How to troubleshoot problems with Notifications

As LMS365 uses Office 365 to send Email Notifications, first of all, when the user does not receive Notifications, please check the Security and check Message Trace to see if any messages were sent to this user. 

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  • Click Exchange message trace:

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  • Choose the needed trace or create a new one.
  • Press 'Search':

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Here is an example of message trace search results.

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