Introduction
Many individual actions and events are undertaken to deliver training to learners.
The Audit trail feature supports the tracking of these activities and their ownership by recording key actions performed by learners and admins in LMS365, such as changes made to courses and course content, as well as learners' interactions with courses and training plans.
The information recorded provides documentary evidence of these actions to help in cases related to regulatory compliance, troubleshooting, or to gain further insights into learner records. Find more information about scenarios in which the Audit trail feature would prove useful in this article.
In this article we provide information about how to use the Audit trail option, export the information recorded in it, and get an overview of the downloaded report.
NOTE
- The LMS365 Audit trail feature is released in preview. Structure and content of signals will be further enhanced to capture more events and offer even better capabilities for audit logging.
- The LMS365 Audit trail feature is part of the LMS365 Professional and Select subscriptions, but won't be available for customers with a Standard subscription to LMS365.
Where to start
Required role: Microsoft 365 global admins or LMS admins.
The Audit trail option can be accessed from the Global Settings of LMS365.
The Audit Trail page enables admins to set the date range. The downloaded report will contain all logged activities within the selected date range.
Export audit logs
Required role: Microsoft 365 global admins or LMS admins.
To export audit logs records, follow these steps:
1. In the LMS365 Admin Center, go to Global Settings and select Audit Trail. The Audit Trail page opens.
2. On the Audit Trail page, complete the fields:
- Start date and time. Set the start date and time for the audit log report. The earliest allowed start date is April 03, 2023. The time format inherits the time zone of the user's browser settings. By default, this field is populated with the date and time that is exactly 24 hours before you opened the Audit Trail page.
- End date and time. Set the end date and time for the audit log report. The time format inherits the time zone of the user's browser settings. By default, this field is populated with the date and time you opened the Audit Trail page.
The downloaded JSON file will contain the audit log records for the specified date range. The time zone used for collecting the data will be UTC (Universal Time Coordinated).
3. Select Export to export the audit log report.
In the notification center, you'll see a link that will enable you to download the report. The link will be available for one hour in the notifications center after generating the report.
Moreover, due to the built-in Azure Active Directory configurations, the folder to which the report is exported is automatically tidied every day, meaning reports generated the previous day will no longer be available.
4. Select the link in the notification center to download the audit log report in JSON file format.
The file name will be "audit-trail-{startDateTime}-{endDateTime}", where {startDateTime} and {endDateTime} are replaced with the corresponding dates set in the fields.
Audit trail report
The downloaded JSON file will contain the audit log records for the specified date range. The time zone used for collecting the data will be UTC (Universal Time Coordinated).
The events in the report correspond to the relevant actions performed by learners and admins in LMS365. The list of events currently available in the LMS365 Audit Trail feature can be found in this article.
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