contact person does not work on the Training Home page.