Create an account in the Zensai Help Center

To create a request to Zensai Product Support, you'll need to have an account and be logged in to the Zensai Help Center, where our helpdesk system resides.

 

NOTE   

This account is unique for the Zensai Help Center and is separate, for example, from the account you use to log in to the Learn365 Academy.

 

When you are logged in, you can follow the progress of your submitted cases, and we can ensure the highest level of security.

You will not automatically be assigned with an account. Before you create your first request to Zensai Product Support, you'll need to create an account.

 

To create an account in the Zensai Help Center:

1. Select Sign in at the top-right of the page.

 

sign_in.png

 

2. Create your account by either of the ways described bellow:

  • Select Sign up and fill out the form with your full name and the email address. You'll receive a welcome email with a link so you can verify your email address and sign in.

 

sign_up.png

 

  • Sign up with your Twitter, Facebook, Google, or Microsoft account.

sign_up_with_twitter_or_other.png

 

You'll be directed to the sign-in page of the account you have chosen and asked to enter your credentials. If the credentials are valid, a user profile is created for you in the Zensai Help Center. You'll be redirected to the Zensai Help Center page where you're logged in. The Submit a request button is active now.

 

NOTE   

When signing up with Twitter, Facebook, Google, or Microsoft, your account username and password are never shared. Only the primary email address that is contained in the account is shared.

 

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