If you consider to terminate your LMS365 subscription and have questions, please reach out the LMS365 Customer Success Team by sending an email to customersuccess@lms365.com.
If you've decided to terminate your LMS365 subscription, please request access to the termination form from the LMS365 License Management Team at license@lms365.com.
NOTE
The termination notice must be given no later than 60 days prior to the next planned renewal. If you haven't done so, a new binding period shall automatically commence.
After submitting the termination form:
- You'll receive a confirmation of the LMS365 subscription termination.
- Your contract and subscription will run until the expiration date of your subscription.
90 days after the expiration date of your subscription, all data will be deleted from the LMS365 Azure subscription. However, course catalogs (SharePoint site collections), courses (pages of the site collections), and content within courses (for example, word documents, PDFs, etc.) won't be deleted automatically by ELEARNINGFORCE as this content is stored on the customer's Microsoft 365 tenant. For detailed information about how to delete content, see this article.
If you are experiencing issues with the LMS365 product or have any concerns with your LMS365 subscription, contact the LMS365 Customer Success Team.
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