Create a request to the LMS365 Support Team

To create a request to the LMS365 Support Team, you need to be logged in to the LMS365 Help Center, where our helpdesk system resides. When you are logged in, you can follow the progress of your submitted cases, and we can ensure the highest level of security.

NOTE   

To log in to the LMS365 Help Center, you first need to have an account.

This account is unique for the LMS365 Help Center and separate, for example, from the account you use to log in to the LMS365 Academy. Also, you will not automatically be assigned with an account to the LMS365 Help Center, so before you create your first request to the LMS365 Support Team, you will need to create the account.

 

To create a ticket follow the steps below:

1. Click Sign in in the top-right corner of the page. 

 

 

2. After you have entered your credentials and are signed in, you can submit a request.

Selecting this will direct you to a form where you can fill in the information to submit a request and create a support ticket. Get directions on how to fill out the form in this guide.

After you have submitted the ticket, you will receive a confirmation email.

 

3. Keep track of and reply to your tickets from your profile in the LMS365 Help Center: expand the drop-down menu of your login name and select My activities. You will be redirected to the My activities page where you will see the list of all requests you are have created or been mentioned in CC.

 

 

You can also get in touch with the LMS365 Support:

1. Click Sign in in the top-right corner of the page.

 

 

2. Select the Get Help option in the lower right corner.

 

 

3. Select Get in touch and then Live chat to start a chat with us.

 

 

4. Complete all the necessary fields, followed by your question and select the Start chat button to chat with our Support agents in real-time.

 

 

One of our support agents will help you with your inquiry once the chat has started.

 

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