Team skill proficiency

Using the Team skill proficiency feature, line managers can view their team’s skill proficiency and gap across all catalogs, grant team members skills, or change their skill levels.

A team is a group of learners that share the same line manager. Within the team, individual members may have different job titles, or work in different departments or locations; these are some of the criteria based on which target skills can be defined. To learn more about defining target skills for learners, see this article. To learn more about skill proficiency, see this article. For more information about skill proficiency, see this article.

To access the Line Manager Dashboard, follow these steps:

1. Navigate to My Training Dashboard.

2. From the navigation menu on the left-hand side of My Training Dashboard, select the Line Manager Dashboard link, which is displayed only for line managers.

3. Select Team skill proficiency on the left-hand side menu.

 

NOTE   

When you select Team skill proficiency on the left-hand side menu, you’ll be taken to the All catalogs view. If you select a specific catalog, you’ll be redirected to the Line Manager Dashboard page.

 

 

At the top of the Team skill proficiency page, you’ll see a general team overview, along with a donut chart that shows the team's skill proficiency and gap.

The team overview contains:

  • Team members. The total number of the line manager’s direct reports.
  • Members who met target. The team members who have attained or exceeded the defined skill target;
  • Members who are near target. The team members who have attained at least 70% of their target level;
  • Members who are off target. The team members who have attained less than 70% of their target level;
  • Members without target. The team members for whom skill targets haven’t been defined.

The team skill proficiency chart shows the team’s average current and target proficiency and skill gap percentages, which are calculated by averaging the individual direct reports' current and target proficiency, and skill gap percentages, respectively.

The Overview by member tab displays learners’ names, job titles, and skill gap. The sort order can be changed by selecting the relevant column heading. This tab also displays a line chart that shows the current, target, and maximum proficiency for the defined skill. Select a team member to open the right-hand Actions menu, from which line managers can select the Skill requests, Skill proficiency, Grant Skill, and Revoke Skill actions.

 

NOTE   

For team members who don't have any skill targets defined, a dash (-) will be shown below Skill gap and a gray bar will be displayed under Current vs target vs maximum proficiency.

 

 

The Overview by skill tab shows all the skills that have been defined as target skills for the team members. The Members column shows all the team members for whom the particular skill has been defined. The Skill gap column shows the average skill gap for all the team members displayed in the Members column.

The Current vs target vs maximum proficiency column displays a line chart showing the average current skill proficiency for the learners in the Members column relative to the maximum proficiency for the skill. The target level is shown as a circle on the line. Hover over the line to see skill proficiency and skill gap percentages.

 

 


EXAMPLE

Adele Vance is the line manager of a 15-person team. Among Adele’s direct reports, 11 belong to the Human Success department, and have the People Management skill target defined. The remaining four team members are from other departments, and don’t have defined skill targets. Therefore, when calculating the average proficiency and gap percentages for the People Management skill in Adele’s team, only the information of those 11 who have the skill defined as a target is taken into account.

 

Select the expand icon to show the names of each learner, and their individual skill proficiency and gap for the selected skill on a line chart.

 

 

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