To create a request to the LMS365 Support Team, you need to have an account and to be logged in to the LMS365 Help Center, where our helpdesk system resides.
This account is unique for the LMS365 Help Center and separate, for example, from the account you use to log in to the LMS365 Academy.
When you are logged in, you can follow the progress of your submitted cases, and we can ensure the highest level of security.
You will not automatically be assigned with an account. Before you create your first request to the LMS365 Support Team, you will, therefore, need to create an account.
To create an account:
1. Click Sign in in the top-right corner of the page.
2. Create your account by either of the ways described bellow:
a) Clicking Sign up and filling in the form with your full name and the email address you would like to use for your account.
You will receive an email with a link to confirm the creation of your account.
b) Signing up using your Twitter, Facebook, Google, or Microsoft account:
After having selected to sign in with either Twitter, Facebook, Google, or Microsoft, you will be directed to the sign-in page of the account you have chosen. Here, you will be asked to enter your credentials.
If the credentials are valid, a user profile is created for you in the Help Center. You will be redirected to this and prompted to add your email address. After this, you will receive a verification email.
When signing in with Twitter, Facebook, Google, or Microsoft, your account username and password are never shared. Only the primary email address that is contained in the account is shared.