LMS365 Mobile App User Guide

Picture 458LMS365 Mobile App User Guide

Version 2.3.X








Tap Menu button Picture 9 to open the pop-up menu of the application:


Рисунок 2


The following information is displayed in the menu:

  • • user’s status (Online/Offline, depending on the Internet connection);

  • • status of synchronization with the Server (Synced/Unsynced);

  • • My Training tab (tap it to expand and see other tabs: Current Training, In Progress, All, Completed, Ended, Pending, and Downloaded);

  • • Certificates (tap it to expand and see user’s valid and expired certificates he has already got);

  • • Transcript (displays information about user’s training activities and certificates);

  • • CEUs (tap it to expand and see Earned, Planned or All CEUs);

  • • Leaderboard (tap it to expand and see weekly, monthly or all time Leaderboard);

  • • Synchronize button (allows user to synchronize his trainings manually);

  • • Settings button (allows user to change language settings of the app: select the needed language and tap Save button to save the changes or Cancel button to discard them. User can set synchronization settings as well and select whether to delete automatically completed or ended downloaded courses):


Рисунок 7


  • • Help button (redirects user to the ELEARNINGFORCE Help Center where he can check the documentation or contact support);

  • • Sing Out button (current user is specified in brackets next to this button).


After signing out, the system remembers user’s login name, therefore, next time user will be asked only to choose the needed service address and enter his password.


In the menu, you can navigate to the needed courses and training plans grouped by tabs:


Рисунок 4


  • • Current Training tab – displays all courses and training plans with Not Started and In Progress status;

  • • In Progress tab – displays trainings that have been started, but have not been completed yet;

  • • All tab – displays all learner’s trainings;

  • • Completed tab – displays completed trainings;

  • • Ended tab – displays learner’s trainings, which have been ended (regardless their completion status);

  • • Pending tab – displays trainings in which learner has enrolled but they are pending approval;

  • • Downloaded tab – displays trainings that have been downloaded.

Note: Only courses that have at least one content package (SCORM) can be downloaded. If Training Plan contains SCORM Courses, it can be downloaded as well.


Learner has no access to the disabled courses in All, Ended, Completed, and Pending tabs. Disabled courses are: ended courses with Not Started, In Progress, and Completed statuses, deleted and unpublished courses with the Completed status, as well as courses with Pending Approval status. If learner tries to access these courses, he will see the following messages:


Рисунок 28


Рисунок 29


The main screen displays learner’s courses and training plans he is currently taking. Depending on their status (Not Started, In Progress), they have different action buttons:


Рисунок 26


Tap the ‘Start’ button to take the course or tap the ‘Continue’ button to resume it. After that, the screen with the Course title, its description, information, and Learning Modules (order and statuses are the same as on the web site, and unpublished learning modules are not shown to learners), and ‘Open in Browser’ button appears:


Рисунок 464


In the Information section you can see course related information such as Category, Type, ID, Credits, Duration, etc.:


Рисунок 465


Taping Trainer’s name allows you to send him an email.


If there are several Trainers on the course, you will see the following message:


Рисунок 466


For Classroom & Blended and Webinar courses, third section with course sessions is displayed (if there are several sessions available, tap Show more sessions button to see all of them):


Рисунок 467


You can take all unlocked learning modules, download the course if it contains at least one SCORM or open the full training in browser using appropriate link under the Learning Modules (you will be redirected to the course page in Browser view).

To take learning modules (except SCORMs) or to open the full training in browser, you need to login with your Office 365 account to the course site:


Рисунок 14


After taping Open in Browser link and signing in, you will be presented with the web view of the course:


Picture 12


After taping action button next to the learning object and singing in, learning item will be opened and you will be able to pass it:


Рисунок 15



Synchronization takes place on the following events:

  • • course details page is opened;

  • • list of courses is refreshed.

To see new courses where you have enrolled, pull down the main page to refresh or use Synchronize button in the callout menu.

To refresh the page with the opened course, use Synchronize button from the ribbon. This action synchronizes learner’s attempts as well.


Synchronization also takes place when the app becomes online again after being without an Internet connection. When using Wi-Fi connection, this happens automatically, and when using Mobile Internet, user should synchronize the app manually.

To synchronize the app, pull down the main page or use Synchronize button in the callout menu.


To take the Training Plan, tap the ‘Start’ button or tap the ‘Continue’ button to resume it. After that, the screen with training plan description, information, all Courses included into it, and ‘Open in Browser’ link appears:


Рисунок 463


In the Information section you can see training plan related information such as Category, Type, Duration, ID, Credits, etc.:


Рисунок 469


Taping Trainer’s name allows you to send him an email.


