Click Menu button to open the pop-up menu of the application:
The following information is displayed in the menu:
• user’s status (Online/Offline, depending on the Internet connection);
• status of synchronization with the Server (Synced/Unsynced);
• My Training tab (click it to expand and see other tabs: Current Training, In Progress, All, Completed, Ended, Pending, and Downloaded);
• Synchronize button (allows user to synchronize his trainings manually);
• Settings button (allows user to change language settings of the app: select the needed language and click Save button to save the changes or Cancel button to discard them. User can set synchronization settings as well and select whether to delete automatically completed or ended downloaded courses):
• Help button (redirects user to the ELEARNINGFORCE Help Center where he can check the documentation or contact support);
• Sing Out button (current user is specified in brackets next to this button).
After signing out, the system remembers user’s login name, therefore, next time user will be asked only to choose the needed service address and enter his password.
In the menu, you can navigate to the needed courses and training plans grouped by tabs:
• Current Training tab – displays all courses and training plans with Not Started and In Progress status;
• In Progress tab – displays trainings that have been started, but have not been completed yet;
• All tab – displays all learner’s trainings;
• Completed tab – displays completed trainings;
• Ended tab – displays learner’s trainings, which have been ended (regardless their completion status);
• Pending tab – displays trainings in which learner has enrolled but they are pending approval;
• Downloaded tab – displays trainings that have been downloaded.
Note: Only courses that have at least one content package (SCORM) can be downloaded. If Training Plan contains SCORM Courses, it can be downloaded as well.
Learner has no access to the disabled courses in All, Ended, Completed, and Pending tabs. Disabled courses are: ended courses with Not Started, In Progress, and Completed statuses, deleted and unpublished courses with the Completed status, as well as courses with Pending Approval status. If learner tries to access these courses, he will see the following messages:
The main screen displays learner’s courses and training plans he is currently taking. Depending on their status (Not Started, In Progress), they have different action buttons:
Click the ‘Start’ button to take the course or click the ‘Continue’ button to resume it. After that the screen with the Course title, its description, Learning Modules (order and statuses are the same as on the web site, and unpublished learning modules are not shown to learners), and ‘Open in Browser’ button appears:
After that you can take all unlocked modules, download the course if it contains at least one SCORM or open the full training in browser using appropriate link under the Learning Modules (you will be redirected to the course page in Browser view).
To take learning modules (except SCORMs) or to open the full training in browser, you need to login with your Office 365 account to the course site:
After clicking Open in Browser link and signing in, you will be presented with the web view of the course:
After clicking action button next to the learning object and singing in, learning item will be opened and you will be able to pass it:
Synchronization takes place on the following events:
To see new courses where you have enrolled, pull down the main page to refresh or use Synchronize button in the callout menu.
To refresh the page with the opened course, use Synchronize button from the ribbon. This action synchronizes learner’s attempts as well.
Synchronization also takes place when the app becomes online again after being without an Internet connection. When using Wi-Fi connection, this happens automatically, and when using Mobile Internet, user should synchronize the app manually.
To synchronize the app, pull down the main page or use Synchronize button in the callout menu.
Click the ‘Start’ button to take the Training Plan or click the ‘Continue’ button to resume them. After that, the screen with training plan description, all Courses included into it, and ‘Open in Browser’ link appears:
Now you can take all unlocked courses (courses can contain Learning Modules), as well as download training plans that contain at least one SCORM course and take this course when offline.
To open the full training in browser, you need to login with your Office 365 account to the training plan site. After that you will be presented with the web view of the training plan site:
There is also a possibility to delete the downloaded trainings (courses and training plans) manually. To do this, click Delete button in the upper right corner of the downloaded training:
However, if you try to delete the course which is a part of the downloaded training plan, you will see the following message:
If you have enabled automatic deletion in the App’s settings, the system will automatically delete completed and/or ended downloaded courses (options are enabled by default).
In the Certificates tab, you can see valid, expiring and expired certificates that you have been granted (certificates for completed, completed deleted, completed ended, and completed unpublished courses and training plans are displayed):
You can download the certificate by clicking on its icon. For iOS devices you will be asked to give to the App access to your Photos, and after giving the access, image will be saved in the gallery:
If you don’t give access to your Photos, you won’t be able to download certificates (only after reinstalling the App).
On other devices image will be saved to the Downloads folder immediately after clicking on the Certificate icon.
In the Transcript tab you can see information about your training activities and certificates. In the Courses section, all courses/training plans in which you are enrolled (with Not Started, In Progress, and Completed statuses) are displayed. Completion date and CEUs (only earned for course/training plan completion) are displayed in this section as well. Total CEUs are displayed under the Courses section. In the Certificates section, all your certificates with their validity status, issued and expiry dates are shown. If you have more than one certificate for the course/training plan, all certificates will be shown in this section:
To be able to take the course offline you need to download it first. To do this, click ‘Play’ button next to the name of the needed course, and then click the Download button:
If you don’t see the download button, verify that you have licensed the app.
It is also possible to download a course included in the training plan separately from it. If you download a course that is a part of several training plans, it will be downloaded for all of them.
Now the course will be displayed in the ‘Downloaded’ tab. You will be able to take it without having an Internet connection. When you re-connect to the Internet, all data will be synchronized back to the Server.
There is no possibility to take other learning objects than SCORM packages in offline mode. User will see the following message on these items (they also become not clickable) when offline:
If a content package in the course is changed to a new one, Learner will have to retake it and to download once again for the offline passing. If the course was completed before package changes, course status will not be changed.
When you complete course with SCORM, Download button becomes unavailable (therefore, there is no possibility to retake completed the course).
To download training plan (which contains at least one SCORM course), click Download button next to their title:
After this you will see downloaded training plan in the Downloaded tab. In online mode you will be able to see and take all included courses, but in offline mode there is possibility to take SCORM courses only. For all learning modules except SCORMs after opening the course you will see the following message:
Depending on user’s status (Online/Offline), the colour of the menu bar changes. For the online mode menu bar is orange, and for the offline mode it will be greyed out:
When you are updating the Mobile App from version 1 to version 2, all courses that have been downloaded in version 1 will be lost.