6/1/2022 1:58 PM
We have identified the root cause of the issue with the "Oops, something went wrong" error on the Course information page. It was related to LMS365 hash mechanism which is used to load latest web part versions. Engineering team has mitigated the issue and improved the hash mechanism to avoid such issues in future.
To avoid similar cases in the future, we have made appropriate code changes.
Thank you for your patience while resolving the issue impacting performance.
We’re happy to report the issues with 'Oops, something went wrong' error on the Course Page affecting some part of our customers were fixed.5/31/2022 10:08 AM
We’re happy to report the issues with 'Oops, something went wrong' error on the Course Page affecting some part of our customers were fixed. Our team uploaded the solution and we are monitoring the situation and LMS365 Course Page behavior.
Thank you for your patience and please let us know if you see any further issues.
For current system status information about LMS365, check out our system status page. During an incident, you can also receive status updates by subscribing to updates available on our status page. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.
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