If there are several Trainers on the course, you will see the following message:


Рисунок 470


You can take all unlocked courses (courses can contain Learning Modules), as well as download training plans that contain at least one SCORM course and take this course when offline.

To open the full training in browser, you need to login with your Office 365 account to the training plan site. After that you will be presented with the web view of the training plan site:


Рисунок 448


You can expand training plans in all tabs they are present, to see courses included into them by taping expand button Рисунок 30:


Рисунок 31


In the Certificates tab, you can see valid, expiring and expired certificates that you have been granted (certificates for completed, completed deleted, completed ended, and completed unpublished courses and training plans are displayed):


Рисунок 451


You can view the certificate by taping its icon. After that, you can download the certificate by taping Download icon in the upper right corner:


Рисунок 476


For iOS devices you will be asked to give to the App access to your Photos, and after giving the access, image will be saved in the gallery:


Рисунок 477



If you don’t give access to your Photos, you won’t be able to download certificates (only after reinstalling the App).


On other devices image will be saved to the Downloads folder immediately after taping on the Certificate icon.


In the Transcript tab you can see information about your training activities and certificates. In the Courses section, all courses/training plans in which you are enrolled (with Not Started, In Progress, and Completed statuses) are displayed. Completion date and CEUs (only earned for course/training plan completion) are displayed in this section as well. Total CEUs are displayed under the Courses section. In the Certificates section, all your certificates with their validity status, issued and expiry dates are shown. If you have more than one certificate for the course/training plan, all certificates will be shown in this section:


Рисунок 453


CEUs tab is divided in three tabs: Earned, Planned, and All. In the Earned tab, all courses/training plans for the completion of which you have earned CEUs are displayed:


Рисунок 11


In the Planned tab, all courses/training plans with CEUs that you will earn after their completion are displayed:


Рисунок 20


In the All tab, your courses/training plans with the Not Started/In Progress/Completed statuses and CEUs are displayed:


Рисунок 21


On Earned and All tabs, you can select a period of course/training plan completion and then tap Apply Dates button for filtering:


Рисунок 24



By default, one-year period is selected.


Leaderboard tab displays top of the Learners ranked by the number of earned CEUs (form the whole Tenant). Learners without CEUs are not included in ranking.

Top 3 Learners are marked with colored badge (golden, silver, and bronze). All the others have black badges.

Leaderboard tab is divided in three tabs: Weekly tab (displays top learners according to the current week); Monthly tab (displays top learners according to the current month); All Time tab (displays top learners according to all time):


Рисунок 456



If some learners have the same number of CEUS, Learner who has first completed the course/training plan will be on top.


Earned CEUs are not updated even if in Edit course/training plan mode their number is changed/deleted.


Maximum 10 learners are shown on Leaderboard.




To be able to take the course offline you need to download it first. To do this, tap ‘Play’ button next to the name of the needed course, and then tap the Download button:


Рисунок 457



If you don’t see the download button, verify that you have licensed the app.


It is also possible to download a course included in the training plan separately from it. If you download a course that is a part of several training plans, it will be downloaded for all of them.

Now the course will be displayed in the ‘Downloaded’ tab. You will be able to take it without having an Internet connection. When you re-connect to the Internet, all data will be synchronized back to the Server.



There is no possibility to take other learning objects than SCORM packages in offline mode. User will see the following message on these items (they also become not clickable) when offline:


Рисунок 13



If a content package in the course is changed to a new one, Learner will have to retake it and to download once again for the offline passing. If the course was completed before package changes, course status will not be changed.


When you complete course with SCORM, Download button becomes unavailable (therefore, there is no possibility to retake completed the course).


To download training plan (which contains at least one SCORM course), tap Download button next to its title:


Рисунок 459


After this you will see downloaded training plan in the Downloaded tab. In online mode you will be able to see and take all included courses, but in offline mode there is possibility to take SCORM courses only. For all learning modules except SCORMs after opening the course you will see the following message:


Рисунок 17


Depending on user’s status (Online/Offline), the colour of the menu bar changes. For the online mode menu bar is orange, and for the offline mode it will be greyed out:


Рисунок 460


There is also a possibility to delete the downloaded trainings (courses and training plans) manually. To do this, tap Delete button in the upper right corner of the downloaded training:


Рисунок 473


However, if you try to delete the course which is a part of the downloaded training plan, you will see the following message:


Рисунок 474


If you have enabled automatic deletion in the App’s settings, the system will automatically delete completed and/or ended downloaded courses (options are enabled by default).


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